Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Failed Cumulative Security Update IE9 Win7 Pro SP1 x64; Error 80073712


21 May 2013   #1

Windows 7 Pro 64 bit
 
 
Failed Cumulative Security Update IE9 Win7 Pro SP1 x64; Error 80073712

I've been dealing with this for some time and have been using another browser in the meantime. I also tried to install IE10 with the same problem. Also tried to uninstall IE9 but could not even do it manually. The IE9 security update failures began with KB2817183 and have continued through KB2829530 released on 5/14/2013. Other Windows updates that come up appear to work OK. I have run the sfc /scannow tool and the system update readiness tool and find a list of 4 unavailable repair files in the CheckSUR file. Ultimately I want to update to IE10 but am guessing that I will need to fix these files before that can happen. I have pasted the CheckSur file here for convenience but also have attached a zip file of all the CBS log files. Any help or suggestions will be greatly appreciated. Thanks!


=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-05-21 13:23

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16464_none_bc19a9c95f45aeb7.manifest amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16464_none_bc19a9c95f45aeb7
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_ed4dd2b63106da979bd7a55073b9446f_31bf3856ad364e35_9.4.8112.20554_none_91f6020 ae3c87bea.manifest amd64_ed4dd2b63106da979bd7a55073b9446f_31bf3856ad364e35_9.4.8112.20554_none_91f6020ae3c87bea
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_a916d610007fdaccd9017972d1d6bfe3_31bf3856ad364e35_9.4.8112.16448_none_f4cb861 3d0957f15.manifest amd64_a916d610007fdaccd9017972d1d6bfe3_31bf3856ad364e35_9.4.8112.16448_none_f4cb8613d0957f15
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_9121d2949b41d615a1e10be8504cffdf_31bf3856ad364e35_9.4.8112.20554_none_1e1232e 06736defb.manifest amd64_9121d2949b41d615a1e10be8504cffdf_31bf3856ad364e35_9.4.8112.20554_none_1e1232e06736defb

Summary:
Seconds executed: 679
Found 4 errors
CSI Manifest Failed Catalog Check Total count: 4

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16464_none_bc19a9c95f45aeb7.manifest
winsxs\manifests\amd64_ed4dd2b63106da979bd7a55073b9446f_31bf3856ad364e35_9.4.8112.20554_none_91f6020 ae3c87bea.manifest
winsxs\manifests\amd64_a916d610007fdaccd9017972d1d6bfe3_31bf3856ad364e35_9.4.8112.16448_none_f4cb861 3d0957f15.manifest
winsxs\manifests\amd64_9121d2949b41d615a1e10be8504cffdf_31bf3856ad364e35_9.4.8112.20554_none_1e1232e 06736defb.manifest


My System SpecsSystem Spec
.

22 May 2013   #2

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello jacriverlea and welcome to the forums

Windows Update Package Replacement


Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

  1. Please download the attached file, Packs.zip and save this to your Desktop.
  2. Right-click on the file and select Extract All...
  3. Tick the box labelled Show extracted files when complete then click Extract
  4. A window will open showing two folders, Manifests and Packages
  5. Open the Manifests folder and copy the files into the following folder (if there are any files)


    C:\Windows\Temp\CheckSur\Winsxs\Manifests



  6. Open the Packages folder and copy the files into the following folder (if there are any files)


    C:\Windows\Temp\CheckSur\Servicing\Packages



  7. Run the System Update Readiness Tool (SURT) again
  8. When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:


    C:\Windows\Logs\CBS\CheckSUR.persist.log


Tom


Attached Files
File Type: zip Packs.zip (3.9 KB, 22 views)
My System SpecsSystem Spec
22 May 2013   #3

Windows 7 Pro 64 bit
 
 

Thanks very much for the quick and professional fix. It worked perfectly and I was able to finally update IE9 without any errors. Here is the part of the log showing that the manifest files that you sent me have been fixed. Again, thanks very much!

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-05-22 13:32

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16464_none_bc19a9c95f45aeb7.manifest amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16464_none_bc19a9c95f45aeb7
(fix) CSI Manifest Failed Catalog Check CSI File Replaced File: amd64_microsoft-windows-ie-runtimeutilities_31bf3856ad364e35_9.4.8112.16464_none_bc19a9c95f45aeb7.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_ed4dd2b63106da979bd7a55073b9446f_31bf3856ad364e35_9.4.8112.20554_none_91f6020 ae3c87bea.manifest amd64_ed4dd2b63106da979bd7a55073b9446f_31bf3856ad364e35_9.4.8112.20554_none_91f6020ae3c87bea
(fix) CSI Manifest Failed Catalog Check CSI File Replaced File: amd64_ed4dd2b63106da979bd7a55073b9446f_31bf3856ad364e35_9.4.8112.20554_none_91f6020ae3c87bea.manifes t From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_a916d610007fdaccd9017972d1d6bfe3_31bf3856ad364e35_9.4.8112.16448_none_f4cb861 3d0957f15.manifest amd64_a916d610007fdaccd9017972d1d6bfe3_31bf3856ad364e35_9.4.8112.16448_none_f4cb8613d0957f15
(fix) CSI Manifest Failed Catalog Check CSI File Replaced File: amd64_a916d610007fdaccd9017972d1d6bfe3_31bf3856ad364e35_9.4.8112.16448_none_f4cb8613d0957f15.manifes t From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\amd64_9121d2949b41d615a1e10be8504cffdf_31bf3856ad364e35_9.4.8112.20554_none_1e1232e 06736defb.manifest amd64_9121d2949b41d615a1e10be8504cffdf_31bf3856ad364e35_9.4.8112.20554_none_1e1232e06736defb
(fix) CSI Manifest Failed Catalog Check CSI File Replaced File: amd64_9121d2949b41d615a1e10be8504cffdf_31bf3856ad364e35_9.4.8112.20554_none_1e1232e06736defb.manifes t From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
My System SpecsSystem Spec
.


22 May 2013   #4

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello jacriverlea,

You're most welcome, happy to help!


Tom
My System SpecsSystem Spec
Reply

 Failed Cumulative Security Update IE9 Win7 Pro SP1 x64; Error 80073712




Thread Tools



Similar help and support threads for2: Failed Cumulative Security Update IE9 Win7 Pro SP1 x64; Error 80073712
Thread Forum
Solved Update error 80073712, SFC not working, cannot update Win7 Windows Updates & Activation
Win7 64 Update failed Error 9C48 Windows Updates & Activation
Windows Update Self-update Fail Error 80073712 Windows Updates & Activation
Win7 Ultimate Update Failed to Win7 Sp1 Error Code 80073701 Windows Updates & Activation
Windows 7 SP1 install failed ~ error 80073712 Windows Updates & Activation
ERROR 80070057 For Cumulative Security Update for Internet Explorer 8 Windows Updates & Activation
IE Cumulative Security Update Now Available News

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 11:51 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33