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Windows 7: IE 10 install failure - Error code 9C57

29 Jul 2013   #41
johnss001

Windows 7 Home Premium x64 SP1
 
 

Screenshot




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IE 10 install failure - Error code 9C57-error.jpg  
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31 Jul 2013   #42
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Odd - there's no recent data in the files at all!
The most recent is from 15th April

Please check that you've copied and zipped the proper folder.
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01 Aug 2013   #43
johnss001

Windows 7 Home Premium x64 SP1
 
 

Sorry, let's try that again..
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01 Aug 2013   #44
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's better

There are no evident problems in either CheckSUR or CBS logs
Please post the windowsupdate.log file again - maybe that will give me a clue.
My System SpecsSystem Spec
01 Aug 2013   #45
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

...Sorry That last (now mostly deleted) post was misleading, as I was reading the wrong CheckSUR log!

There are come errors in that of a kind I've not seen before - it's going to take me a while to research them.
Code:
Checking Package Manifests and Catalogs
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat  
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_5_for_KB2647753~31bf3856ad364e35~amd64~~6.1.3.1.cat  
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
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01 Aug 2013   #46
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
...Sorry That last (now mostly deleted) post was misleading, as I was reading the wrong CheckSUR log!

There are come errors in that of a kind I've not seen before - it's going to take me a while to research them.
Code:
Checking Package Manifests and Catalogs
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat  
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_5_for_KB2647753~31bf3856ad364e35~amd64~~6.1.3.1.cat  
(w) CBS Catalog Expired 0x800B0101 servicing\Packages\Package_for_KB2732500_SP1~31bf3856ad364e35~amd64~~6.1.1.0.cat
I saw this one somewhere last week and hadn't seen it either, but have read that KB2749655 addresses this


Microsoft Security Advisory: Compatibility issues affecting signed Microsoft binaries: November 13, 2012
My System SpecsSystem Spec
01 Aug 2013   #47
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Thanks, Tom!
My System SpecsSystem Spec
01 Aug 2013   #48
johnss001

Windows 7 Home Premium x64 SP1
 
 

Thanks again for your helping me Noel, thanks to you as well Tom I will see what KB2749655 does for me...
My System SpecsSystem Spec
01 Aug 2013   #49
johnss001

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by tom982 View Post

I saw this one somewhere last week and hadn't seen it either, but have read that KB2749655 addresses this


Microsoft Security Advisory: Compatibility issues affecting signed Microsoft binaries: November 13, 2012

Unfortunately the program states that it is not applicable to my computer, I searched for the individual KB2749655 and downloaded that after a windows validation with no luck and then separately I downloaded from the link provided, again no such luck.
My System SpecsSystem Spec
02 Aug 2013   #50
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by johnss001 View Post
Quote   Quote: Originally Posted by tom982 View Post

I saw this one somewhere last week and hadn't seen it either, but have read that KB2749655 addresses this


Microsoft Security Advisory: Compatibility issues affecting signed Microsoft binaries: November 13, 2012

Unfortunately the program states that it is not applicable to my computer, I searched for the individual KB2749655 and downloaded that after a windows validation with no luck and then separately I downloaded from the link provided, again no such luck.
The 'no luck' referring to the incompatability, or the inability to fix the problem? If you're getting incompatability warnings then it's likely that you downloaded the wrong one incorrectly. Here is the link for you:


Download Update for Windows 7 for x64-based Systems (KB2749655) from Official Microsoft Download Center


Tom
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