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Windows 7: IE10 Update gets Error 9C95 and 0x80073701 - ERROR_SXS_ASSEMBLY_MISSIN

21 Apr 2013   #1
Gitarren

Windows 2008 R2 Enterprise
 
 
IE10 Update gets Error 9C95 and 0x80073701 - ERROR_SXS_ASSEMBLY_MISSIN

Hello,

first I have already followed this post:
Windows Update Posting Instructions

Code:
=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-20 13:05

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 30563
 No errors detected
Enclosed the CBS.log.

I have tried nearly all I have found for these errors, but nothing solved it.
As far as I understand, the SP1 is installed, but the update tool cannot find it, or something like this.
Also it could be a problem with the installed language packs, but I could not uninstall or install it again.

You are my last chance, I really do not want to do an inplace upgrade on this productive machine.

Thanks a lot.

Ciao
André


My System SpecsSystem Spec
.

21 Apr 2013   #2
Gitarren

Windows 2008 R2 Enterprise
 
 

Here is the complete CBS folder attached.
The other file in the post before only contains the cbs.log file.
My System SpecsSystem Spec
21 Apr 2013   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

There is not usually much downside to a repair install, apart from having to reinstall 100+ updates.


I can see no SFC results in the past few days - the log from yesterday starts out OK until it hits the following error...
Code:
2013-04-20 11:47:37, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB976933~31bf3856ad364e35~amd64~~6.1.7601.17514, partially installed (true/false), 0
2013-04-20 11:47:37, Info                  CBS    Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:37, Info                  CBS    Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:37, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:37, Info                  CBS    Failed to evaluate external applicability for package update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:37, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514, Update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:37, Info                  CBS    Session: 30293420_392007649 initialized by client WindowsUpdateAgent.
followed by this one....
Code:
2013-04-20 11:47:47, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB976933~31bf3856ad364e35~amd64~~6.1.7601.17514, partially installed (true/false), 0
2013-04-20 11:47:47, Info                  CBS    Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:47, Info                  CBS    Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:47, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-20 11:47:47, Info                  CBS    Failed to evaluate external applicability for package update: 976933-0_neutral_PACKAGE [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
It's not until this morning that we hit the SXS error....
Code:
2013-04-21 10:52:48, Info                  CBS    Appl: Package: Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~ja-JP~8.0.7600.16385, Update: Internet-Explorer-Optional-amd64, Applicable: NeedsParent, Disposition: Superseded
2013-04-21 10:52:48, Info                  CBS    Plan: Package: Microsoft-Windows-InternetExplorer-Optional-Package~31bf3856ad364e35~amd64~ja-JP~8.0.7600.16385, Update: Internet-Explorer-Optional-amd64, current: Absent, pending: Default, start: Superseded, applicable: Superseded, targeted: Superseded, limit: Superseded, selected: Default
2013-04-21 10:52:48, Info                  CBS    Perf: Resolve chain started.
2013-04-21 10:52:48, Info                  CSI    0000000b@2013/4/21:08:52:48.179 CSI Transaction @0x17f2990 initialized for deployment engine {d16d444c-56d8-11d5-882d-0080c847b195} with flags 00000002 and client id [117]"TI1.30293613_2518810905:2/Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521"
2013-04-21 10:52:48, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64
2013-04-21 10:52:48, Info                  CBS    Exec: Resolving Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64, PinDeployment: amd64_microsoft-windows-i..explorer-deployment_31bf3856ad364e35_8.0.7601.17514_none_c6a79c0da6ac8a8c
2013-04-21 10:52:48, Error                 CSI    0000000c@2013/4/21:08:52:48.210 (F) d:\win7sp1_gdr\base\wcp\componentstore\csd_locking.cpp(324): Error STATUS_SXS_ASSEMBLY_MISSING originated in function CCSDirectTransaction::LockComponent expression: (null)
[gle=0x80004005]
2013-04-21 10:52:49, Error                 CSI    0000000d (F) STATUS_SXS_ASSEMBLY_MISSING #136869# from CCSDirectTransaction::OperateEnding at index 0 of 1 operations, disposition 2[gle=0xd015000c]
2013-04-21 10:52:49, Error                 CSI    0000000e (F) HRESULT_FROM_WIN32(ERROR_SXS_ASSEMBLY_MISSING) #136754# from Windows::ServicingAPI::CCSITransaction::ICSITransaction_PinDeployment(Flags = 0, a = Microsoft-Windows-InternetExplorer-Deployment, Version = 8.0.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, cb = (null), s = (null), rid = [105]"Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514.Internet-Explorer-amd64", rah = (null), manpath = (null), catpath = (null), ed = 0, disp = 0)[gle=0x80073701]
2013-04-21 10:52:49, Info                  CBS    Failed to pin deployment while resolving Update: Internet-Explorer-amd64 from file: (null) [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-04-21 10:52:49, Info                  CBS    Failed to resolve item[0] in Package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514, Update: Internet-Explorer-amd64 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-04-21 10:52:49, Info                  CBS    Failed to resolve execution update. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-04-21 10:52:49, Error                 CBS    Failed to resolve execution package: Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~8.0.7601.17514 [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-04-21 10:52:49, Info                  CSI    0000000f@2013/4/21:08:52:49.329 CSI Transaction @0x17f2990 destroyed
2013-04-21 10:52:49, Info                  CBS    Perf: Resolve chain complete.
2013-04-21 10:52:49, Info                  CBS    Failed to resolve execution chain. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-04-21 10:52:49, Error                 CBS    Failed to process single phase execution. [HRESULT = 0x80073701 - ERROR_SXS_ASSEMBLY_MISSING]
2013-04-21 10:52:49, Info                  CBS    WER: Generating failure report for package: Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~10.2.9200.16521, status: 0x80073701, failure source: Resolve, start state: Absent, target state: Installed, client id: DISM Package Manager Provider
2013-04-21 10:52:49, Info                  CBS    Failed to query DisableWerReporting flag.  Assuming not set... [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2013-04-21 10:52:49, Info                  CBS    Failed to add %windir%\winsxs\pending.xml to WER report because it is missing.  Continuing without it...
2013-04-21 10:52:49, Info                  CBS    Failed to add %windir%\winsxs\pending.xml.bad to WER report because it is missing.  Continuing without it...
2013-04-21 10:52:50, Info                  CBS    Reboot mark refs: 0
Unless Tom can think of a better solution, I would recommend doing a repair install, using SP1 media.
My System SpecsSystem Spec
.


