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Windows 7: IE 10 install failure - Error code 9C57

02 Aug 2013   #51
johnss001

Windows 7 Home Premium x64 SP1
 
 

Yes Tom that's what I was trying to convey, it states in compatability but it's the same one you've hyperlinked...? I'll try again when I get home. Thanks.


My System SpecsSystem Spec
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03 Aug 2013   #52
johnss001

Windows 7 Home Premium x64 SP1
 
 

Tom, same install exception "Not applicable to your computer"

For the sake of it I downloaded x86 version and received the same exception.
My System SpecsSystem Spec
07 Aug 2013   #53
johnss001

Windows 7 Home Premium x64 SP1
 
 

Noel, did you give up on me again...?
My System SpecsSystem Spec
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07 Aug 2013   #54
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I never give up
... just had to work for a living occasionally

This is a fairly complex problem, and I need to review it... give me 48 hours to get back to you then SHOUT!
My System SpecsSystem Spec
07 Aug 2013   #55
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
I never give up
... just had to work for a living occasionally

This is a fairly complex problem, and I need to review it... give me 48 hours to get back to you then SHOUT!
Good luck! It's stumped me
My System SpecsSystem Spec
08 Aug 2013   #56
johnss001

Windows 7 Home Premium x64 SP1
 
 

Quote   Quote: Originally Posted by NoelDP View Post
I never give up
... just had to work for a living occasionally

This is a fairly complex problem, and I need to review it... give me 48 hours to get back to you then SHOUT!
Sorry Noel just trying to keep this thing alive. I appreciate your help, sincerely.
My System SpecsSystem Spec
09 Aug 2013   #57
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That's OK - I haven't forgotten you, but I've been overtaken by real life!

Back later (hopefully today!)
My System SpecsSystem Spec
16 Aug 2013   #58
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Sorry about the inaction - real life keeps getting in the way!

Please copy the following file to your desktop, and then upload it to a reply - I'll see if it's any different to mine.

C:\Windows\servicing\Packages\Package_11_for_KB2729094~31bf3856ad364e35~amd64~~6.1.1.0.cat
My System SpecsSystem Spec
16 Aug 2013   #59
johnss001

Windows 7 Home Premium x64 SP1
 
 

Noel, there was a 6.1.1.0.cat and a 6.1.2.0.cat, so I am sending them both... not sure if that matters.


Attached Files
File Type: zip NoelDP.zip (11.0 KB, 0 views)
My System SpecsSystem Spec
16 Aug 2013   #60
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've got both variants here (one of the advantages of being an early-adopter ) - but thanks for the thought!
I'm wondering whether there's some kind of file corruption, or perhaps a dodgy timestamp in the registry somewhere.
My System SpecsSystem Spec
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 IE 10 install failure - Error code 9C57




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