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Windows 7: Problems on my update


17 May 2013   #1

Windows 7 Ultimate x86
 
 
Problems on my update

hi, i cannot update my windows and i dont know what to do and now i dont know if my windows 7 is genuine or not?
thanks

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
Windows Product ID: 00426-OEM-8992662-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {8D916642-2232-42B8-BA8A-815A38A4B5DD}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.130318-1532
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\sppobjs.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppwinob.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\slui.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcomapi.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\sppsvc.exe[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16400], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8D916642-2232-42B8-BA8A-815A38A4B5DD}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1597132928-402493675-150750838</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A200</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.40</Version><SMBIOSVersion major="2" minor="4"/><Date>20070621000000.000000+000</Date></BIOS><HWID>9AB83607018400FA</HWID><UserLCID>0816</UserLCID><SystemLCID>0816</SystemLCID><TimeZone>Hora padrão de GMT(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Versão do serviço de licenciamento de software: 6.1.7600.16385

Nome: Windows(R) 7, Ultimate edition
Descrição: Windows Operating System - Windows(R) 7, OEM_SLP channel
ID da Activação: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
ID da Aplicação: 55c92734-d682-4d71-983e-d6ec3f16059f
PID Expandido: 00426-00178-926-600006-02-2070-7600.0000-1232013
ID da Instalação: 006032193001639172195116024446443344677316433065382135
URL de Certificado do Processador: http://go.microsoft.com/fwlink/?LinkID=88338
URL de Certificado do Computador: http://go.microsoft.com/fwlink/?LinkID=88339
URL da Licença de Utilização: http://go.microsoft.com/fwlink/?LinkID=88341
URL de Certificado da Chave do Produto: http://go.microsoft.com/fwlink/?LinkID=88340
Chave de Produto Parcial: HYRR2
Estado da Licença: Licenciado
Contagem de rearmamentos restantes do Windows: 3
Hora fidedigna: 17-05-2013 12:42:44

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: OgAAAAIAAwABAAEAAgACAAAAAwABAAEAJJQS6BU/vnlGgyhLcsfuGkTPdvbe1hrs5kkxgsZLorsqhQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            INTEL         CRESTLNE
  FACP            TOSCPL        CRESTLNE
  HPET            INTEL         CRESTLNE
  BOOT            PTLTD         $SBFTBL$
  MCFG            INTEL         CRESTLNE
  TCPA            Intel         CRESTLNE
  TMOR            PTLTD                 
  SLIC            _ASUS_        Notebook
  OSFR            TOSHIB        A+2nd ID
  APIC            INTEL         CRESTLNE
  SSDT            SataRe        SataAhci
  SSDT            SataRe        SataAhci
  SSDT            SataRe        SataAhci
  SSDT            SataRe        SataAhci


My System SpecsSystem Spec
.

17 May 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64 Ubuntu 12.04 LTS Tri-Boot
 
 

Code:
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name	OEMID Value	OEMTableID Value
APIC	 INTEL CRESTLNE
FACP	 TOSCPL	 CRESTLNE
HPET	 INTEL CRESTLNE
BOOT	 PTLTD $SBFTBL$
MCFG	 INTEL CRESTLNE
TCPA	 Intel CRESTLNE
TMOR	 PTLTD 
SLIC	 _ASUS_	 Notebook
OSFR	 TOSHIB	 A+2nd ID
APIC	 INTEL CRESTLNE
SSDT	 SataRe	 SataAhci
SSDT	 SataRe	 SataAhci
SSDT	 SataRe	 SataAhci
SSDT	 SataRe	 SataAhci
Code:
</PKey><PID>00426-OEM-8992662-00006</PID>
<PIDType>2</PIDType><SID>S-1-5-21-1597132928-402493675-150750838</SID>
<SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A200</Model>
</SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>V1.40</Version>
<SMBIOSVersion major="2" minor="4"/><Date>20070621000000.000000+000</Date>
I'm afraid your installation is very clearly not genuine. My recommendation is to purchase a genuine Windows 7, then format your hard disk when you perform a clean install - this will solve many of your issues.
My System SpecsSystem Spec
Reply

 Problems on my update




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