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Windows 7: Setup exit code: 0x00009C59 installing IE10 and Empty Win Feature List

29 Apr 2013   #21
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The CheckSUR result is normal for IE10
The only icon created is in the All Programs menu - where it replaces the two from IE9
What does concern me, though, is the other errors that have cropped up in the CBS.log...
They involve not only KB976933, but also KB976932, which is Service Pack 1 itself.

I suspect that these originate from this error...
2013-04-29 16:55:20, Info CBS Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2013-04-29 16:55:20, Info CBS Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]

Please run the following command, and post the results.

DIR C:\Windows\servicing\packages\Package_for_KB976933*.mum


My System SpecsSystem Spec
.
29 Apr 2013   #22
tanman

Windows 7 x64 Professional
 
 

As Requested

Quote:
C:\Users\Anthony>DIR C:\Windows\servicing\packages\Package_for_KB976933*.mum
Volume in drive C is C Drive
Volume Serial Number is CC8A-FCD7
Directory of C:\Windows\servicing\packages
20/11/2010 18:52 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~ar-SA~6.1.7601.17514.mum
20/11/2010 17:38 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~bg-BG~6.1.7601.17514.mum
20/11/2010 15:09 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~cs-CZ~6.1.7601.17514.mum
20/11/2010 15:11 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~da-DK~6.1.7601.17514.mum
20/11/2010 14:40 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~de-DE~6.1.7601.17514.mum
20/11/2010 15:12 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~el-GR~6.1.7601.17514.mum
20/11/2010 14:40 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~en-US~6.1.7601.17514.mum
20/11/2010 14:41 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~es-ES~6.1.7601.17514.mum
20/11/2010 17:39 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~et-EE~6.1.7601.17514.mum
20/11/2010 15:11 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~fi-FI~6.1.7601.17514.mum
20/11/2010 14:43 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514.mum
20/11/2010 15:10 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~he-IL~6.1.7601.17514.mum
20/11/2010 17:41 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~hr-HR~6.1.7601.17514.mum
20/11/2010 18:49 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~hu-HU~6.1.7601.17514.mum
20/11/2010 18:47 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~it-IT~6.1.7601.17514.mum
21/11/2010 23:10 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~ja-JP~6.1.7601.17514.mum
20/11/2010 18:49 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~ko-KR~6.1.7601.17514.mum
20/11/2010 17:41 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~lt-LT~6.1.7601.17514.mum
20/11/2010 15:35 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~lv-LV~6.1.7601.17514.mum
20/11/2010 17:41 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~nb-NO~6.1.7601.17514.mum
20/11/2010 17:37 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~nl-NL~6.1.7601.17514.mum
20/11/2010 21:16 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~pl-PL~6.1.7601.17514.mum
20/11/2010 21:18 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~pt-BR~6.1.7601.17514.mum
20/11/2010 21:17 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~pt-PT~6.1.7601.17514.mum
20/11/2010 15:35 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~ro-RO~6.1.7601.17514.mum
20/11/2010 21:17 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~ru-RU~6.1.7601.17514.mum
20/11/2010 15:37 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~sk-SK~6.1.7601.17514.mum
20/11/2010 15:35 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~sl-SI~6.1.7601.17514.mum
20/11/2010 15:37 3,976 Package_for_KB976933~31bf3856ad364e35~amd64~sr-LATN-CS~6.1.7601.17514.mum
20/11/2010 21:16 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~sv-SE~6.1.7601.17514.mum
20/11/2010 15:35 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~th-TH~6.1.7601.17514.mum
20/11/2010 21:16 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~tr-TR~6.1.7601.17514.mum
20/11/2010 15:35 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~uk-UA~6.1.7601.17514.mum
20/11/2010 18:47 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~zh-CN~6.1.7601.17514.mum
20/11/2010 18:49 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~zh-HK~6.1.7601.17514.mum
20/11/2010 18:50 3,866 Package_for_KB976933~31bf3856ad364e35~amd64~zh-TW~6.1.7601.17514.mum
20/11/2010 16:23 24,287 Package_for_KB976933~31bf3856ad364e35~amd64~~6.1.7601.17514.mum
37 File(s) 163,573 bytes
0 Dir(s) 29,201,293,312 bytes free
Forgot to say I do not have an all programs item and still have a x86 and x64 version of IE, in program files and program files(x86) respectively, both at version 10
My System SpecsSystem Spec
29 Apr 2013   #23
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The two versions of IE still exist - but they are both launched using the same shortcut from the Start>All-programs listing....
C:\Users\<userprofile>\AppData\Roaming\Microsoft\Windows\Start Menu\Programs


If/when required, the 64-bit shell launches 32-bit daughter-processes to actually do the work.
My System SpecsSystem Spec
.

29 Apr 2013   #24
tanman

Windows 7 x64 Professional
 
 

Hi Noel,

This is what's in my user start menu. No IE?

Did the previous response results make sense?

cheers,

Anthony
My System SpecsSystem Spec
29 Apr 2013   #25
tanman

Windows 7 x64 Professional
 
 

Hi Noel,

I have also noticed that the IE 10 install is not showing in the installed updates from Programs and Features, nor is there an entry for IE in the turn windows features on and off dialog. the only place its mentioned is in the windows update history and it's still coming up as an important update.

It all seems very odd.

regards,

Anthony
My System SpecsSystem Spec
30 Apr 2013   #26
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

On my Installed Updates listing, if I sort by Name, it's the second from bottom update - "Windows Internet Explorer 10"

It sounds almost as if the installation is complete apart from the tidying-up that Windows does after the reboot.

Please run the following commands and post the results.

DIR C:\Windows\pending.xml /S
DIR C:\Windows\pending.xml /AH /S
My System SpecsSystem Spec
30 Apr 2013   #27
tanman

Windows 7 x64 Professional
 
 

As requested.

C:\Users\Ant>DIR C:\Windows\pending.xml /S
Volume in drive C is C Drive
Volume Serial Number is CC8A-FCD7
File Not Found
C:\Users\Ant>DIR C:\Windows\pending.xml /AH /S
Volume in drive C is C Drive
Volume Serial Number is CC8A-FCD7
File Not Found

cheers,

Anthony
My System SpecsSystem Spec
30 Apr 2013   #28
tanman

Windows 7 x64 Professional
 
 

These are my last items on installed updates... All to do with IE8? No mention of IE 10

Thanks for being so patient...
My System SpecsSystem Spec
30 Apr 2013   #29
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Very odd - There are updates for IE8 still showing, which should have been hidden when IE9 was installed!

I hate to say this, but you may need to uninstall both IE10 and IE9, and then do a repair install, and update the system again.
I'll see if anyone has any better ideas.
My System SpecsSystem Spec
30 Apr 2013   #30
tanman

Windows 7 x64 Professional
 
 

Hi Noel,

As I have no uninstaller for IE 10 should I use this command
For IE10
Code:
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*10.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"
For IE9
Code:
FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*9.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"
Do I need to do anything about the IE8 updates?
I found this through the MS Answers site the user was trying to uninstall IE without the standard uninstall and...
Quote:
used the resolution for IE9 http://support.microsoft.com/kb/2579295 with a modification in the value for version 9 to 10. I tried the resolution manually to remove IE10. Then I used resolution http://support.microsoft.com/kb/929833. Thereafter IE9 started working prolperly (sic)
They then ran SFC /SCANNOW to fix any remaining issues. What do you think?

regards,

Anthony
My System SpecsSystem Spec
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 Setup exit code: 0x00009C59 installing IE10 and Empty Win Feature List




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