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Windows 7: Persistent Windows Update errors 800B0100 and 8007065E - CheckSUR


14 May 2013   #1

Windows 7 Professional 32-bit
 
 
Persistent Windows Update errors 800B0100 and 8007065E - CheckSUR

Hi,
Starting recently I get persistent Windows Update errors (800B0100 and 8007065E) after each update (Windows 7 Pro, 32-bit). From reading previous posts and looking at the CheckSUR log, I believe the cause is missing and/or corrupted manifest/catalog files.

I have attached CheckSUR's log in the hope someone can help. As you can see, many of the files required for repair are reported as missing, and I do not have any other 32-bit Windows 7 machines around to retrieve them from and copy them back manually.

If anyone has any suggestions for how to replace these files, it would be greatly appreciated? Thanks!

-Adrian




Attached Files
File Type: log CheckSUR.log (31.2 KB, 1 views)
My System SpecsSystem Spec
.

15 May 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

We really need the CBS.log as well - please follow the Windows Update Posting Instructions and post all the requested data.

Here's the summary of your problems according to your CheckSUR log

Code:
Unavailable repair files:
 winsxs\manifests\msil_system_b77a5c561934e089_6.1.7601.17966_none_aef0fb4c1897386e.manifest
 winsxs\manifests\msil_system.directoryservices_b03f5f7f11d50a3a_6.1.7601.17966_none_2aff7445ee11ac8b.manifest
 winsxs\manifests\x86_4dd4cbdf1a780ab7c8b34e06e85c63d4_31bf3856ad364e35_8.0.7601.22272_none_bfe9c438efb6a8bd.manifest
 winsxs\manifests\msil_system.drawing.resources_b03f5f7f11d50a3a_6.1.7601.17966_en-us_bd82a55ef3ca6a25.manifest
 winsxs\manifests\msil_system.windows.forms_b77a5c561934e089_6.1.7601.17966_none_054d082500298a66.manifest
 winsxs\manifests\msil_system.directoryser..protocols.resources_b03f5f7f11d50a3a_6.1.7601.22126_en-us_c4c059e96bb0e641.manifest
 winsxs\manifests\msil_system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.17966_none_837b7fa210fd83d6.manifest
 winsxs\manifests\x86_dbfa863764c24abcb7df80cd3c4e9752_31bf3856ad364e35_8.0.7601.22272_none_d67413697f9800a0.manifest
 winsxs\manifests\msil_system.design.resources_b03f5f7f11d50a3a_6.1.7601.17966_en-us_15c4ebe4bb4d6503.manifest
 winsxs\manifests\msil_system.drawing.resources_b03f5f7f11d50a3a_6.1.7601.22126_en-us_a6b100a10d755f1d.manifest
 winsxs\manifests\x86_6a82342f04c8b4523c8b48d300eccc77_31bf3856ad364e35_8.0.7601.18106_none_97c88b1d0d56a13e.manifest
 winsxs\manifests\msil_system.windows.forms_b77a5c561934e089_6.1.7601.22126_none_ee7b636719d47f5e.manifest
 winsxs\manifests\x86_1744800d3cdf16eb68914b849bd982e5_31bf3856ad364e35_8.0.7601.22272_none_674fdfbf2c7cbb04.manifest
 winsxs\manifests\msil_system.directoryservices.resources_b03f5f7f11d50a3a_6.1.7601.17966_en-us_0dbb286c9035e5e2.manifest
 winsxs\manifests\x86_d1a98589f0861b61e852bca007d96e76_31bf3856ad364e35_8.0.7601.22272_none_1e8769deeee42319.manifest
 winsxs\manifests\msil_system.directoryservices_b03f5f7f11d50a3a_6.1.7601.22126_none_142dcf8807bca183.manifest
 winsxs\manifests\msil_system.design_b03f5f7f11d50a3a_6.1.7601.17966_none_89ab3041bfbe7442.manifest
 winsxs\manifests\msil_system.directoryservices.protocols_b03f5f7f11d50a3a_6.1.7601.22126_none_6ca9dae42aa878ce.manifest
 winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.17966_en-us_54478083274d7e61.manifest
 winsxs\manifests\msil_system.design.resources_b03f5f7f11d50a3a_6.1.7601.22126_en-us_fef34726d4f859fb.manifest
 winsxs\manifests\x86_netfx-mscorjit_dll_b03f5f7f11d50a3a_6.1.7601.22126_none_7cec344c07796fb4.manifest
 winsxs\manifests\msil_system.windows.forms.resources_b77a5c561934e089_6.1.7601.17966_en-us_b753ed75afa97007.manifest
 winsxs\manifests\msil_system.drawing_b03f5f7f11d50a3a_6.1.7601.17966_none_63f45ffcad739b6e.manifest
