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Windows 7: Product key giving product is upgrade not clean install on activation

13 Apr 2013   #1

Windows 7 Ultimate x64
 
 
Product key giving product is upgrade not clean install on activation

I picked up this lenovo laptop and shortly after I got it the HDD went out. I replaced the HDD and Installed a full version of Windows XP SP2 then used the Win 7 upgrade disc I bought. I did a clean install of the Win 7 then I activated it at that time without any issues. Some time after that I started getting the message it wasn't a genuine copy. I rearmed the time period but I'm not able to activate the copy again with the PID. I get the message this product is for upgrade and not a clean install. I need to find out if I will be able to register this copy or if I will need to start over from scratch. I did try putting in another PID but it didn't activate with it. I haven't been able to change the PID back due to the message I am getting about the upgrade not clean install.

I appreciate any help I can get with this issue.
Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B7CDA3F9-04BA-4675-9B81-E8C61611D67C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Small Business 2007 - 101 Not Activated
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B7CDA3F9-04BA-4675-9B81-E8C61611D67C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3355897852-3622642522-2566550100</SID><SYSTEM><Manufacturer>LENOVO                        </Manufacturer><Model>2746AD4</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6AET58WW</Version><SMBIOSVersion major="2" minor="5"/><Date>20090529000000.000000+000</Date></BIOS><HWID>A22B3307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6A   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>55870060977E710</Val><Hash>xT6WQT7qK+o0UP5pekViPmMnpwg=</Hash><Pid>81606-904-3779736-64274</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7601.0000-1032013
Installation ID: 021246069022040701192722637133522085997043451552224660
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Initial grace period
Time remaining: 43200 minute(s) (30 day(s))
Remaining Windows rearm count: 3
Trusted time: 4/13/2013 4:53:29 AM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:12:2013 11:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: OAAAAAEABAABAAIAAAACAAAAAwABAAEAJJRahxYO5Cyo8GCUDJB26WQ/wPbUp9Rfcp8yWprOKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   LENOVO  TP-6A   
  FACP   LENOVO  TP-6A   
  DBGP   LENOVO  TP-6A   
  HPET   LENOVO  TP-6A   
  BOOT   LENOVO  TP-6A   
  MCFG   LENOVO  TP-6A   
  SLIC   LENOVO  TP-6A   
  ECDT   LENOVO  TP-6A   
  OEMB   LENOVO  TP-6A   
  GSCI   LENOVO  TP-6A   
  SSDT   PmRef  TP-6A


My System SpecsSystem Spec
.

13 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Code:
Windows Product ID: 00426-OEM-8992662-00006
Thats an Acer OEM. You cannot install it on a Lenova.
My System SpecsSystem Spec
13 Apr 2013   #3

Windows 7 Ultimate x64
 
 

I was able to use the "Activate_Windows_Upggrade_after_Clean_Install.bat" file and successfully get my Windows 7 upgrade successfully activated. It allowed me to do the phone activation after the reboot. I appreciate that quick response. Thank you for your response.
My System SpecsSystem Spec
.


13 Apr 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

I've never heard of such a bat file. Can you upload a copy of it here so we can examine it?
My System SpecsSystem Spec
13 Apr 2013   #5

Windows 7 Ultimate x64
 
 

This is the thread I got that .bat file from: Clean Install with a Upgrade Windows 7 Version. The file is downloadable in option 3. I hope this helps with anything you run into like this.
My System SpecsSystem Spec
13 Apr 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Ahh OK, I'm still not sure how you did that......you cannot install an Acer OEM onto a Lenova.

Please provide a new MGADIAG report.
My System SpecsSystem Spec
13 Apr 2013   #7

Windows 7 Ultimate x64
 
 

Here is the report I just ran so you can see the final results. I don't know how the Acer part is there even though the HDD was purchased off of ebay. The disc's I used were OS discs from Microsoft and not recovery discs from a manufacturer. Doing full installs shouldn't have had anything tied to Acer. Unless the person before me had done something with the BIOS that I'm not aware of, I'm at a loss as to how it would show Acer. Maybe with the report you might see something that ties them together.

Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-R2Y9T-JR8XW-MRM3T
Windows Product Key Hash: ogu6+tFjGuV0DOimuMgNEAo0L/c=
Windows Product ID: 00426-074-2370027-85243
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B7CDA3F9-04BA-4675-9B81-E8C61611D67C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Small Business 2007 - 101 Not Activated
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B7CDA3F9-04BA-4675-9B81-E8C61611D67C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-MRM3T</PKey><PID>00426-074-2370027-85243</PID><PIDType>5</PIDType><SID>S-1-5-21-3355897852-3622642522-2566550100</SID><SYSTEM><Manufacturer>LENOVO                        </Manufacturer><Model>2746AD4</Model></SYSTEM><BIOS><Manufacturer>LENOVO</Manufacturer><Version>6AET58WW</Version><SMBIOSVersion major="2" minor="5"/><Date>20090529000000.000000+000</Date></BIOS><HWID>A22B3307018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>LENOVO</OEMID><OEMTableID>TP-6A   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-00CA-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Small Business 2007</Name><Ver>12</Ver><Val>55870060977E710</Val><Hash>xT6WQT7qK+o0UP5pekViPmMnpwg=</Hash><Pid>81606-904-3779736-64274</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-074-237002-01-1033-7601.0000-1032013
Installation ID: 008964964351644694324715397423202891983321965534152696
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: MRM3T
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 4/13/2013 9:40:07 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:12:2013 11:18
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: OAAAAAEABAABAAIAAAACAAAAAwABAAEAJJRahxYO5Cyo8GCUDJB26WQ/wPbUp9Rfcp8yWprOKoU=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x0
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   LENOVO  TP-6A   
  FACP   LENOVO  TP-6A   
  DBGP   LENOVO  TP-6A   
  HPET   LENOVO  TP-6A   
  BOOT   LENOVO  TP-6A   
  MCFG   LENOVO  TP-6A   
  SLIC   LENOVO  TP-6A   
  ECDT   LENOVO  TP-6A   
  OEMB   LENOVO  TP-6A   
  GSCI   LENOVO  TP-6A   
  SSDT   PmRef  TP-6A
My System SpecsSystem Spec
13 Apr 2013   #8

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

That's a completely different installation to the first one

Your original MGADIAG reported:
Code:
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
And this is your latest one:
Code:
Windows Product ID: 00426-074-2370027-85243
Windows Product ID Type: 5
Windows License Type: Retail
My System SpecsSystem Spec
13 Apr 2013   #9

Windows 7 Ultimate x64
 
 

I didn't do any installing but I was able to clear the limitation that was stopping me from inputting the correct PID code for the install. After doing the tool it also reset the ability to activate the software. I did have to activate it through the automated phone system but everything went through okay.
My System SpecsSystem Spec
17 Apr 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The installation needs to be validated.

go to www.microsoft.com/genuine/validate and see what it has to say, then post a new MGADiag report.
My System SpecsSystem Spec
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 Product key giving product is upgrade not clean install on activation





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