Update error code 80073712

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  1. Posts : 33
    Windows Server 2008 Enterprise R2 SP1
       #1

    Update error code 80073712


    Hello!

    Sorry if its inappropriate for the forum but it seems that it should be. I'm experiencing the problem with Windows Server 2008 R2. The error code for update is 80073712 and my checkSUR logs are attached.

    It seems that the problem is exactly the case described at the end of the following thread
    Error 0x800b0100 when installing KB2727528 and/or KB2761217

    I guess a package for IE10 hyphenation and spelling is required. Where can I find it?
      My Computer


  2. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #2
      My Computer


  3. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #3

    Try this SFC /SCANNOW Command - System File Checker
    If any integrity errors... post sfcdetails.txt as described in option three
      My Computer


  4. Posts : 33
    Windows Server 2008 Enterprise R2 SP1
    Thread Starter
       #4

    Ooops! Not a good news


    Since my system tend to fail in launching during restart with BSOD 0x7b and I haven't found any hardware fault I thought that it should be an update error.

    Each time I restore the system from a backup it works perfectly then after tons of updates being installed suddenly Server Roles and Features becomes inaccessible with the error and Task Scheduler stops showing the list of existing tasks. When in this state I know that next reboot will end up with BSOD 0x7b just after the starting progress bar blinks for a moment.

    I found that there is a known issue with Win 2008 Server update database that becomes corrupted sometimes and needs to be recovered with the help of SUR.

    I've scanned the system with sfc /scannow and got "no integrity violations" message. Attached is the full log folder if it can be helpful.
    What else can I do?
      My Computer


  5. Posts : 33
    Windows Server 2008 Enterprise R2 SP1
    Thread Starter
       #5

    SFC details


    SFC details prepared due to option 3 is attached
      My Computer


  6. Posts : 33
    Windows Server 2008 Enterprise R2 SP1
    Thread Starter
       #6

    Windows Activation


    Just now, when I looked at the Server Roles there was an "error" instead of the list of roles and all of a sudden error message has appeared (screenshot attached):

    [Window Title]
    Windows Activation

    [Main Instruction]
    An unauthorized change was made to Windows.

    [Content]
    Windows has discovered a change that will result in limited Windows functionality. Use the link below to find out how to fix Windows.

    [Learn more online] [Close]
      My Computer


  7. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #7

    Eclectic said:
    Since my system tend to fail in launching during restart with BSOD 0x7b and I haven't found any hardware fault I thought that it should be an update error.

    Each time I restore the system from a backup it works perfectly then after tons of updates being installed suddenly Server Roles and Features becomes inaccessible with the error and Task Scheduler stops showing the list of existing tasks. When in this state I know that next reboot will end up with BSOD 0x7b just after the starting progress bar blinks for a moment.

    I found that there is a known issue with Win 2008 Server update database that becomes corrupted sometimes and needs to be recovered with the help of SUR.

    I've scanned the system with sfc /scannow and got "no integrity violations" message. Attached is the full log folder if it can be helpful.
    What else can I do?
    SUR and SFC/SCANNOW results are fine. This is what I found:
    NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT] in cbs.log

    Are you in some sysprep/generalize step (saw some things of it in log files)?

    I know that next reboot will end up with BSOD 0x7b just after the starting progress bar blinks for a moment.
    the normal starting progress bar, or from (automatic) ssytem recovery?
    Can't you boot now whatsoever?
    Can you perform a "system restore" to revert the changes? System Restore option two
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #8

    Eclectic said:
    Just now, when I looked at the Server Roles there was an "error" instead of the list of roles and all of a sudden error message has appeared (screenshot attached):

    [Window Title]
    Windows Activation

    [Main Instruction]
    An unauthorized change was made to Windows.

    [Content]
    Windows has discovered a change that will result in limited Windows functionality. Use the link below to find out how to fix Windows.

    [Learn more online] [Close]
    It looks your windows is not genuine anymore(?) Is it still activated? check system properties
      My Computer


  9. Posts : 33
    Windows Server 2008 Enterprise R2 SP1
    Thread Starter
       #9

    Are you in some sysprep/generalize step (saw some things of it in log files)?
    Not explicitly. It seems that system was not able to finish some of the updates procedures.

    the normal starting progress bar, or from (automatic) ssytem recovery?
    Yes the normal one.

    I'm going to reboot now but pretty sure it will show BSOD 0x7b. If so I'll try option 2 to restore the system.
      My Computer


  10. Posts : 33
    Windows Server 2008 Enterprise R2 SP1
    Thread Starter
       #10

    It looks your windows is not genuine anymore(?) Is it still activated? check system properties
    No, it's not.
    Should I activate it before reboot?
      My Computer


 
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