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Windows 7: 2008 R2 SP1 failing to install

27 Apr 2013   #1
unrealshots

Windows 8 x64
 
 
2008 R2 SP1 failing to install

Hi Folks,

long time lurker, first time help requester...

got a Windows 2008 R2 box that is refusing to take SP1, and appears to be missing 4 repair files, that I can't find on any other server in the environment...

I believe the files should be on Windows 7 as well - can someone help me out?

CheckSUR content follows, thanks in advance!

Cheers,

Andrew

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-27 21:45

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\update-bf.mum Expected file name Package_for_KB2761226_BF~31bf3856ad364e35~amd64~~6.1.1.2.mum does not match the actual file name
(fix) CBS MUM Corrupt CBS File Replaced update-bf.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-neutralcab-v2.cab.
(fix) CBS Paired File CBS File also Replaced update-bf.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-neutralcab-v2.cab.
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\update.mum Expected file name Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514.mum does not match the actual file name
(fix) CBS MUM Corrupt CBS File Replaced update.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-neutralcab-v2.cab.
(fix) CBS Paired File CBS File also Replaced update.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-neutralcab-v2.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~9.4.8112.16421.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.4.8112.16421.mum

Checking Component Store

Summary:
Seconds executed: 870
Found 4 errors
Fixed 2 errors
CBS MUM Missing Total count: 2
CBS MUM Corrupt Total count: 2
Fixed: CBS MUM Corrupt. Total count: 2
Fixed: CBS Paired File. Total count: 2

Unavailable repair files:
servicing\packages\Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~9.4.8112.16421.mum
servicing\packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.4.8112.16421.mum
servicing\packages\Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~9.4.8112.16421.cat
servicing\packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.4.8112.16421.cat



My System SpecsSystem Spec
27 Apr 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It shouldn't be too difficult

While I'm sorting out a fix protocol, please run an SFC /SCANNOW, and upload your CBS.log folder as well - see the Windows Update Posting Instructions
My System SpecsSystem Spec
27 Apr 2013   #3
unrealshots

Windows 8 x64
 
 

thanks for that - I've cleaned up all bar the last 4 files that were creating the errors...

SP1 installation error screen is the JPG, CBS.log attached as well


Attached Images
 
My System SpecsSystem Spec
27 Apr 2013   #4
unrealshots

Windows 8 x64
 
 

I managed to get copies of the missing files by installing a temporary VM... thanks for the pointers in other threads, and the assistance offer
My System SpecsSystem Spec
28 Apr 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sorry about the lack of follow up. Ran out of 3G credit. Glad you got it sorted!
My System SpecsSystem Spec
Reply

 2008 R2 SP1 failing to install




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