Fixing Windows Update error code 80073712

Pheonix · 05 Apr 2013

I have already tried the following fixes:

sfc /scannow
Ran fine and found no errors.

System Update Readiness Tool
Installation failed.

The following updates are not installing:

Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64 based systems (KB2729452)

Security update for Windows 7 for x64 based Systems (KB2727528)

Update for Windows 7 for x64 based Systems (KB2750841)

I cannot do a system restore because this update error has been in place for a long time and i haven't noticed it. I also do not have a Windows 7 installation disc. my laptop did not come with one. Attached is my CBS log folder. Any help is appreciated!

NoelDP · 06 Apr 2013

You have a number of problems.

The essential problem is a corrupt SXS store....

Code:

 Line 1123: 2013-04-03 22:53:06, Error                 CSI    0000000d (F) Unable to load manifest for component [ml:280{140},l:170{85}]"amd64_microsoft-windows-synceng_31bf3856ad364e35_6.1.7601.22119_none_1b1ccd926d92291f"[gle=0x80004005]
 Line 1124: 2013-04-03 22:53:06, Error                 CSI    0000000e@2013/4/4:02:53:06.932 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
 Line 1126: 2013-04-03 22:53:07, Error                 CSI    0000000f (F) HRESULT_FROM_WIN32(14098) #576# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::GetDeploymentInformation(flags = 0, class = ICSIINVENTORY_GET_DEPLOYMENT_INFORMATION_CLASS_CLOSURE (1), information = {dwFlags=00000000})
 Line 1138: 2013-04-03 22:53:07, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
 Line 1276: 2013-04-03 22:53:37, Error                 CSI    00000014 (F) Unable to load manifest for component [ml:280{140},l:144{72}]"amd64_netfx-system_b03f5f7f11d50a3a_6.1.7601.17952_none_bf33cb67fdcbe468"[gle=0x80004005]
 Line 1277: 2013-04-03 22:53:37, Error                 CSI    00000015@2013/4/4:02:53:37.296 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
 Line 1279: 2013-04-03 22:53:37, Error                 CSI    00000016 (F) HRESULT_FROM_WIN32(14098) #2211# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::GetDeploymentInformation(flags = 0, class = ICSIINVENTORY_GET_DEPLOYMENT_INFORMATION_CLASS_CLOSURE (1), information = {dwFlags=00000000})
 Line 1291: 2013-04-03 22:53:37, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
 Line 1579: 2013-04-03 22:53:48, Error                 CSI    0000001b (F) Unable to load manifest for component [ml:280{140},l:196{98}]"amd64_microsoft-windows-netcorehelperclasses_31bf3856ad364e35_6.1.7601.17964_none_40183b629449ca7e"[gle=0x80004005]
 Line 1580: 2013-04-03 22:53:48, Error                 CSI    0000001c@2013/4/4:02:53:48.277 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(2714): Store corruption detected in function ComponentStore::CRawStoreLayout::FetchManifestContent expression: 0
 Line 1582: 2013-04-03 22:53:48, Error                 CSI    0000001d (F) HRESULT_FROM_WIN32(14098) #7127# from Windows::ServicingAPI::CCSITransactionAnalysis_ICSIInventory::GetDeploymentInformation(flags = 0, class = ICSIINVENTORY_GET_DEPLOYMENT_INFORMATION_CLASS_CLOSURE (1), information = {dwFlags=00000000})
 Line 1594: 2013-04-03 22:53:48, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]

Your CheckSUR report appears to be incomplete - did the tool give an error message?
Please run the CheckSUR tool again and wait for it to exit, then post the new CheckSUR.log and CheckSUR.persist.log files.
The tool may be able to correct at least some of the corruption present.