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Windows 7: IE10 fails to install, error 0x80070643

07 May 2013   #1
scythe000

Windows 7 Ultimate x64 SP1
 
 
IE10 fails to install, error 0x80070643

I get this error in the event viewer:
"Installation Failure: Windows failed to install the following update with error 0x80070643: Internet Explorer 10 for Windows 7 for x64-based Systems."

Attached are the CBS folder items. Any help would be appreciated. I've already run the SURT 3 times and sfc/ scannow 3 times. Also ran chkdsk.


My System SpecsSystem Spec
.
08 May 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Welcome to the forum!

The CheckSUR log shows the following problems....
Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-i..onmanager.resources_31bf3856ad364e35_9.4.8112.16421_en-us_098d4925a1f5cbd3.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-setup.resources_31bf3856ad364e35_9.4.8112.16421_en-us_c5cbe986a306e77e.manifest
 winsxs\manifests\amd64_microsoft-windows-i..rofilerui.resources_31bf3856ad364e35_9.4.8112.16421_en-us_be6a0671d6e03a2f.manifest
 winsxs\manifests\amd64_microsoft-windows-i..tbranding.resources_31bf3856ad364e35_9.4.8112.16421_en-us_6adcf7a9d9e3d23b.manifest
 winsxs\manifests\amd64_microsoft-windows-ieinstal.resources_31bf3856ad364e35_9.4.8112.16421_en-us_ca9ac877dd8e3dc7.manifest
 winsxs\manifests\amd64_microsoft-windows-i..plication.resources_31bf3856ad364e35_9.4.8112.16421_en-us_c9fbaafbe2309388.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ieadvpack.resources_31bf3856ad364e35_9.4.8112.16421_en-us_5240747ae99d24a5.manifest
 winsxs\manifests\amd64_microsoft-windows-i..rationkit.resources_31bf3856ad364e35_9.4.8112.16421_en-us_6f0dc561f13d1033.manifest
 winsxs\manifests\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f.manifest
 winsxs\manifests\wow64_microsoft-windows-i..oyment-languagepack_31bf3856ad364e35_9.4.8112.16421_en-us_f86588724cbfaa8d.manifest
 winsxs\manifests\wow64_microsoft-windows-i..oyment-languagepack_31bf3856ad364e35_9.4.8112.16421_en-us_f5a9c502d56eab63.manifest
The SFC log shows these problems (so far!)
Code:
 Line 114614: 2013-05-07 20:37:01, Info                  CSI    0000088d [SR] Repairing 18 (0x0000000000000012) components
 Line 114615: 2013-05-07 20:37:01, Info                  CSI    0000088e [SR] Beginning Verify and Repair transaction
 Line 114618: 2013-05-07 20:37:01, Info                  CSI    00000890 [SR] Cannot repair member file [l:22{11}]"fdeploy.dll" of Microsoft-Windows-fdeploy, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 114623: 2013-05-07 20:37:01, Info                  CSI    00000893 [SR] Cannot verify component files for Microsoft-Windows-IE-AdminKitBranding.Resources, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 114628: 2013-05-07 20:37:01, Info                  CSI    00000896 [SR] Cannot verify component files for Microsoft-Windows-IE-HTMLApplication.Resources, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 114633: 2013-05-07 20:37:01, Info                  CSI    00000899 [SR] Cannot verify component files for Microsoft-Windows-IE-AdministrationKit.Resources, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 114638: 2013-05-07 20:37:01, Info                  CSI    0000089c [SR] Cannot verify component files for Microsoft-Windows-IE-ExtensionManager.Resources, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 114643: 2013-05-07 20:37:01, Info                  CSI    0000089f [SR] Cannot verify component files for Microsoft-Windows-IE-JSProfilerUI.Resources, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 114648: 2013-05-07 20:37:01, Info                  CSI    000008a2 [SR] Cannot verify component files for Microsoft-Windows-IE-IEAdvpack.Resources, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 114653: 2013-05-07 20:37:01, Info                  CSI    000008a5 [SR] Cannot verify component files for Microsoft-Windows-IEInstal.Resources, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 114658: 2013-05-07 20:37:01, Info                  CSI    000008a8 [SR] Cannot verify component files for Microsoft-Windows-IE-Setup.Resources, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 114661: 2013-05-07 20:37:01, Info                  CSI    000008aa [SR] Cannot repair member file [l:20{10}]"msoobe.exe" of Microsoft-Windows-OOBE-Machine, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 114664: 2013-05-07 20:37:01, Info                  CSI    000008ac [SR] Cannot repair member file [l:48{24}]"PeerDistWSDDiscoProv.dll" of Microsoft-Windows-PeerDist, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 114667: 2013-05-07 20:37:01, Info                  CSI    000008ae [SR] Cannot repair member file [l:32{16}]"sdiagprv.dll.mui" of Microsoft-Windows-ScriptedDiagnosticsProvider-Library.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 114670: 2013-05-07 20:37:01, Info                  CSI    000008b0 [SR] Cannot repair member file [l:18{9}]"VSSVC.exe" of Microsoft-Windows-VssService, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 114673: 2013-05-07 20:37:01, Info                  CSI    000008b2 [SR] Cannot repair member file [l:28{14}]"WsmRes.dll.mui" of Microsoft-Windows-Web-Services-for-Management-Core.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 114676: 2013-05-07 20:37:02, Info                  CSI    000008b4 [SR] Cannot repair member file [l:36{18}]"Amd64\CNB_0331.GPD" of prnca00b.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 114681: 2013-05-07 20:37:02, Info                  CSI    000008b7 [SR] Cannot verify component files for Microsoft-Windows-InternetExplorer-Optional-Deployment-LanguagePack, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 114686: 2013-05-07 20:37:02, Info                  CSI    000008ba [SR] Cannot verify component files for Microsoft-Windows-InternetExplorer-OOB-Deployment-LanguagePack, Version = 9.4.8112.16421, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 114687: 2013-05-07 20:37:02, Info                  CSI    000008bb [SR] Cannot verify component files for Microsoft.VC80.MFC, Version = 8.0.50727.6195, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral, manifest is damaged (FALSE)
We'll fix the CheckSUR problems first, and confirm that they haven't brought new SFC problems to light
I'll post a fix protocol a little later..
My System SpecsSystem Spec
08 May 2013   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - sc0aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder sc0aain the same place.
Open this folder - there should be one folder inside it (Manifests)


Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Then run SFC /SCANNOW again, and post the new CBS.log file
My System SpecsSystem Spec
.

08 May 2013   #4
scythe000

Windows 7 Ultimate x64 SP1
 
 

Awesome, doing it now. SURT is asking to install kb947821, i'm assuming that's ok.
My System SpecsSystem Spec
08 May 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Yep - it is CheckSUR
My System SpecsSystem Spec
08 May 2013   #6
scythe000

Windows 7 Ultimate x64 SP1
 
 

OK, CHeckSUR looks good now. SFC still reported unrepairable errors.
My System SpecsSystem Spec
08 May 2013   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The SFC results are a lot better as well
Code:
Line 18618: 2013-05-08 09:59:32, Info                  CSI    00000354 [SR] Repairing 7 components
 Line 18619: 2013-05-08 09:59:32, Info                  CSI    00000355 [SR] Beginning Verify and Repair transaction
 Line 18622: 2013-05-08 09:59:32, Info                  CSI    00000357 [SR] Cannot repair member file [l:22{11}]"fdeploy.dll" of Microsoft-Windows-fdeploy, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 18625: 2013-05-08 09:59:32, Info                  CSI    00000359 [SR] Cannot repair member file [l:20{10}]"msoobe.exe" of Microsoft-Windows-OOBE-Machine, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 18628: 2013-05-08 09:59:32, Info                  CSI    0000035b [SR] Cannot repair member file [l:48{24}]"PeerDistWSDDiscoProv.dll" of Microsoft-Windows-PeerDist, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 18631: 2013-05-08 09:59:32, Info                  CSI    0000035d [SR] Cannot repair member file [l:32{16}]"sdiagprv.dll.mui" of Microsoft-Windows-ScriptedDiagnosticsProvider-Library.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 18634: 2013-05-08 09:59:32, Info                  CSI    0000035f [SR] Cannot repair member file [l:18{9}]"VSSVC.exe" of Microsoft-Windows-VssService, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 18637: 2013-05-08 09:59:32, Info                  CSI    00000361 [SR] Cannot repair member file [l:28{14}]"WsmRes.dll.mui" of Microsoft-Windows-Web-Services-for-Management-Core.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 18640: 2013-05-08 09:59:32, Info                  CSI    00000363 [SR] Cannot repair member file [l:36{18}]"Amd64\CNB_0331.GPD" of prnca00b.inf, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
I'll post a fix protocol for these in a short while.
My System SpecsSystem Spec
08 May 2013   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - sc0ab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\sc0ab
hit the enter key - if you get a 'Not Found' error try
DIR D:\sc0ab
or
DIR E:\sc0ab


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\sc0ab <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your SkyDrive Public folder, and post a new link

Also run a new MGADiag report, and post the result.
My System SpecsSystem Spec
08 May 2013   #9
scythe000

Windows 7 Ultimate x64 SP1
 
 

Thanks!
I'll do this tonight when i get home. Don't think i can do it remotely :-)
My System SpecsSystem Spec
08 May 2013   #10
scythe000

Windows 7 Ultimate x64 SP1
 
 

ok, here's the new log after running those commands. -whew- too bad sfc isn't more powerful. Imagine if it could do an online lookup like apt-get?
My System SpecsSystem Spec
Reply

 IE10 fails to install, error 0x80070643




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