21 Apr 2013   #4
Gitarren

Windows 2008 R2 Enterprise
 
 

Ok, so I will do so, but where can I get a Windows 2008 R2 SP1 Image?
I only have the original CD without SP1.
Is there the possibility to download an ISO from Microsoft?
My System SpecsSystem Spec
21 Apr 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That's a good question! - the answer must be 'not as far as I know'
You could try contacting MS to see if they will ship a copy (for a nominal fee)
If you have a Volume License, then it should be available from your normal source.
My System SpecsSystem Spec
29 Apr 2013   #6
Gitarren

Windows 2008 R2 Enterprise
 
 

Tried a Inplace Upgrade last weekend, but I have not enough disc space
The partition C is 122 GB and there are 60 GB free, but ist seems that Windows wants more.
My System SpecsSystem Spec
29 Apr 2013   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That's unusual - an in-place upgrade usually only needs around 20GB.
It may be complaining about permissions, or it may be complaining about the System Reserved partition rather than the C: partition.
I'll ask Brink to have a look.
My System SpecsSystem Spec
29 Apr 2013   #8
Brink
Microsoft MVP

64-bit Windows 10
 
 

Hello Gitarren, and welcome to Seven Forums.

Since an in-place upgrade (repair install) creates a Windows.old folder with a copy of your current installation, then that would be why you may not have enough space for both the new installation and the Windows.old folder.
My System SpecsSystem Spec
29 Apr 2013   #9
Gitarren

Windows 2008 R2 Enterprise
 
 

Ok, this explains it.
Is there any possibility to use a second partition during repair installation?
The windows installation on C: is a bit more as half of the space of C:.
So I never can manage this to work.
My System SpecsSystem Spec
29 Apr 2013   #10
Brink
Microsoft MVP

64-bit Windows 10
 
 

You could do a clean install to start fresh after backing up your files to another location, but you wouldn't be able to do an in-place install to another partition.
My System SpecsSystem Spec
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 IE10 Update gets Error 9C95 and 0x80073701 - ERROR_SXS_ASSEMBLY_MISSIN




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