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Windows 7: Unable to run SFCscan,Windows Updates error 80004002,IE,Troubleshooter

05 May 2013   #81
butterflyred6

Windows 7 Home Premium 64 bit sp1
 
 

Okay, I was finally able to run the sfc scan; however it said there was a repair pending, to restart the computer. When I did that and ran sfc scan again, it said the same thing again.


My System SpecsSystem Spec
.
05 May 2013   #82
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

After the restart did you run SFC from within Windows or the the repair disc ?
My System SpecsSystem Spec
05 May 2013   #83
butterflyred6

Windows 7 Home Premium 64 bit sp1
 
 

I tried both. With the same previous results for each.
My System SpecsSystem Spec
.

05 May 2013   #84
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

If there's pending operations, with luck there'll be a pending.xml file
Do a search for it (I can't remember whereabouts it hides) and post it if you find it.
Either way, please post the CBS log, and it may tell us more about what's going on, even without the SFC data.
My System SpecsSystem Spec
05 May 2013   #85
butterflyred6

Windows 7 Home Premium 64 bit sp1
 
 

Search didn't return anything with a pending.xml Here is the cbs log:
My System SpecsSystem Spec
05 May 2013   #86
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Take a look in C:\Windows\winSxS for the pending.xml file
My System SpecsSystem Spec
05 May 2013   #87
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I've never - ever - seen a CBS log with two years of data in it! It's more usually less than 10 days-worth!


See if this helps.

Open an Elevated Command Prompt
at the prompt, type

SC config TRUSTEDINSTALLER start= auto

Close the window, and reboot.

Now wait 10 minutes, then attempt another SFC /SCANNOW, and see what happens.
My System SpecsSystem Spec
05 May 2013   #88
butterflyred6

Windows 7 Home Premium 64 bit sp1
 
 

Here is the pending file I found.
My System SpecsSystem Spec
05 May 2013   #89
butterflyred6

Windows 7 Home Premium 64 bit sp1
 
 

same result for the sfc scan.
My System SpecsSystem Spec
05 May 2013   #90
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Please download and save the CheckSUR tool from http://support.microsoft.com/kb/947821
(you'll need to look in the details for Windows 7, downloading from the Microsoft Download Center)

Run it - The tool can take anywhere from 5 mins to a couple of hours to run (or 'Install') depending on how much it has to do, and may exit silently - it may appear to freeze for most of that time, but be patient.
The result is logged in the C:\Windows\Logs\CBS\CheckSUR.log file - and an archive …\checksur.persist.log file

Then zip the CheckSUR.log and upload it to your reply.
My System SpecsSystem Spec
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 Unable to run SFCscan,Windows Updates error 80004002,IE,Troubleshooter




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