 winsxs\manifests\x86_d4c0f93defde4c3fc9c34ecf2c9278e1_31bf3856ad364e35_8.0.7601.18106_none_d28bc3f4ea89956d.manifest
 winsxs\manifests\x86_39212bea94c9b3b94e61ab9562070cf8_31bf3856ad364e35_8.0.7601.22272_none_6da55195d3fee11b.manifest
 winsxs\manifests\x86_netfx-peverify_dll_b03f5f7f11d50a3a_6.1.7601.17966_none_70f7a7d106760681.manifest
 winsxs\manifests\x86_4331cf3fa1e70988487cf48684ed90bf_31bf3856ad364e35_8.0.7601.22272_none_54df1f70d962b156.manifest
 winsxs\manifests\x86_00412a01f21c678edf9dad854e8cf8d2_31bf3856ad364e35_8.0.7601.22272_none_91d1534f0cd9412c.manifest
 winsxs\manifests\x86_a8f49624bf43eba1ff7812b88586cae4_31bf3856ad364e35_8.0.7601.18106_none_dd58a9b034abc291.manifest
 winsxs\manifests\x86_2eb98caa1ead4e8b63c52d322348d9dd_31bf3856ad364e35_8.0.7601.18106_none_17c6730d3db24e94.manifest
 winsxs\manifests\x86_294deaa6db815ac5c4dc9f945b2ecd9f_31bf3856ad364e35_8.0.7601.18106_none_e3f7f8da04bece3c.manifest
 winsxs\manifests\msil_system.design_b03f5f7f11d50a3a_6.1.7601.22126_none_72d98b83d969693a.manifest
 winsxs\manifests\msil_system.security.resources_b03f5f7f11d50a3a_6.1.7601.22126_en-us_3d75dbc540f87359.manifest
 winsxs\manifests\x86_047cb7d311cb848f642d92a89e3482a0_31bf3856ad364e35_8.0.7601.18106_none_b3be0b643f7822d0.manifest
 winsxs\manifests\msil_system.resources_b77a5c561934e089_6.1.7601.22126_en-us_508ba5e0b0e37ff9.manifest
 winsxs\manifests\x86_netfx-mscorjit_dll_b03f5f7f11d50a3a_6.1.7601.17966_none_93bdd909edce7abc.manifest
 winsxs\manifests\x86_7788b3102384df3b79375985d12c33bc_31bf3856ad364e35_8.0.7601.18106_none_2e0183321a9aa11f.manifest
 winsxs\manifests\msil_system_b77a5c561934e089_6.1.7601.22126_none_981f568e32422d66.manifest
 winsxs\manifests\x86_bb177cb5d6563ab5a2156bf3b6e0a6d7_31bf3856ad364e35_8.0.7601.18106_none_e0782dc3fe803109.manifest
 winsxs\manifests\x86_a25a848eb86c68f649a0fc244ae5725b_31bf3856ad364e35_8.0.7601.18106_none_5fae5b69f5ee02a6.manifest
 winsxs\manifests\x86_842ead3ea7bef90ba6c7b4944d871a57_31bf3856ad364e35_8.0.7601.18106_none_81303475552a1f5e.manifest
 winsxs\manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.17966_none_70683dd88ae037ac.manifest
 winsxs\manifests\x86_67754d00e37f493c63ebd6b97bfe54ca_31bf3856ad364e35_8.0.7601.22272_none_15b6078367f6b945.manifest
 winsxs\manifests\x86_netfx-peverify_dll_b03f5f7f11d50a3a_6.1.7601.22126_none_5a2603132020fb79.manifest
 winsxs\manifests\x86_b9fa207dc5b9b0930fb0ea825594123c_31bf3856ad364e35_8.0.7601.22272_none_96a46a882c6d568a.manifest
 winsxs\manifests\x86_12fd31085c5648f04ac068a5cbbda416_31bf3856ad364e35_8.0.7601.18106_none_38f9a61b48b22536.manifest
 winsxs\manifests\x86_32fcb1d95eebf2cdef2c3e743c1b40f5_31bf3856ad364e35_8.0.7601.22272_none_a6d3603f2e68b241.manifest
 winsxs\manifests\msil_system.drawing_b03f5f7f11d50a3a_6.1.7601.22126_none_4d22bb3ec71e9066.manifest
 winsxs\manifests\msil_system.directoryservices.resources_b03f5f7f11d50a3a_6.1.7601.22126_en-us_f6e983aea9e0dada.manifest
 winsxs\manifests\msil_system.resources_b77a5c561934e089_6.1.7601.17966_en-us_675d4a9e97388b01.manifest
 winsxs\manifests\x86_d285b8494047d5a35504013f8192d6a4_31bf3856ad364e35_8.0.7601.22272_none_7d46963f5bf65ee9.manifest
 winsxs\manifests\x86_06276bc7cc90ac52b9830f54dbd7c20c_31bf3856ad364e35_8.0.7601.22272_none_b5d9ae80233f4dc3.manifest
 winsxs\manifests\x86_70e4c2f5760aca5ce2961f256336465b_31bf3856ad364e35_8.0.7601.18106_none_6c93b75f8ebb385c.manifest
 winsxs\manifests\msil_system.directoryser..protocols.resources_b03f5f7f11d50a3a_6.1.7601.17966_en-us_db91fea75205f149.manifest
 winsxs\manifests\msil_system.security_b03f5f7f11d50a3a_6.1.7601.22126_none_5996991aa48b2ca4.manifest
 winsxs\manifests\msil_system.windows.forms.resources_b77a5c561934e089_6.1.7601.22126_en-us_a08248b7c95464ff.manifest
 winsxs\manifests\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7601.18106_none_1eb756c0770d5f30.manifest
 winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7601.18106_none_d1b17b1eac04389d.manifest
