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Windows 7: Purchased Used laptop, after 3 months windows isnt genuine.

15 Apr 2013   #1

Windows 7 Ultimate x64
 
 
Purchased Used laptop, after 3 months windows isnt genuine.

Bought this laptop a few months ago from a coworker who i cant get in touch with to help with the problem im having. I do not have the OEM Vista key because the COA sticker is damaged and I didnt receive any of the packaging or paperwork from either the laptop or the 7 upgrade when i purchased the computer. After an update windows said it wasnt genuine. I have run sfc \ scannow and windows found a few corrupt files but succesfully repaired them. still having validation issues. Is there anything i can do besides contact HP for an OEM vista restore disk or purchasing a new Product Key for windows?


Here is the most recent MGA Diagnostic

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->


Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {8C4F6D8B-5C65-44F3-A9A3-C412142BB676}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.130104-1431
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A


Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002


Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002


OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002


OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3


Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed


File Scan Data-->


Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8C4F6D8B-5C65-44F3-A9A3-C412142BB676}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3406659169-1268056984-2467442541</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.44</Version><SMBIOSVersion major="2" minor="6"/><Date>20110406000000.000000+000</Date></BIOS><HWID>D45A3D07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  


Spsys.log Content: 0x80070002


Licensing Data-->
Software licensing service version: 6.1.7601.17514


Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600006-02-1033-7601.0000-0932013
Installation ID: 013406459841212732594984924900236861245253946072394796
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HYRR2
License Status: Notification
Notification Reason: 0xC004F063.
Remaining Windows rearm count: 4
Trusted time: 4/15/2013 10:33:14 PM


Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:15:2013 22:15
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:




HWID Data-->
HWID Hash Current: NAAAAAEAAgABAAIAAAACAAAAAwABAAEA6GFEJZ5Yen+WE2JqmMGKiU6J1F9O4MLE6pNGyg==


OEM Activation 1.0 Data-->
N/A


OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			HPQOEM		SLIC-MPC
  FACP			HPQOEM		SLIC-MPC
  HPET			HPQOEM		SLIC-MPC
  BOOT			HPQOEM		SLIC-MPC
  MCFG			HPQOEM		SLIC-MPC
  DMAR			      		
  ASF!			HPQOEM		SLIC-MPC
  SLIC			HPQOEM		SLIC-MPC
  SSDT			PmRef		CpuPm







My System SpecsSystem Spec
.

15 Apr 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

The product key is all over the net . Please purchase a new product key for Windows 7 Ultimate .
My System SpecsSystem Spec
15 Apr 2013   #3

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8 Pro all 64bit
 
 

Hello and welcome DJMB mate I can tell you now I would be cutting my losses and slip in a new drive and get yourself an OEM 7 OS.

Upgrades in my mind are a nightmare and frankly not worth the grief.

But there will be someone who can help you though this but for what its worth
My System SpecsSystem Spec
.


15 Apr 2013   #4

Windows 7 Ultimate x64
 
 

great. well. i dont have the money for that. is there a way to go back to vista without the hp restore disk? the windows recovery will not work. tried already
My System SpecsSystem Spec
15 Apr 2013   #5

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8 Pro all 64bit
 
 

Quote   Quote: Originally Posted by DJMB View Post
great. well. i dont have the money for that. is there a way to go back to vista without the hp restore disk? the windows recovery will not work. tried already
Well no good news from me DJMB I have fixed a few Vistas recently and I never found any ISO downloads or places where I could get the disks mate. You may get lucky and get a Vista install set but again it has to be a retail set that hasn't been used too many times as the activations are tied to the boards they were originally put on.

Even if you found an ISO to install from the fact that you haven't got that number on the sticker is going to make it worthless.
I wish I could help you maybe someone else can. What you could do is just get an OEM 7 and forget the drive I suppose but it is still going to cost - about $99 out here. .
My System SpecsSystem Spec
16 Apr 2013   #6

Windows 7 Pro-x64
 
 

There's not much of a choice. You will need a valid key for any Windows OS. You could always install Ubuntu until you can afford to buy a valid version of Windows. When a deal is too good to be true, it usually is.
My System SpecsSystem Spec
16 Apr 2013   #7

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8 Pro all 64bit
 
 

Quote   Quote: Originally Posted by carwiz View Post
There's not much of a choice. You will need a valid key for any Windows OS. You could always install Ubuntu until you can afford to buy a valid version of Windows. When a deal is too good to be true, it usually is.
Hey what a great idea carwiz you genius you!!

DJMB if you want to do that just make a bootable disk with Ubuntu set to BIOS to boot from the optical and your on !! It will give you the option of just running it or install too.

Takes a little bit of getting used to but I like it as an alternative and you don't have to worry about updates and security so much .

Why didn't I think of that!!

http://www.ubuntu.com/download
My System SpecsSystem Spec
17 Apr 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The Product Key is from an Acer machine
Your machine is an HP/Compaq - and cannot therefore support an Acer Key.
For what version and edition of Windows is the COA Sticker on the case valid? (I suspect, it's Windows 7 Home Premium?)
You need to reinstall the original OS with which the machine shipped and then apply a legitimate upgrade to Ultimate (if you need Ultimate at all)
My System SpecsSystem Spec
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 Purchased Used laptop, after 3 months windows isnt genuine.





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