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Windows 7: unable to update windows 7 pro error x80244004


20 Apr 2013   #21

windows 7 pro, 32 bit
 
 

did that long ago.. i think that is what created those MUM lines in that error you said you had never seen before...

ran again anyhow, under admin account. same error

My System SpecsSystem Spec
.

20 Apr 2013   #22

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Did you just use the Fixit from the popup? (that isn't the same as the one actually on the page)

If you ran the fixit from the page itself, please use the manual instructions ('Let me fix it myself'), and make a note of any error messages the procedures create.
My System SpecsSystem Spec
20 Apr 2013   #23

windows 7 pro, 32 bit
 
 

did it manually before... doing it again..
i am getting access denied on Ren %systemroot%\system32\catroot2 *.bak
under sys32/catroot2, tried to rename catroot2.bk get access denied, file in use

but i do see catroot2.bck alread, along with catroot2_BKUP and catroot2_2013413173637
im goign to use unlocker and try again...
My System SpecsSystem Spec
.


20 Apr 2013   #24

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OK - please open a command prompt and run the following commands....

DIR C:\Windows\System32\catroot*.*
ICACLS C:\Windows\System32\catroot2

post the results
My System SpecsSystem Spec
20 Apr 2013   #25

windows 7 pro, 32 bit
 
 

results

says file/folder in use


Attached Thumbnails
unable to update windows 7 pro error x80244004-capture.jpg   unable to update windows 7 pro error x80244004-capture2.jpg  
My System SpecsSystem Spec
20 Apr 2013   #26

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That looks normal - looks like you've used two different Fixits for the renames previously, as well as the manual rename.

Please run the following command, and post the results....

DIR C:\Windows\System32\catroot2 /S


Here are some instructions to make life easier
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
My System SpecsSystem Spec
20 Apr 2013   #27

windows 7 pro, 32 bit
 
 

error with regsvr32.exe mshtml and with regsvr32.exe shdocvw.dll and regsvr32.exe browseui.dll and regsvr32.exe gpkcsp.dll and regsvr32.exe sccbase.dll


Attached Images
  
My System SpecsSystem Spec
20 Apr 2013   #28

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Those errors are normal - I really have no idea why MS insists on including them in the list!
My System SpecsSystem Spec
20 Apr 2013   #29

windows 7 pro, 32 bit
 
 

C:\Windows\system32>netsh reset winsock
The following command was not found: reset winsock.

C:\Windows\system32>

used netsh winsock reset catalog instead
that worked
My System SpecsSystem Spec
20 Apr 2013   #30

windows 7 pro, 32 bit
 
 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>net stop bits
The Background Intelligent Transfer Service service is stopping..
The Background Intelligent Transfer Service service was stopped successfully.


C:\Windows\system32>net stop wuauserv
The Windows Update service is stopping.
The Windows Update service was stopped successfully.


C:\Windows\system32>Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Do
wnloader\qmgr*.dat"

C:\Windows\system32>Ren %systemroot%\SoftwareDistribution\DataStore *.bak
The filename, directory name, or volume label syntax is incorrect.

C:\Windows\system32>Ren %systemroot%\system32\catroot2 *.bak
Access is denied.

C:\Windows\system32>DIR C:\Windows\System32\catroot*.*
Volume in drive C is OS
Volume Serial Number is 7E0B-69BE

Directory of C:\Windows\System32

04/13/2013 11:08 PM <DIR> catroot
04/13/2013 11:21 PM <DIR> catroot2
04/13/2013 02:45 PM <DIR> catroot2.bak
04/13/2013 05:03 PM <DIR> CatRoot2_2013413173637
04/13/2013 04:45 PM <DIR> catroot2_BKUP
0 File(s) 0 bytes
5 Dir(s) 161,240,113,152 bytes free

C:\Windows\system32>DIR C:\Windows\System32\catroot*.*
Volume in drive C is OS
Volume Serial Number is 7E0B-69BE

Directory of C:\Windows\System32

04/13/2013 11:08 PM <DIR> catroot
04/13/2013 11:21 PM <DIR> catroot2
04/13/2013 02:45 PM <DIR> catroot2.bak
04/13/2013 05:03 PM <DIR> CatRoot2_2013413173637
04/13/2013 04:45 PM <DIR> catroot2_BKUP
0 File(s) 0 bytes
5 Dir(s) 161,240,113,152 bytes free

C:\Windows\system32>ICACLS C:\Windows\System32\catroot2
C:\Windows\System32\catroot2 NT SERVICE\CryptSvcOI)(CI)(F)
NT SERVICE\TrustedInstallerI)(F)
NT SERVICE\TrustedInstallerI)(CI)(IO)(F)
NT AUTHORITY\SYSTEMI)(F)
NT AUTHORITY\SYSTEMI)(OI)(CI)(IO)(F)
BUILTIN\AdministratorsI)(F)
BUILTIN\AdministratorsI)(OI)(CI)(IO)(F)
BUILTIN\UsersI)(RX)
BUILTIN\UsersI)(OI)(CI)(IO)(GR,GE)
CREATOR OWNERI)(OI)(CI)(IO)(F)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>net stop wuauserv
The Windows Update service is not started.

