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Windows 7: IE9/IE10 Install Error 9C48 / CBS Catalog Corrupt

30 May 2013   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The manifest/Catalog file errors are normal for IE10 - which means that we only need to worry about the missing Payload file.

Please run a new SFC /SCANNOW and post the new CBS.log, and we'll see if anything else is adrift - we can fix them all in one sweep then


My System SpecsSystem Spec
.
30 May 2013   #12
Heffernan

Windows 7 Ultimate x64
 
 

SFC finished without error. CBS log attached.
Just running another CheckSUR...
My System SpecsSystem Spec
30 May 2013   #13
Heffernan

Windows 7 Ultimate x64
 
 

As expected. No change. CSI Payload File is still missing...
My System SpecsSystem Spec
.

31 May 2013   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK -


I've uploaded a file - hfnab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.

Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.

Pick the option to use a Command Prompt
At the prompt type
DIR C:\hfnab
hit the enter key - if you get a 'Not Found' error try
DIR D:\hfnab
or
DIR E:\hfnab


The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\hfnab <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.

Now run SFC /SCANNOW in an Elevated Command Prompt, and a CheckSUR scan
then reboot and upload the new CBS.log and CheckSUR.log files


My System SpecsSystem Spec
05 Jun 2013   #15
Heffernan

Windows 7 Ultimate x64
 
 

Unfortunately I had to give away the computer before I could finish your suggested operations. But since I was able to install IE 10 and Windows Update is working properly, we can mark this as closed. If the computer comes back to me somewhen in the future because of similar errors, we can continue where we stopped. Thank you very much for your helpful assistance!
My System SpecsSystem Spec
05 Jun 2013   #16
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I'll be removing the upload soon, so please download it before I do, in case you need it.
(it'll save me having to recreate it if/when you do!)
My System SpecsSystem Spec
Reply

 IE9/IE10 Install Error 9C48 / CBS Catalog Corrupt




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