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Windows 7: 2008 R2 SP1 failing to install

27 Apr 2013   #1

Windows 8 x64
 
 
2008 R2 SP1 failing to install

Hi Folks,

long time lurker, first time help requester...

got a Windows 2008 R2 box that is refusing to take SP1, and appears to be missing 4 repair files, that I can't find on any other server in the environment...

I believe the files should be on Windows 7 as well - can someone help me out?

CheckSUR content follows, thanks in advance!

Cheers,

Andrew

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-04-27 21:45

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\update-bf.mum Expected file name Package_for_KB2761226_BF~31bf3856ad364e35~amd64~~6.1.1.2.mum does not match the actual file name
(fix) CBS MUM Corrupt CBS File Replaced update-bf.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-neutralcab-v2.cab.
(fix) CBS Paired File CBS File also Replaced update-bf.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-neutralcab-v2.cab.
(f) CBS MUM Corrupt 0x00000000 servicing\Packages\update.mum Expected file name Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514.mum does not match the actual file name
(fix) CBS MUM Corrupt CBS File Replaced update.mum from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-neutralcab-v2.cab.
(fix) CBS Paired File CBS File also Replaced update.cat from Cabinet: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-neutralcab-v2.cab.

Checking Package Watchlist

Checking Component Watchlist

Checking Packages
(f) CBS MUM Missing 0x00000002 servicing\Packages\Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~9.4.8112.16421.mum
(f) CBS MUM Missing 0x00000002 servicing\Packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.4.8112.16421.mum

Checking Component Store

Summary:
Seconds executed: 870
Found 4 errors
Fixed 2 errors
CBS MUM Missing Total count: 2
CBS MUM Corrupt Total count: 2
Fixed: CBS MUM Corrupt. Total count: 2
Fixed: CBS Paired File. Total count: 2

Unavailable repair files:
servicing\packages\Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~9.4.8112.16421.mum
servicing\packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.4.8112.16421.mum
servicing\packages\Microsoft-Windows-InternetExplorer-Package-TopLevel~31bf3856ad364e35~amd64~~9.4.8112.16421.cat
servicing\packages\Microsoft-Windows-InternetExplorer-Package~31bf3856ad364e35~amd64~~9.4.8112.16421.cat



My System SpecsSystem Spec
.

27 Apr 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It shouldn't be too difficult

While I'm sorting out a fix protocol, please run an SFC /SCANNOW, and upload your CBS.log folder as well - see the Windows Update Posting Instructions
My System SpecsSystem Spec
27 Apr 2013   #3

Windows 8 x64
 
 

thanks for that - I've cleaned up all bar the last 4 files that were creating the errors...

SP1 installation error screen is the JPG, CBS.log attached as well


Attached Images
 
My System SpecsSystem Spec
.


27 Apr 2013   #4

Windows 8 x64
 
 

I managed to get copies of the missing files by installing a temporary VM... thanks for the pointers in other threads, and the assistance offer
My System SpecsSystem Spec
28 Apr 2013   #5

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sorry about the lack of follow up. Ran out of 3G credit. Glad you got it sorted!
My System SpecsSystem Spec
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 2008 R2 SP1 failing to install




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