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Windows 7: Persistent Windows Update errors 800B0100 and 8007065E - CheckSUR

15 May 2013   #11

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)

Yeah - that was my fault, as used the wrong set of files in the first instance, and didn't realise until too late!

Here's the new list....
Unavailable repair files:
back in a bit with another fix....

My System SpecsSystem Spec

15 May 2013   #12

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)

OK - part deux

I've uploaded a file - - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder adcab in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder

And the content of the manifests folder (.manifest files) into this folder:


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log
My System SpecsSystem Spec
15 May 2013   #13

Windows 7 Professional 32-bit

Progress - but not quite there! CheckSUR now reports no errors (see the attachments). However (after restart) Windows Update still reports the same errors: 800B0100 and 8007065E. Any suggestions what to try next?

My System SpecsSystem Spec

16 May 2013   #14

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)

It looks like your SoftwareDistribution folder is corrupted....

Open an Elevated Command Prompt
Run the following commands

REN C:\WINDOWS\SoftwareDistribution SDOLD

wait 15 minutes, and reboot
then wait 10 minutes, and open Windows Updates, and run a Check for Updates.

Install only the oldest update found - and reboot once installed
then go back to Windows updates and install the others.
My System SpecsSystem Spec
16 May 2013   #15

Windows 7 Professional 32-bit

OK - done, and some updates installed, but the remaining updates fail with an 8024200D error. CheckSUR still reports no errors. Logs attached ...


Attached Files
File Type: zip (1.83 MB, 2 views)
My System SpecsSystem Spec
18 May 2013   #16

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)

The ones that fail with the 8024200D error can usually be installed simply by downloading the standalone patch and installing from the download.
I'd guess that KB2742599 is one of these?
My System SpecsSystem Spec
19 May 2013   #17

Windows 7 Professional 32-bit

Installing the update manually worked. Since then there have been a few more automatic updates, and they all worked too. So - fingers crossed - I think we are cured!

Thank you so much for your help - very much appreciated! Now my only question would be, how this happened in the first place and what does everyone else do to fix it?

My System SpecsSystem Spec
19 May 2013   #18

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)

The common cause of this type of error is a forced shutdown of the machine while it's updating - either because of power outage or impatience

Glad everything seems OK now - good luck with it!
My System SpecsSystem Spec

 Persistent Windows Update errors 800B0100 and 8007065E - CheckSUR

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