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Windows 7: Error 0x800b0100 when running windows update for KB2813430 and KB28086


13 Jun 2013   #1

Windows 7 Ultimate x64
 
 
Error 0x800b0100 when running windows update for KB2813430 and KB28086

Hi,
some of you may already be familiar about this problem. Though i tried to follow the fixes provided on this forum but I cant seem to have any luck on getting this resolved.
I am attaching the logs created upon running SURT, I'll be honest, I attempted to run SURT quite a few times in an attempt to fix the problem.
Thanks in advance!



Attached Files
File Type: doc CheckSUR.doc (25.0 KB, 2 views)
File Type: doc CheckSUR.persist.doc (84.5 KB, 1 views)
My System SpecsSystem Spec
.

14 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please don't save the files as .doc Word files - they are already in readable format as .log files if you want to read them (use Notepad)

Your problems are the following files.... and possibly others, since you failed to also post the CBS.log after running SFC /SCANNOW.

Code:
Unavailable repair files:
 winsxs\manifests\wow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.22311_none_a27469edd50ac61f.manifest
 winsxs\manifests\amd64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.18142_none_9776b17087a3d45d.manifest
 winsxs\manifests\amd64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.22311_none_981fbf9ba0aa0424.manifest
 winsxs\manifests\wow64_microsoft-windows-p..ooler-networkclient_31bf3856ad364e35_6.1.7601.18142_none_a1cb5bc2bc049658.manifest
 servicing\packages\Package_112_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_112_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_113_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_113_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_114_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_114_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_115_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_115_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_45_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_45_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_59_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_59_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_76_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_76_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_83_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_83_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2808679_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2808679_SP1~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.mum
 servicing\packages\Package_112_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_112_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_113_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_113_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_114_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_114_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_115_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_115_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_45_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_45_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_59_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_59_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_75_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_76_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_76_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_83_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_83_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2808679_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2808679_SP1~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
 servicing\packages\Package_for_KB2808679~31bf3856ad364e35~amd64~~6.1.1.2.cat
I'll post a fix protocol for the errand Package files later - please run SFC and upload the CBS.log file as below....


SFC -System File Checker - Instructions
Click on Start > All Programs > Accessories
Right-click on the Command Prompt entry
Select Run as Administrator and accept the UAC prompt - the Elevated Command Prompt window should pop up.

At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.


Copy the CBS.log file created (C:\Windows\Logs\CBS\CBS.log) to your desktop (you can't manipulate it directly) and then compress the copy and upload it to your reply
My System SpecsSystem Spec
14 Jun 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Here's the fix for the known errors so far....

I've uploaded a file - 139aa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder 139aa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.

My System SpecsSystem Spec
.


14 Jun 2013   #4

Windows 7 Ultimate x64
 
 

thanks for your help. I will follow these steps and will let you know wether it's fixed or not.
My System SpecsSystem Spec
Reply

 Error 0x800b0100 when running windows update for KB2813430 and KB28086




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