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Windows 7: Say no to automatic updates?

14 Apr 2013   #1
weamish

Windows 7 Home Premium
 
 
Say no to automatic updates?

A friend of mine called because his computer was freezing every few minutes. He was in the middle of an online exam, due the next day. He was tearing his hair out, ready to go purchase a new computer. Eventually I figured out that update 2823324 was the cause of his problem.

Seems to me this is completely unacceptable OS behavior. If MS can effectively destroy a computer through its own updates, how can we recommend that users leave the automatic update setting in place? Shouldn't the OS have the ability to recognize that it's creating the problem, and fix it internally?

...Steve


My System SpecsSystem Spec
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14 Apr 2013   #2
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

They know about it. MS pulls & recommends uninstalling KB 2823324?
but so far are doing nothing.
I have updates et to check but let me choose whether to download and install. I have the KB2923324 installed but no bad issues. It seems to mess with PCs that have Kaspersky installed.
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14 Apr 2013   #3
Joan Archer

Windows 7 Ultimate SP1 32 bit/Windows 8.1 64bit
 
 

So far there have been no problems with hubby's machines, a desktop and laptop, with the update installed, but I uninstalled it on my Windows 7 machine even though I'd not noticed any problems.
I just took Microsoft's advice and uninstalled for the time being.
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14 Apr 2013   #4
weamish

Windows 7 Home Premium
 
 

His computer did not have Kaspersky installed.

There's simply no way that a non-techie would be able to diagnose this. Without help, they'd be forced to do what my friend was about to do - trash the computer and buy another one. Perhaps this is Microsoft's new growth strategy.

Ironically, a new computer might well have ended up with the same issue after the updates were installed.
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14 Apr 2013   #5
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Bugs happen. No one can be expected to write as much code as M$ has to without an occasional bug sneaking through, especially when writing for the huge number of hardware and software combinations that are out there. That is the reason I set my computer to download updates but not install them until I tell it to, generally three or four days after the download. This normally gives me enough time to find out if anything went pear shaped with one of the updates.
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14 Apr 2013   #6
robinb9

Windows 7 Pro 32/64 bit and Windows 8 Pro 32 Bit/64bit
 
 

I never have updates set to do them automatically. I have it set to let me know when they are available, this way I check to see how everyone is wethering before i even do the updates, then i do them in batches of 2 only just in case, when you throw them all on you never know which ones are creating havouc. In batches of 2 or 1, it might take a bit longer but at least i am not going to find a dead computer or at least scratching my head trying to figure out which of the 10 caused the problem
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14 Apr 2013   #7
weamish

Windows 7 Home Premium
 
 

Sorry, but "bugs happen" just shouldn't cut it. 30 years into the era of personal computers, a user shouldn't have to worry that explicitly following Microsoft's instructions could turn his PC into a paperweight. The vast majority of users never touch the default settings, and those who are less sophisticated are the least likely to turn off auto-update.
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14 Apr 2013   #8
Lady Fitzgerald

Win 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by weamish View Post
Sorry, but "bugs happen" just shouldn't cut it. 30 years into the era of personal computers, a user shouldn't have to worry that explicitly following Microsoft's instructions could turn his PC into a paperweight. The vast majority of users never touch the default settings, and those who are less sophisticated are the least likely to turn off auto-update.
True, bugs shouldn't happen. For that matter, if M$ had gotten it right from the word go, there would be no need for updates. However, considering how complex OS code is and the pretty much infinite combinations of software hardware that are possible, there is no way in Earth, Heaven, or Hell anyone, other than God Himself, is going to even come close to getting it right the first, or even the 100th, time.
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14 Apr 2013   #9
weamish

Windows 7 Home Premium
 
 

Yes, but there are bugs and there are bugs. In this case, MS destroyed peoples' ability to use their computers, while taking no responsibility. Gotta wonder how many folks figured their PC had simply died and needed to be replaced. Not an unreasonable conclusion when getting blue screens every few seconds...
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14 Apr 2013   #10
strollin

W7 Ult desktop, W8.1 laptop, W8.1 tablet, Win 10 TP VM
 
 

Quote   Quote: Originally Posted by weamish View Post
Sorry, but "bugs happen" just shouldn't cut it. 30 years into the era of personal computers, a user shouldn't have to worry that explicitly following Microsoft's instructions could turn his PC into a paperweight. The vast majority of users never touch the default settings, and those who are less sophisticated are the least likely to turn off auto-update.
I guess you have never done any software development. Please show me one major software product anywhere that is completely bug free. With millions of lines of code and an infinite number of possible permutations, it's virtually impossible to write code with zero bugs. That doesn't mean that software companies don't strive for it but it's simply not going to happen.

I have a lab full of test machines as well as a number of my own personal machines that are all set to automatically update. I don't seem to ever encounter problems due to my machine's being automatically updated while others do. I guess I'm just lucky.
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