Windows updates repeating & IE10 update failing (9C59)


  1. lrj
    Posts : 11
    Windows 7 ultimate 64bit
       #1

    Windows updates repeating & IE10 update failing (9C59)


    Hi

    After your great help with my last problem i'm back with another (the price of success!)

    Windows 7 ultimate - some updates are installing OK, some are being repeated after a successful installation & the IE10 update repeatedly fails with error code 9C59.

    I've tried MS Fixit. I've done a repair install of Win7 ultimate, which improved things a little (before that,updates KB2667402 & KB982018 would continually fail).

    CBS.zip & windowsupdate.log are attached.

    Here's some background which may be relevant:
    I started with Win 7 pro, which turned out to be non-genuine (ebay!). Windows updates stopped working because it was non-genuine. Microsoft supplied a new copy of Win7 ultimate, which I installed via a custom installation. I didn't do a clean install because I used a 3rd party product call PCmover to include all applications & settings in the upgrade to Win7 ultimate. All has been OK with Win7 ultimate except the updates.

    THanks
      My Computer


  2. lrj
    Posts : 11
    Windows 7 ultimate 64bit
    Thread Starter
       #2

    PS.
    I don't know if this would help:
    "How do I reset Windows Update components?"
    How do I reset Windows Update components?

    I was going to try that but thought I'd ask here first.... taa
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #3

    The only relevant thing I can see is that some updates are being blocked by server regulation - it seems that some of the MS servers are having problems coping with the demand, and so throttling the download of updates, which is causing a timeout error.

    I'd actually avoid installing IE10 for a week or so to allow the servers time to recover - do NOT try to force the install.
      My Computer


  4. lrj
    Posts : 11
    Windows 7 ultimate 64bit
    Thread Starter
       #4

    Thanks for looking Noel. I might turn off updates for a few days, and leave the IE10 update for a few weeks.

    There are about 6 .NET updates that are still repeating despite apparently installing succesfully.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    What are the KB numbers for the .NET updates?
    The usual best solution is to uninstall .NET 4 using Aaron Stebner's cleanup tool, and then install either .NET 4 again, or install .NET 4.5

    .NET Framework Cleanup Tool User's Guide - Aaron Stebner's WebLog - Site Home - MSDN Blogs
      My Computer


  6. lrj
    Posts : 11
    Windows 7 ultimate 64bit
    Thread Starter
       #6

    The .NET 4 updates that are repeating are:
    KB2742595
    KB2737019
    KB2789642
    KB2729449
    KB2604121
    KB2804576
    KB2656351

    I'll look at Aaron Stebner's cleanup tool. Do I need to do a normal uninstall via windows control panel before using the cleanup tool?

    THanks
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    lrj said:
    The .NET 4 updates that are repeating are:
    KB2742595
    KB2737019
    KB2789642
    KB2729449
    KB2604121
    KB2804576
    KB2656351

    I'll look at Aaron Stebner's cleanup tool. Do I need to do a normal uninstall via windows control panel before using the cleanup tool?

    THanks
    No - Aaron's tool will clear the lot without bothering to go through the uninstallers :)
    Simply run the tool as suggested, and then reinstall either .NET 4 or .NET 4.5 (which is effectively an upgrade on 4.0)
      My Computer


  8. lrj
    Posts : 11
    Windows 7 ultimate 64bit
    Thread Starter
       #8

    Thanks Noel. I'll try it on Monday.
      My Computer


  9. lrj
    Posts : 11
    Windows 7 ultimate 64bit
    Thread Starter
       #9

    An update - I used Aaron Stebner's cleanup tool to remove .NET4, installed .NET 4.5 and all is well with the updates.
    Great! Thanks!
    The IE10 update still fails though - I suspect this may be due to a corrupted/interrupted download, from what you said earlier Noel & also since a download of this update restarted part way through the file. I'll leave the IE10 update for now...
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:17.
Find Us