New
#31
Ok Noel, please see attached! Thanks again.
IE 10 install failure - Error code 9C57
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New #32
There are a number of errors in the logs - almost all to do with either networking or storage problems.
I would try updating the Intel Chipset drivers, and your RealTek network drivers.
Installing the Intel Rapid Storage Drivers
try downloading and installing them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194
(you want the iata_enu.exe download)
The Realtek card you appear to have is RTL8167 - for which there appear to be no official drivers available.
It's reported that the RTL8168 drivers work - see here... Realtek
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New #34
Please post fresh copies of the event logs.
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New #35
Noel... latest attached, I think. I didn't do anything to create the logs so I am assuming that it is automatically configured to log in the background and this should be a new file right?
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New #36
Noel, any chance you looked at those logs??? I am still at a loss, no IE10 and constant reminders regarding the update...
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New #37
Sorry about the lack of response, it seems to have dropped off my radar.
I'm seeing nothing new in there - but it's probably all out of date now anyhow.
are other updates installing OK??
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New #38
Yes everything seems to be updating fine, the only important update remaining is the IE10.
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New #39
Let's go back to the start and work from the basics again....
Please follow the Windows Update Posting Instructions and post the requested data
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New #40
Noel,
CBS.zip attached.
Ran the SFC scan
Running the SURT...
Let me know if you need anything else! Thanks for coming back to this old problem.
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