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Windows 7: WinUpdate & BITS not working

28 Apr 2013   #1

Win 7 Home Premium 64
WinUpdate & BITS not working

Windows Update won't update. BITS won't start.

History: This machine acquired the dreaded TDSS rootkit. Dr.Web's CureIt! run from a USB memory stick removed the rootkit, but after that Update wouldn't run. (A Rootkit is malware than can be worse than a virus.) Update gave the error code 80246008 when it failed to update. BITS gave error 2: The system cannot find the file specified.

Currently: I downloaded and ran the Hotfix for this Win7 Home Premium 64 bit. That made things a bit worse. Update now freezes and won't return an error code. Task Manager won't even remove the Update screen, only a reboot clears away the screen. I ran the scf scan. I cannot get the info from C:\Windows\Logs\CBS....even though I'm logged in as administrator I'm denied access.

I'd really appreciate advice on the next steps to try to restore the WinUpdate function.

My System SpecsSystem Spec

29 Apr 2013   #2
Microsoft MVP

Windows 7 Ult. x64


Please have a read through this and see if it helps:

Windows Update Error 80246008 in Windows 7 - Fix

My System SpecsSystem Spec

 WinUpdate & BITS not working

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