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Windows 7: Unable to run SFCscan,Windows Updates error 80004002,IE,Troubleshooter

27 Apr 2013   #11
butterflyred6

Windows 7 Home Premium 64 bit sp1
 
 

Yay!


My System SpecsSystem Spec
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27 Apr 2013   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You have Norton software installed - which version? have you recently updated/upgraded your AV?
My System SpecsSystem Spec
27 Apr 2013   #13
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

butterflyred6

Run Malwarebytes

Click here Malwarebytes

Click on Download Now under the Free column

When the installation is done uncheck Enable free trial of Malwarebytes (see image below )



Update the definitions and do a full scan

Upload the log . Could be found inside the Logs tab .


I don't see any Norton software installed . Or am I missing something .
My System SpecsSystem Spec
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27 Apr 2013   #14
butterflyred6

Windows 7 Home Premium 64 bit sp1
 
 

Okay, here's the log
My System SpecsSystem Spec
28 Apr 2013   #15
butterflyred6

Windows 7 Home Premium 64 bit sp1
 
 

I had Norton the first year, then uninstalled it. Don't recall the version.
My System SpecsSystem Spec
28 Apr 2013   #16
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Good it removed the files it found . Why did you run it under the Guest account ?
My System SpecsSystem Spec
28 Apr 2013   #17
butterflyred6

Windows 7 Home Premium 64 bit sp1
 
 

I didn't.
My System SpecsSystem Spec
28 Apr 2013   #18
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

It said C:\Users\Guest . If I'm not mistaken
My System SpecsSystem Spec
28 Apr 2013   #19
butterflyred6

Windows 7 Home Premium 64 bit sp1
 
 

Would that have anything to do with why I can only run some programs through the guest account? I was logged into my main account when I ran it.
My System SpecsSystem Spec
28 Apr 2013   #20
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Guess account doesn't have any rights to install programs and if you installed programs on an admin account the guest account won't be able to run them .
My System SpecsSystem Spec
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 Unable to run SFCscan,Windows Updates error 80004002,IE,Troubleshooter




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