Windows Activation Issues


  1. ShaneCurtis
    Posts : 39
    Windows 7 Home Premium
       New #1

    Windows Activation Issues


    Hi Guys,

    I'm having problems activating Win 7 after doing a Win 8 downgrade on my laptop. At first I thought I would be able to use my Anytime Upgrade Keys but I guess you can't use them do do a clean install so at that point I started looking at Product Key Extraction Tools. All the ones I have tried return the same Product Key so I assume it's valid. When I try to use this key to activate it does not work. I hate to think that the only thing standing between me and a successful downgrade is a stupid product key. Any thoughts would be appreciated.
      My Computer
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  3. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #2

    In order to completely troubleshoot Windows validation & activation issues, please perform the following:

    1. Download and save this tool to your desktop:
    http://go.microsoft.com/fwlink/?linkid=52012

    2. Run the tool, and then click 'Copy' - ignore any errors if they appear

    3. Use CTRL+V to paste the unedited results of the validation tool here in your next reply

    More info: Windows Genuine and Activation Issue Posting Instructions
      My Computer
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  4. ShaneCurtis
    Posts : 39
    Windows 7 Home Premium
    Thread Starter
       New #3

    Here are the results you requested.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
    Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
    Windows Product ID: 00359-OEM-8992687-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F89851EE-31DB-4406-B3A8-298A4CE91BCB}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F89851EE-31DB-4406-B3A8-298A4CE91BCB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-539216820-1065898578-1641088884</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire X3400G</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>P01-B2</Version><SMBIOSVersion major="2" minor="6"/><Date>20100601000000.000000+000</Date></BIOS><HWID>B83B3307018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800006-02-1033-7600.0000-2382010
    Installation ID: 001300375610080393131942182086384655602333904193069033
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 7QJB7
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 4/23/2013 5:28:20 AM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 2:23:2013 22:34
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: MgAAAAEAAwABAAEAAAADAAAAAQABAAEA6GF6q0Y6lpKGvbKLnBu+6IIyeGw9bXw9GHk=
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 060110 APIC1839
    FACP 060110 FACP1839
    SRAT AMD FAM_F_10
    HPET 060110 OEMHPET0
    MCFG 060110 OEMMCFG
    SLIC ACRSYS ACRPRDCT
    OEMB 060110 OEMB1839
    INFO 060110 AMDINFO
    NVHD 060110 NVHDCP
    AWMI 060110 OEMB1839
    SSDT A M I POWERNOW
      My Computer
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  6. Golden
    Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       New #4

    I don't see anything obvious from the report - in fact it shows as activated.

    Please follow this link, then post the outcome:
    Genuine Microsoft Software
      My Computer
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  7. ShaneCurtis
    Posts : 39
    Windows 7 Home Premium
    Thread Starter
       New #5

    Oppps My Bad


    Ooooppps my bad I accidently posted the wrong output. The last output was from my desktop. Here is the output from my laptop. I also had the same problem when I tried to reinstall Home Premium on my desktop when the activation failed I restored from a Ghost. Sorry for the confusion.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-M3DJT-4J3WC-733WD
    Windows Product Key Hash: xo+ajVSpae7/4VoZjS7m6JL0f3A=
    Windows Product ID: 00371-OEM-8992671-00524
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {4BE9F5C4-CB44-4F15-8F16-9CF0E05DA3A2}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.130318-1533
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A
    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002
    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002
    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed
    File Scan Data-->
    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{4BE9F5C4-CB44-4F15-8F16-9CF0E05DA3A2}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-733WD</PKey><PID>00371-OEM-8992671-00524</PID><PIDType>2</PIDType><SID>S-1-5-21-4091928196-2500482136-315529946</SID><SYSTEM><Manufacturer>ASUSTeK COMPUTER INC.</Manufacturer><Model>X75A</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>X75A.406</Version><SMBIOSVersion major="2" minor="7"/><Date>20120820000000.000000+000</Date></BIOS><HWID>2F0B3507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
    Spsys.log Content: 0x80070002
    Licensing Data-->
    Software licensing service version: 6.1.7601.17514
    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00178-926-700524-02-1033-7601.0000-1132013
    Installation ID: 015700773922575324576876963981499554706765681783451483
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 733WD
    License Status: Initial grace period
    Time remaining: 42180 minute(s) (29 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 4/23/2013 3:38:23 PM
    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 4:23:2013 00:21
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GFaumRTHC90ImC55hY28vxFKsScRJZj
    OEM Activation 1.0 Data-->
    N/A
    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC _ASUS_ Notebook
    FACP _ASUS_ Notebook
    HPET _ASUS_ Notebook
    MCFG _ASUS_ Notebook
    FPDT _ASUS_ Notebook
    ECDT _ASUS_ Notebook
    SSDT AhciR1 AhciTab1
    SSDT AhciR1 AhciTab1
    SSDT AhciR1 AhciTab1
    SSDT AhciR1 AhciTab1
    MSDM _ASUS_ Notebook
      My Computer
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  8. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #6

    ShaneCurtis

    The key you're using belongs to a Dell . Please use a legit Windows 7 Pro key for your laptop
      My Computer
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  10. ShaneCurtis
    Posts : 39
    Windows 7 Home Premium
    Thread Starter
       New #7

    hhhhhmmmm


    So I need an OEM key is that what you're saying. There is no legit key for this laptop because it came preloaded with Win 8 and I want Win 8 gone. One other question why was I unable to do the install on my desktop which is an Acer when I used it's product key.
      My Computer
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  11. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #8

    To install Windows 7 you would need to purchase a Windows 7 disc .
      My Computer
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  12. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #9

    ShaneCurtis said:
    So I need an OEM key is that what you're saying. There is no legit key for this laptop because it came preloaded with Win 8 and I want Win 8 gone. One other question why was I unable to do the install on my desktop which is an Acer when I used it's product key.
    A computer is licensed ONLY for the version and edition of Windows with which it was shipped, unless you purchase a suitable Full license, or an Upgrade license.

    Downgrade options are only available through the manufacturer - and usually only at time of purchase.

    You will have to either revert back to the Windows 8 the system came with, or purchase a legitimate FULL license for Widows 7 and install that.
      My Computer
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