Unable to update to IE 10

You have a couple of errors there in the CheckSUR log....

Code:

Checking Component Store
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_9.4.8112.20593_none_bc6b5c2286315b8d.manifest amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_9.4.8112.20593_none_bc6b5c2286315b8d 
(f) CSI Manifest All Zeros 0x00000000 winsxs\Manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_9.4.8112.16483_none_bbec8f436d0b9fd2.manifest amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_9.4.8112.16483_none_bbec8f436d0b9fd2

...and a couple more in the CBS.log.....

Code:

Line 9076: 2013-06-12 10:29:52, Info                  CSI    0000035c [SR] Repairing 6 components
 Line 9077: 2013-06-12 10:29:52, Info                  CSI    0000035d [SR] Beginning Verify and Repair transaction
 Line 9082: 2013-06-12 10:29:52, Info                  CSI    00000360 [SR] Cannot verify component files for Microsoft-Windows-IE-IEShims, Version = 9.4.8112.16483, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral, manifest is damaged (TRUE)
 Line 9085: 2013-06-12 10:29:52, Info                  CSI    00000362 [SR] Cannot repair member file [l:22{11}]"ieproxy.dll" of Microsoft-Windows-IE-IEProxy, Version = 9.4.8112.16483, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9088: 2013-06-12 10:29:52, Info                  CSI    00000364 [SR] Cannot repair member file [l:20{10}]"sqmapi.dll" of Microsoft-Windows-IE-RuntimeUtilities, Version = 9.4.8112.16483, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9091: 2013-06-12 10:29:52, Info                  CSI    00000366 [SR] Cannot repair member file [l:24{12}]"vbscript.dll" of Microsoft-Windows-Scripting-VBScript, Version = 9.4.8112.16483, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9094: 2013-06-12 10:29:52, Info                  CSI    00000368 [SR] Cannot repair member file [l:20{10}]"sqmapi.dll" of Microsoft-Windows-IE-RuntimeUtilities, Version = 9.4.8112.16483, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
 Line 9097: 2013-06-12 10:29:52, Info                  CSI    0000036a [SR] Cannot repair member file [l:22{11}]"ieproxy.dll" of Microsoft-Windows-IE-IEProxy, Version = 9.4.8112.16483, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch

I'll post a fox protocol later today.

Two fixes are required.....


I've uploaded a file - bicaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bicaa in the same place.
Open this folder - there should be one folder inside it (Manifests)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

Once that's done,


I've uploaded a file - bicab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the saved file and select Extract all...
Change the target to C:\ and click on Extract
Close all windows (it would be a good idea to print these instructions!)
Now reboot to the Repair Environment - as soon as the machine restarts, start tapping F8 - this should bring up the Advanced Boot Menu, at the top of which should be the option 'Repair my Computer'
Pick that
You'll have to log in with your username and password.
Pick the option to use a Command Prompt
At the prompt type
DIR C:\bicab
hit the enter key - if you get a 'Not Found' error try
DIR D:\bicab
or
DIR E:\bicab

The drive letter in use when you find the folder will need to be substituted (for<drive>) into the following command...

XCOPY <drive>:\bicab <drive>:\windows\winsxs /y /i /s /v /h

(e.g.XCOPY P:\wfire P:\windows\winsxs /y /i /s /v /h )

run the command (it should take almost no time)and when the prompt returns, type
EXIT
and hit the Enter key to exit Command Prompt - reboot to Normal Mode Windows.
Now run SFC /SCANNOW in an Elevated Command Prompt
then reboot and upload the new CBS.log file to your reply,

There's still an error present in SFC and the same one appears (twice, as normal) in the CheckSUR result.

It's too late to work on it tonight - I'll see what I can do tomorrow.

For the record - here's the affected files...

Code:

Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_9.4.8112.20593_none_bc6b5c2286315b8d.manifest
 winsxs\manifests\amd64_microsoft-windows-ie-ieshims_31bf3856ad364e35_9.4.8112.16483_none_bbec8f436d0b9fd2.manifest

I've uploaded a file - bvpab.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder bvpab in the same place.
Open this folder - there should be one folders inside it (Manifests)

Copy the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.