Windows update error 9C48, Internet Explorer update.

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  1. Posts : 11
    Windows 7 Home Premium x64
       #1

    Windows update error 9C48, Internet Explorer update.


    Hello. It all started couple of days ago when I wansn't able to start my Skype, because at the login window Skype uses Internet Explorer I've been trying couple of days to do something. At first I was getting internet explorer 10 update error, but somehow, magically, that update installed, but now!!! now it says that there's Internet explorer 9 update error! Please help, guys, really frustrated that I can't use skype, I really need it for my work. ty.

    I've made logs with System Update Readiness Tool as suggested here Windows Update Posting Instructions, but when I try to attach it, it says
    CBS.zip:
    Your file of 10.84 MB bytes exceeds the forum's limit of 8.30 MB for this filetype.
    What should I do? I've tried to zip CBS and to rar it, but the size is still bigger than allowed. HELP!
      My Computer


  2. Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       #2

    I'm thinking my CSB file is bigger than it has to be because I've been running this System Update Readiness Tool couple of times in last few days, maybe I should delete something out of there?

    Update: I uploaded it here http://ge.tt/4ab6s9i/v/0, sorry if it's against the forum rulse, or something, will do as it must be done if this isn't appropriate. thx
      My Computer


  3. Posts : 9
    win 7 x64 utimate
       #3

    open you self the checksur.log in c:\windows\logs\cbs and you will see the problems that you have in your system cbs.log is clean of errors but checksur.log is full of errors in packages and manifest

    before make a new restore point
    then
    go to c:\windows\servicing\packages and delete this 4 files
    Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
    Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

    open windows update and press in see update history
    press in internet explorer 9 and uninstall
    reboot
    and try again to install IE9 and/or IE10 from windows update
      My Computer


  4. Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       #4

    ekimalder said:
    open you self the checksur.log in c:\windows\logs\cbs and you will see the problems that you have in your system cbs.log is clean of errors but checksur.log is full of errors in packages and manifest

    before make a new restore point
    then
    go to c:\windows\servicing\packages and delete this 4 files
    Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat
    Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.mum
    Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~10.2.9200.16437.cat

    open windows update and press in see update history
    press in internet explorer 9 and uninstall
    reboot
    and try again to install IE9 and/or IE10 from windows update
    Hello, thx for the help! I'm unable to see how can I uninstall IE9 in windows update, do you mean not windows update, but Installed programms in Windows Control panel? and there I can see Installed updates and uninstall some of them. I can only see IE10 there, no IE9. I uninstalled IE10 this way. Will try now, to install updates as you suggested. Fingers crossed
      My Computer


  5. Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       #5

    Ok, I've tried, but I'm getting the same error 9C48
      My Computer


  6. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #6

    DO NOT DELETE THOSE FILES - THERE IS NOTHING WRONG WITH THEM!
    The CheckSUR results are false-positives present in every install of IE10.
    (back later after I've had a look at the data


    ....You can remove the two oldest CBS Persist files - that should get you under the forum limit)
      My Computer


  7. Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       #7

    NoelDP said:
    DO NOT DELETE THOSE FILES - THERE IS NOTHING WRONG WITH THEM!
    The CheckSUR results are false-positives present in every install of IE10.
    (back later after I've had a look at the data


    ....You can remove the two oldest CBS Persist files - that should get you under the forum limit)
    Noel, thx. but I deleted those files already

    I deleted two oldest CBS Persist files, here's the zip.
      My Computer


  8. Posts : 9
    win 7 x64 utimate
       #8

    Ok, use restore point to before that you deleted these files, reboot ,then try this, Download Tweaking.com - Windows Repair 1.9.14
    in step 5 (start repair) disable all and enable repair windows update and repair internet explorer and start.
    When finish reboot and try again system update readiness tool and upload the checksur.log
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    Unfortunately you have over 500 errors in your registry
    While not impossible to cure, it's likely an indicator of more severe corruption.

    I can really only suggest a repair install as a solution.

    Repair Install
      My Computer


  10. Posts : 11
    Windows 7 Home Premium x64
    Thread Starter
       #10

    Noel, thx.
    sigh, I'm not able to fix windows because the windows on original disc I bought is older than I have installed now.
      My Computer


 
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