More help is available by typing NET HELPMSG 3521.


C:\Windows\system32>Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Do
wnloader\qmgr*.dat"
Could Not Find C:\ProgramData\Application Data\Microsoft\Network\Downloader\qmgr
*.dat

C:\Windows\system32>sc.exe sdset bits DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSW
RPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
[SC] SetServiceObjectSecurity SUCCESS

C:\Windows\system32>sc.exe sdset wuauserv DA;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDC
LCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
[SC] SetServiceObjectSecurity SUCCESS

C:\Windows\system32>cd /d %windir%\system32

C:\Windows\system32>regsvr32.exe atl.dll

C:\Windows\system32>regsvr32.exe urlmon.dll

C:\Windows\system32>regsvr32.exe mshtml.dll

C:\Windows\system32>regsvr32.exe mshtml.dll

C:\Windows\system32>regsvr32.exe shdocvw.dll

C:\Windows\system32>regsvr32.exe browseui.dll

C:\Windows\system32>DIR C:\Windows\System32\catroot2 /S
Volume in drive C is OS
Volume Serial Number is 7E0B-69BE
File Not Found

EDIT: the reason this is not found is because i manually unlocked it, and renamed it to catroot2.bk.pj

C:\Windows\system32> regsvr32.exe jscript.dll

C:\Windows\system32>regsvr32.exe vbscript.dll

C:\Windows\system32>regsvr32.exe scrrun.dll

C:\Windows\system32>regsvr32.exe msxml.dll

C:\Windows\system32>regsvr32.exe msxml3.dll

C:\Windows\system32>regsvr32.exe msxml6.dll

C:\Windows\system32>regsvr32.exe actxprxy.dll

C:\Windows\system32>regsvr32.exe softpub.dll

C:\Windows\system32>regsvr32.exe wintrust.dll

C:\Windows\system32>regsvr32.exe dssenh.dll

C:\Windows\system32>regsvr32.exe rsaenh.dll

C:\Windows\system32>regsvr32.exe gpkcsp.dll

C:\Windows\system32>regsvr32.exe sccbase.dll

C:\Windows\system32>regsvr32.exe slbcsp.dll

C:\Windows\system32>regsvr32.exe cryptdlg.dll

C:\Windows\system32>regsvr32.exe oleaut32.dll

C:\Windows\system32>regsvr32.exe ole32.dll

C:\Windows\system32> regsvr32.exe shell32.dll

C:\Windows\system32> regsvr32.exe shell32.dll

C:\Windows\system32>regsvr32.exe initpki.dll

C:\Windows\system32>regsvr32.exe wuapi.dll

C:\Windows\system32>regsvr32.exe wuaueng.dll

C:\Windows\system32>regsvr32.exe wuaueng1.dll

C:\Windows\system32>regsvr32.exe wucltui.dll

C:\Windows\system32>regsvr32.exe wups.dll

C:\Windows\system32>regsvr32.exe wups2.dll

C:\Windows\system32> regsvr32.exe wuweb.dll

C:\Windows\system32>regsvr32.exe qmgr.dll

C:\Windows\system32>regsvr32.exe qmgrprxy.dll

C:\Windows\system32>regsvr32.exe wucltux.dll

C:\Windows\system32>regsvr32.exe muweb.dll

C:\Windows\system32>regsvr32.exe wuwebv.dll

C:\Windows\system32>netsh reset winsock
The following command was not found: reset winsock.

C:\Windows\system32>netsh winsock reset catalog

Sucessfully reset the Winsock Catalog.
You must restart the computer in order to complete the reset.


C:\Windows\system32>net start bits
The Background Intelligent Transfer Service service is starting.
The Background Intelligent Transfer Service service was started successfully.


C:\Windows\system32>net start wuauserv
The Windows Update service is starting.
The Windows Update service was started successfully.


C:\Windows\system32>

Restarted. checked. same error

noticed no new catroot2 folder created
EDIT: it is there now, after checking (and failing) with security essentials
My System SpecsSystem Spec
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 unable to update windows 7 pro error x80244004




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