 winsxs\manifests\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.22272_none_304b620e10bdc66b.manifest
 winsxs\manifests\x86_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7601.18106_none_8170cfe283595693.manifest
 winsxs\manifests\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7601.18106_none_587370131510ab71.manifest
 winsxs\manifests\x86_microsoft-windows-ieframe_31bf3856ad364e35_8.0.7601.22272_none_81aabc119cb35498.manifest
 winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_8.0.7601.22272_none_d1eb674dc55e36a2.manifest
 winsxs\manifests\x86_microsoft-windows-ie-htmlediting_31bf3856ad364e35_8.0.7601.22272_none_653138d931f91043.manifest
 winsxs\manifests\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7601.18106_none_64720d9c61be7d8d.manifest
 winsxs\manifests\x86_microsoft-windows-ie-vgx_31bf3856ad364e35_8.0.7601.22272_none_0a3f60dcd74f42d1.manifest
 winsxs\manifests\x86_microsoft-windows-ie-vgx_31bf3856ad364e35_8.0.7601.18106_none_0a0574adbdf544cc.manifest
 winsxs\manifests\x86_microsoft-windows-ie-jscriptdebugui_31bf3856ad364e35_8.0.7601.18106_none_d73ab220a2df8a19.manifest
 winsxs\manifests\x86_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7601.22272_none_7ceed9be290aafed.manifest
 winsxs\manifests\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7601.22272_none_ad3733d13924e7b4.manifest
 winsxs\manifests\x86_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_8.0.7601.22272_none_64abf9cb7b187b92.manifest
 winsxs\manifests\x86_microsoft-windows-ie-jscriptdebugui_31bf3856ad364e35_8.0.7601.22272_none_d7749e4fbc39881e.manifest
 winsxs\manifests\x86_microsoft-windows-ie-devtools_31bf3856ad364e35_8.0.7601.22272_none_58ad5c422e6aa976.manifest
 winsxs\manifests\x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_8.0.7601.22272_none_0d3320b84c5eabdf.manifest
 winsxs\manifests\x86_microsoft-windows-ie-winsockautodialstub_31bf3856ad364e35_8.0.7601.18106_none_0cf934893304adda.manifest
 winsxs\manifests\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7601.18106_none_acfd47a21fcae9af.manifest
 winsxs\manifests\x86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7601.18106_none_301175def763c866.manifest
 winsxs\manifests\x86_microsoft-windows-ie-feeds-platform_31bf3856ad364e35_8.0.7601.18106_none_7cb4ed8f0fb0b1e8.manifest
 winsxs\manifests\x86_microsoft-windows-i..tocolimplementation_31bf3856ad364e35_8.0.7601.22272_none_1ef142ef90675d35.manifest
 winsxs\manifests\x86_microsoft-windows-ie-htmlediting_31bf3856ad364e35_8.0.7601.18106_none_64f74caa189f123e.manifest
 servicing\packages\Package_1_for_KB2742599~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2742599~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2742599~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2742599~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_3_for_KB2817183~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_4_for_KB2817183~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_for_KB2817183_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_for_KB2817183~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2742599~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2742599~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2742599~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2742599_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2742599~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2742599~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_3_for_KB2817183~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_4_for_KB2817183~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_for_KB2817183_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_for_KB2817183~31bf3856ad364e35~x86~~6.1.1.1.cat
I'll work on a fix protocol for these, and post it a little later.
My System SpecsSystem Spec
15 May 2013   #3

