New
#1
Windows 7, Build 7601, This copy of windows is not genuine
Hello,
Problem with my daughter's Toshiba L750D laptop, about 9 months old,
purchased from major UK retailer.
Machine was not charging up properly, probably due to loose power plug,
and kept shutting down (or crashing). When subsequently booting up was required to run
startup repair a couple of times, which also prompted to restore to previous
checkpoint a couple of times. When machine eventually boots up reliably
it now gives "Windows 7, Build 7601, This copy of windows is not genuine"
problem.
Unfortunately the C of A sticker is a bit worn, and I can't read some
of the digits despite using a magnifying glass.
Any help would be appreciated.
MGA diag report follows...
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 50 Cached Online Validation Code: 0xc004c4a8 Windows Product Key: *****-*****-BFF84-6GFC2-BWX77 Windows Product Key Hash: EkRG02noirn1etiserf2jJnVqlM= Windows Product ID: 00359-OEM-8992687-00017 Windows Product ID Type: 2 Windows License Type: OEM SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {0B0E7CFE-8670-48F3-9698-14C161C1E437}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.130318-1533 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{0B0E7CFE-8670-48F3-9698-14C161C1E437}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BWX77</PKey><PID>00359-OEM-8992687-00017</PID><PIDType>2</PIDType><SID>S-1-5-21-1476929437-1711250901-2797268959</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>SATELLITE L750D</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>1.30</Version><SMBIOSVersion major="2" minor="7"/><Date>20110719000000.000000+000</Date></BIOS><HWID>5DE83407018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSQCI</OEMID><OEMTableID>TOSQCI00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Error: product key not found. Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0xC004C4A8 HealthStatus: 0x0000000000000000 Event Time Stamp: 6:6:2013 20:04 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEAonb85OTLVPlYoXRMqKdiPW6AnFZmMFBe OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC TOSQCI TOSQCI00 FACP TOSQCI TOSQCI00 HPET TOSQCI TOSQCI00 BOOT TOSQCI TOSQCI00 MCFG TOSQCI TOSQCI00 ASF! TOSQCI TOSQCI00 SLIC TOSQCI TOSQCI00 MSDM TOSQCI TOSQCI00 SSDT AMD POWERNOW SSDT AMD POWERNOW