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Windows 7: Update error code 80073712

28 May 2013   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Eclectic View Post
Quote:
It looks your windows is not genuine anymore(?) Is it still activated? check system properties
No, it's not.
Should I activate it before reboot?
yes please try to. I think is in some kind of sysprep phase. Not sure though.
Look in Windows 7 Installation - Transfer to a New Computer but don't do it! Some screens form tutorial appear after reboot?


My System SpecsSystem Spec
.
28 May 2013   #12
Eclectic

Windows Server 2008 Enterprise R2 SP1
 
 

Probably its a bit more complicated: the system is genuine but unable to recognize it.
Nontheless activation may help.
My System SpecsSystem Spec
28 May 2013   #13
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Due to corruption all the things you mentioned can happen.
Look in eventviewer for errors. Look in windows update history (any failed updates)?
My System SpecsSystem Spec
.

28 May 2013   #14
Eclectic

Windows Server 2008 Enterprise R2 SP1
 
 

I have activated it but the system shows:
"Windows activation —
Status Not Available
Product ID: Not Available" as at the screenshot I sent earlier.

Attached are the files corresponding to Server Manager failure. Other things you asked for are on their way.
My System SpecsSystem Spec
28 May 2013   #15
Eclectic

Windows Server 2008 Enterprise R2 SP1
 
 

Quote:
Look in eventviewer for errors. Look in windows update history (any failed updates)?
Well, there is no hardware errors but there are some errors of my antivirus Kaspersky. Attached is the screen.

Also there's some errors in Application events (attached both screen and export)

May be I should try to uninstall Kaspersky before I try to reboot?
My System SpecsSystem Spec
28 May 2013   #16
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Any recent modified files in C:\Windows\Panther?
Look in eventlog "setup log" Event Logs
My System SpecsSystem Spec
28 May 2013   #17
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Eclectic View Post
Quote:
Look in eventviewer for errors. Look in windows update history (any failed updates)?
Well, there is no hardware errors but there are some errors of my antivirus Kaspersky. Attached is the screen.

Also there's some errors in Application events (attached both screen and export)

May be I should try to uninstall Kaspersky before I try to reboot?
Much corruption. Even in microsoft windows search database
The content index catalog is corrupt. (HRESULT : 0xc0041801) (0xc0041801)
My System SpecsSystem Spec
28 May 2013   #18
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

You have an western digital or seagate disk?
My System SpecsSystem Spec
28 May 2013   #19
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by Eclectic View Post
Quote:
Look in eventviewer for errors. Look in windows update history (any failed updates)?
Well, there is no hardware errors but there are some errors of my antivirus Kaspersky. Attached is the screen.

Also there's some errors in Application events (attached both screen and export)

May be I should try to uninstall Kaspersky before I try to reboot?
I don't think kaspersky is the problem. But I don't if you uninstall it (if possible at all)
My System SpecsSystem Spec
28 May 2013   #20
Eclectic

Windows Server 2008 Enterprise R2 SP1
 
 

Quote:
Any recent modified files in C:\Windows\Panther?
Look in eventlog "setup log" Event Logs
Explicitly no. Attached is the event log
My System SpecsSystem Spec
Reply

 Update error code 80073712




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