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Windows 7: Windows updates issues - Code 80070643

29 Apr 2013   #1
johntdonoghue

Windows 7 64 bit
 
 
Windows updates issues - Code 80070643

I'm using a Lenvovo T510 Thinkpad, Windows 7 x64.

I started to have issues with updates two weeks ago, tried everything, Fix It, SURT, clean boot etc etc etc ultimately I backed up and re-installed windows but still haven't resolved the issues.

Currently I need to an update to Windows updater which fails.

Error code 80070643, SURT found no integrity violations. CBS zipped folder attached.

I will be eternally grateful if you can help me.


My System SpecsSystem Spec
.

01 May 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You have a large number of STATUS_RM_NOT_ACTIVE errors in the CBS log. (outside the simple SFC results)

**Back up first!!**
Once you are backed up, see if this helps

Open an Elevated Command Prompt
Copy and paste the following command to the prompt

fsutil resource setautoreset true C:\
attrib -r -s -h %SystemRoot%\System32\Config\TxR\*
del %SystemRoot%\System32\Config\TxR\*


If you are asked for confirmation, type Y and hit Enter

Close the window and reboot.
Try Windows Update again, and let us know exact error messages, if any.
My System SpecsSystem Spec
01 May 2013   #3
johntdonoghue

Windows 7 64 bit
 
 
Update

Thanks for the update, I tried your suggestion.

I've attached a copy of the command prompt output.

I got the same error after re-booting and trying updates again.
My System SpecsSystem Spec
.


01 May 2013   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Remove the asterisks from the commands and try again
How are you viewing the forum??
My System SpecsSystem Spec
01 May 2013   #5
johntdonoghue

Windows 7 64 bit
 
 
Update

Apologies on the asterisks, I'm an idiot.

I entered the suggested detail within the elevated command prompt (see attached file), restarted and tried updates again - same error code.

John
My System SpecsSystem Spec
01 May 2013   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please post the following files

C:\Windows\Windowsupdate.log
C:\Windows\Logs\CBS\CBS.log (you'll have to copy that to the desktop, probably, to be able to zip and/or upload the copy)
My System SpecsSystem Spec
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 Windows updates issues - Code 80070643




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