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Windows 7: Windows Update has odd text and Won't show Updates

07 Apr 2013   #1
cch99

Windows 7 Home Premium 64 bit
 
 
Windows Update has odd text and Won't show Updates

I've tried all kinds of things to fix this and can't figure it out and haven't seen the issues anywhere else.

I have attached a screen grab of the error I am getting.

Basically their is a giant exclamation point inside a yellow shield. The Top Line of text says:

#elementModuleHeaderTex#

Then in smaller font underneath that: #actionCustominsta

Then under that in same font and size: #actionCustominsta

The box you usually hit to install updates is but there is no text in it. If I hit it the yellow shield becomes a red one with an X in it. I've tried running the FixIt Tool from Windows and it does nothing. It says it's fixed things but nothing happens.

Can anyone look at the attachment and give me a clue ?

Thanks

Chris

Any thought


My System SpecsSystem Spec
.

07 Apr 2013   #2
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Hello Chris,

You might see if using OPTION THREE in the tutorial below to completely reset Windows Update may help.

Windows Update - Reset

Hope this helps,
Shawn
My System SpecsSystem Spec
07 Apr 2013   #3
cch99

Windows 7 Home Premium 64 bit
 
 

Thanks for the option. It didn't seem to work. I am still getting the odd text. This time when I pressed the gray button it looked like it was downloading something but when it was done everything was the same.
My System SpecsSystem Spec
.


07 Apr 2013   #4
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

In that case for now, see if running a sfc /scannow command may be able to help. You may need to run it a few times followed by restarting the computer after each time.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
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 Windows Update has odd text and Won't show Updates




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