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Windows 7: Windows 7 "Service not running" message


12 May 2013   #1

Windows 7 Professional x64
 
 
Windows 7 "Service not running" message

Hi, I'm getting a message every time I try to check for updates on Windows Update. Also, the SURT program won't install (error 0xc8000247). Neither will .NET framework 4.0. Not sure what's up everything else seems to be working, I just installed Windows 7 Professional x64 on this new hard drive and I haven't even used it for more than a day. Would appreciate a response.



Attached Files
File Type: log CBS.log (826.8 KB, 1 views)
My System SpecsSystem Spec
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12 May 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I suspect I know what the problem is - please post an MGADiag report to confirm it...

Please follow this tutorial and post an MGADiag report - then we can see what the problem is.

http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html

Ignore errors produced when clicking on the Copy button - they simply mean that the tool could not create the backup files for some reason. The data is still copied to the clipboard for pasting to your response.

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
http://www.microsoft.com/en-us/howtotell/Hardware.aspx

(I don't think you have a pirated Windows - it's just the quickest way to confirm the diagnosis!)
My System SpecsSystem Spec
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 Windows 7 "Service not running" message




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