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Windows 7: Cannot install IE10 on Windows 7 64 bit. Error Code 0x80070643

13 Jun 2013   #1

Windows 7 Professional 64 bit SP1
 
 
Cannot install IE10 on Windows 7 64 bit. Error Code 0x80070643

Hello, I have tried unsuccessfully to install IE10 on my Windows 7 64 bit system.

First, I wanted to say that yes, I am planning on following the posting instructions (system update readiness tool, and SFC scan posts), but first, I wanted to introduce the problem that I am having.

I was directed here after a search by this post: IE10 Installation Fails - Win 7 Pro 64-bit SP1 - Microsoft Community

I have submitted my own question to Answers.microsoft.com and simply linking that will show you what I have already done rather than typing it all out. Here it is: IE 10 will not install on Windows 7 64 bit Professional with SP1 - Microsoft Community

In this link you can see my error codes and whatnot. If you want me to post it all here, let me know.

So, here I am. I will run the System Update readiness tool tonight when I leave (I am at work). But in the meantime, if there is anything else you want from me, please let me know.

Thank you,
Dan


My System SpecsSystem Spec
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14 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
18 Jun 2013   #3

Windows 7 Professional 64 bit SP1
 
 

OK, I have installed the SURT, and tried the installation again. Same problems as before.

I then ran the SFC Scannow with no issues. Tried the installation again.....same problem.

So, I am attaching the error codes that I have encountered and I am also attaching the CBS.zip file (be aware, the entire CBS Folder exceeded the 8.3 MB size limit, so I broke it up into two attachments, (CBS.zip and CBS_CAB.zip). The CBS.zip file contains the ".log" files, while the CBS_CAB.zip contains the ".cab" files.

So, there you go.


Attached Thumbnails
Cannot install IE10 on Windows 7 64 bit.  Error Code 0x80070643-windows-update-errors.jpg   Cannot install IE10 on Windows 7 64 bit.  Error Code 0x80070643-system-log-error-details.jpg  
Attached Images
 
My System SpecsSystem Spec
.


19 Jun 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It never ceases to amaze me that people seem to think that the 643 error is specific to .NET - far from it (although .NET is one of the major causes for such errors).
I have never yet seen a satisfactory explanation of what the error actually means, but I suspect that it's a compounded error, which involves registry corruption. Where it occurs in .NET, it's often cured by uninstalling and reinstalling .NET - which is not going to do anything for you in your situation.
Both CheckSUR and CBS log are effectively error-free - which makes life very difficult, in terms of finding the cause (common, with 643 errors).
I have read that some had success by uninstalling IE9, then reinstalling it, and then installing IE10 - it's certainly worth a try.

What Anti-Virus are you using currently? - what AV's have EVER been installed on this machine?
My System SpecsSystem Spec
19 Jun 2013   #5

Windows 7 Professional 64 bit SP1
 
 

The AntiVirus that is installed is the ESET endpoint antivirus. As far as I know it is the only one that has ever been installed on this machine.

Unfortunately, I do not control what antivirus goes on this machine, since this is my work PC.
My System SpecsSystem Spec
19 Jun 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

ESET isn't known for causing problems.
Your best bet is possibly to try the un install/reinstall of IE9
My System SpecsSystem Spec
20 Jun 2013   #7

Windows 7 Professional 64 bit SP1
 
 

OK, so I uninstalled IE9, rebooted and ran windows update.

There were three updates available:
A security update for IE8
IE9 installation
IE10 installation.

So, I installed the Security update for IE8 first, rebooted and then installed IE9........or I thought I was going to.
I got an error when I tried to install IE9!!

See the screenshots for the error.


Attached Thumbnails
Cannot install IE10 on Windows 7 64 bit.  Error Code 0x80070643-ie9setuplogerror_details.jpg   Cannot install IE10 on Windows 7 64 bit.  Error Code 0x80070643-ie9setuplogerror.jpg  
Attached Images
 
My System SpecsSystem Spec
20 Jun 2013   #8

Windows 7 Professional 64 bit SP1
 
 

Update!

I tried again, and for some reason the IE9 install worked.
Rebooted and ran windows update and only IE10 was there. Cross your fingers!
My System SpecsSystem Spec
20 Jun 2013   #9

Windows 7 Professional 64 bit SP1
 
 

Nope. Same error as before.


Attached Images
 
My System SpecsSystem Spec
20 Jun 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

OK - now reboot, and run the Windows Update Instructions routine again.

Also please post the windowsupdate.log file
My System SpecsSystem Spec
Reply

 Cannot install IE10 on Windows 7 64 bit. Error Code 0x80070643




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