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Windows 7: Windows 7 Professional x64, trying to upgrade to SP1 Error 0x8007370b


15 Jun 2013   #1

Windows 7 Professional x64
 
 
Windows 7 Professional x64, trying to upgrade to SP1 Error 0x8007370b

Hello all,

Over the last year or so I haven't been using my PC at all really. It's only used to watch films on of a night, and as a result of this it's not really been looked after in the way of updates etc. However I am wanting to upgrade my OS to the latest version on Windows 7 (x64) which I believe to be SP1.

It's important that I mention for a while my machine has been unable to do any update successfully. It usually says that it's doing the update but just hangs there for hours and doesn't actually do anything or just fails straight from the off.

I have tried to do the updates which it is saying I should do (x2 important and x1 optional) for which I have attached the screen shots for due to the reasons mentioned above. I have also followed the instructions for 'Windows Update Posting Instructions' although it failed on that too.

I've completed step 1 successfully, but it failed on step 2 (see screen shot) and Step 3 I've already mentioned above so there's another screen shot for that and Step 4 I've attached my log in zipped format. I have honestly tried my best to get this working but I just can't seem to get anywhere. Just a few points to make my copy of Windows 7 Pro is legitimate and my PC is a custom build from a few years back which I can give you the spec for if required.

Any help is very much appreciated at this stage. Thanks in advance Craig.



Attached Thumbnails
Windows 7 Professional x64, trying to upgrade to SP1 Error 0x8007370b-sp1-error.png   Windows 7 Professional x64, trying to upgrade to SP1 Error 0x8007370b-step2-fail.png   Windows 7 Professional x64, trying to upgrade to SP1 Error 0x8007370b-updates.png  
Attached Files
File Type: zip CBS.zip (2.92 MB, 11 views)
My System SpecsSystem Spec
.

15 Jun 2013   #2

7 Pro x64 SP1
 
 

Hi Craig,
I'm sure others will respond and hopefully fix your problem, I don't have the expertise.
one thing I did was to download a win 7 ISO with Sp1 included, less to update if I needed to reinstall.
You can get it here
www.askvg.com/direct-download-links-download-official-original-and-untouched-windows-7-iso-32-bit-and-64-bit/
Sorry if I'm telling you something you already know,
hope you get it sorted without too much hassle.
My System SpecsSystem Spec
15 Jun 2013   #3

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by greebal View Post
Hi Craig,
I'm sure others will respond and hopefully fix your problem, I don't have the expertise.
one thing I did was to download a win 7 ISO with Sp1 included, less to update if I needed to reinstall.
You can get it here
www.askvg.com/direct-download-links-download-official-original-and-untouched-windows-7-iso-32-bit-and-64-bit/
Sorry if I'm telling you something you already know,
hope you get it sorted without too much hassle.
Thanks Greebal. I'm just downloading that now. I'll keep it as a back up if I have to get to that stage. Like you say hopefully one of the other guys on here can help me fix it manually first. Thank you though.
My System SpecsSystem Spec
.


16 Jun 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You appear to have a lot of registry corruption. - to the point where SFC doesn't run (I assume you did attempt to run it?)

Please copy your C:\Windows\System32\config\COMPONENTS file to the desktop, then zip the copy up, and upload it to SkyDrive, DropBox, or your favourite fileshare site, and post a link.

With any luck I may be able to fix it enough to get things going again - otherwise, a repair install will be necessary.
My System SpecsSystem Spec
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 Windows 7 Professional x64, trying to upgrade to SP1 Error 0x8007370b




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