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Black desktop & not genuine message (Windows 7 home premium)
Hi All,
I got a laptop with Windows 7 Home premium edition on it from a friend.
Turning it on I am able to reach the normal screen with the welcome word, however
after that instead to see the normal Windows 7 desktop I see a black screen the mouse cursor
and a text on the right bottom saying that that copy of Windows 7 (build 7601) is not genuine.
As a general information, under the laptop there is product key code.
Before writing here I just checked the entire system for malware viruses and so on using
the kaspersky rescue disk without finding any problems.
The following is the output from the MGADiag tool. After clicking on the Copy button however
I got a message from the tooll saying that were problems copying text...
Thank you
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: N/A, hr = 0x8007043c Windows Product Key: *****-*****-BFF84-6GFC2-BWX77 Windows Product Key Hash: EkRG02noirn1etiserf2jJnVqlM= Windows Product ID: 00359-OEM-8992687-00017 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {16582EF2-7EE2-47F3-B977-E33432B495C4}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.110408-1631 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{16582EF2-7EE2-47F3-B977-E33432B495C4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BWX77</PKey><PID>00359-OEM-8992687-00017</PID><PIDType>2</PIDType><SID>S-1-5-21-3240142311-1618302140-2188763422</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660D</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="6"/><Date>20110623000000.000000+000</Date></BIOS><HWID>12023007018400F2</HWID><UserLCID>0407</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Führen Sie auf einem Computer unter Microsoft Windows (keine Core Edition) "slui.exe 0x2a 0x8007043C" aus, um den Fehlertext anzuzeigen. Fehler: 0x8007043C Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: KAAAAAEAAgABAAEAAAAAAAAAAAABAAEAJJRupOTLVPkMSYB41hVQXg== OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC TOSCPL TOSCPL00 FACP TOSCPL TOSCPL00 HPET TOSCPL TOSCPL00 MCFG TOSCPL TOSCPL00 SLIC TOSCPL TOSCPL00 SSDT AMD POWERNOW SSDT AMD POWERNOW
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