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Windows 7: Windows updates repeating & IE10 update failing (9C59)

15 May 2013   #1
lrj

Windows 7 ultimate 64bit
 
 
Windows updates repeating & IE10 update failing (9C59)

Hi

After your great help with my last problem i'm back with another (the price of success!)

Windows 7 ultimate - some updates are installing OK, some are being repeated after a successful installation & the IE10 update repeatedly fails with error code 9C59.

I've tried MS Fixit. I've done a repair install of Win7 ultimate, which improved things a little (before that,updates KB2667402 & KB982018 would continually fail).

CBS.zip & windowsupdate.log are attached.

Here's some background which may be relevant:
I started with Win 7 pro, which turned out to be non-genuine (ebay!). Windows updates stopped working because it was non-genuine. Microsoft supplied a new copy of Win7 ultimate, which I installed via a custom installation. I didn't do a clean install because I used a 3rd party product call PCmover to include all applications & settings in the upgrade to Win7 ultimate. All has been OK with Win7 ultimate except the updates.

THanks


My System SpecsSystem Spec
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15 May 2013   #2
lrj

Windows 7 ultimate 64bit
 
 

PS.
I don't know if this would help:
"How do I reset Windows Update components?"
How do I reset Windows Update components?

I was going to try that but thought I'd ask here first.... taa
My System SpecsSystem Spec
15 May 2013   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The only relevant thing I can see is that some updates are being blocked by server regulation - it seems that some of the MS servers are having problems coping with the demand, and so throttling the download of updates, which is causing a timeout error.

I'd actually avoid installing IE10 for a week or so to allow the servers time to recover - do NOT try to force the install.
My System SpecsSystem Spec
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16 May 2013   #4
lrj

Windows 7 ultimate 64bit
 
 

Thanks for looking Noel. I might turn off updates for a few days, and leave the IE10 update for a few weeks.

There are about 6 .NET updates that are still repeating despite apparently installing succesfully.
My System SpecsSystem Spec
16 May 2013   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

What are the KB numbers for the .NET updates?
The usual best solution is to uninstall .NET 4 using Aaron Stebner's cleanup tool, and then install either .NET 4 again, or install .NET 4.5

.NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs
My System SpecsSystem Spec
16 May 2013   #6
lrj

Windows 7 ultimate 64bit
 
 

The .NET 4 updates that are repeating are:
KB2742595
KB2737019
KB2789642
KB2729449
KB2604121
KB2804576
KB2656351

I'll look at Aaron Stebner's cleanup tool. Do I need to do a normal uninstall via windows control panel before using the cleanup tool?

THanks
My System SpecsSystem Spec
16 May 2013   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by lrj View Post
The .NET 4 updates that are repeating are:
KB2742595
KB2737019
KB2789642
KB2729449
KB2604121
KB2804576
KB2656351

I'll look at Aaron Stebner's cleanup tool. Do I need to do a normal uninstall via windows control panel before using the cleanup tool?

THanks
No - Aaron's tool will clear the lot without bothering to go through the uninstallers
Simply run the tool as suggested, and then reinstall either .NET 4 or .NET 4.5 (which is effectively an upgrade on 4.0)
My System SpecsSystem Spec
17 May 2013   #8
lrj

Windows 7 ultimate 64bit
 
 

Thanks Noel. I'll try it on Monday.
My System SpecsSystem Spec
03 Jun 2013   #9
lrj

Windows 7 ultimate 64bit
 
 

An update - I used Aaron Stebner's cleanup tool to remove .NET4, installed .NET 4.5 and all is well with the updates.
Great! Thanks!
The IE10 update still fails though - I suspect this may be due to a corrupted/interrupted download, from what you said earlier Noel & also since a download of this update restarted part way through the file. I'll leave the IE10 update for now...
My System SpecsSystem Spec
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 Windows updates repeating & IE10 update failing (9C59)




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