Windows 7 Professional 32-bit
 
 

Thank you very much for your help - much appreciated.

Attached is my CBS.ZIP as per the instructions.

-Adrian
My System SpecsSystem Spec
.


15 May 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I see no attachment??
My System SpecsSystem Spec
15 May 2013   #5

Windows 7 Professional 32-bit
 
 

Strange - let me try again!

-Adrian


Attached Files
File Type: zip CBS.zip (11.0 KB, 3 views)
My System SpecsSystem Spec
15 May 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That worked
Unfortunately, it doesn't include the CBSpersist files, which presumably have the SFC log in them, since the CBS.log file contains only the data since 10:53 this morning. Please zip and upload at least the latest two CBSpersist files so I can take a look.
My System SpecsSystem Spec
15 May 2013   #7

Windows 7 Professional 32-bit
 
 

Hi Noel,
Sorry I am causing you so much hassle! I've re-run Windows Update which has regenerated the CBS.log file, and also re-run CheckSUR. I've attached a ZIP with all the files in \Windows\Logs\CBS - hopefully this has all you need. They're a little different to before, since a new set of updates have just been made available.

Let me know if there is anything else you need.

-Adrian
My System SpecsSystem Spec
15 May 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

No problem - I'm about 1/2 way through sourcing all the necessary files (and going word-blind as a result ), so we'll get there in the end.
It may take a couple of attempts to catch all the errors, but we will get there
My System SpecsSystem Spec
15 May 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

I've uploaded a file - adcaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder adcaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
My System SpecsSystem Spec
15 May 2013   #10

Windows 7 Professional 32-bit
 
 

Thank you so much for your help - looks like we're getting there! There are still some unavailable repair files that CheckSUR reports, but the list is much smaller - see the attachments.

-Adrian


Attached Files
File Type: log CheckSUR.log (36.7 KB, 1 views)
File Type: log CheckSUR.persist.log (99.2 KB, 1 views)
My System SpecsSystem Spec
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 Persistent Windows Update errors 800B0100 and 8007065E - CheckSUR




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