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Windows 7: SP1 not installing on Win7 home x64 . Error: 800B0100


16 Jun 2013   #1

Windows 7 Home x64
 
 
SP1 not installing on Win7 home x64 . Error: 800B0100

Well, I've seen this is a most common issue in this forum so I'm asking for help to get the SP1 running. I had always put it off but now I have a new replacement battery and the system is not detecting it and I'm suspicious it is the SP1 not being installed what is causing the problem.

I have already run the Readiness tool several times and also som M FixIt thing I found at the msoft site.
I have run the sfc /scannow and the CBS.zip file is attached.
Please help.




Attached Files
File Type: zip CBS.zip (655.9 KB, 2 views)
My System SpecsSystem Spec
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16 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Please post the CheckSUR log as well.
C:\Windows\Logs\CBS\CheckSUR.log
My System SpecsSystem Spec
18 Jun 2013   #3

Windows 7 Home x64
 
 
CBS file with CheckSUR

Sorry, don't know why i just compressed the CBS file, here's the zip with all included.

Thanks!
Luis F
@Gawed
My System SpecsSystem Spec
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18 Jun 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The CheckSUR report shows the following errors...

Code:
Unavailable repair files:
 winsxs\manifests\amd64_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.20529_none_6dc756ecad2ae4bf.manifest
 winsxs\manifests\x86_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.20529_none_11a8bb68f4cd7389.manifest
 winsxs\manifests\amd64_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.16424_none_6d38b8af9411c642.manifest
 winsxs\manifests\x86_microsoft-windows-activexcompat_31bf3856ad364e35_8.0.7600.16424_none_111a1d2bdbb4550c.manifest
 servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.mum
 servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_1_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB973525_RTM~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
 servicing\packages\Package_for_KB973525~31bf3856ad364e35~amd64~~6.1.1.3.cat
I'll post a fix protocol for them later today
My System SpecsSystem Spec
18 Jun 2013   #5

Windows 7 Home x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
I'll post a fix protocol for them later today
wow thank you so much for your kindness. May I ask what causes this errors? mainly: is there something I must do to prevent this further happening in the future?

cheers
My System SpecsSystem Spec
18 Jun 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sometimes bad stuff just happens
Sometimes this type of error can happen because of a forced shutdown during updating.
It's usually almost impossible to discover the actual cause

In this case, however, it is interesting to note that the affected patch is KB973525 - which is for the RC version of Windows 7, rather than the RTM version.

How did you install this copy of Windows?

I've uploaded a file - gwdaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder gwdaa in the same place.
Open this folder - there should be two folders inside it (Manifests, and Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages

And the content of the manifests folder (.manifest files) into this folder:

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.


There doesn't appear to be any problem in your SFC scan.
My System SpecsSystem Spec
18 Jun 2013   #7

Windows 7 Home x64
 
 

Quote   Quote: Originally Posted by NoelDP View Post
How did you install this copy of Windows?
It is a disc version that I got with my cousin's student ID, almost free If I recall correctly. sorry bad memory lol :S
My System SpecsSystem Spec
18 Jun 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You and me both !!
My System SpecsSystem Spec
18 Jun 2013   #9

Windows 7 Home x64
 
 

new cheksur files attached. you don't need the CBS one anymore right?

cheers.


Attached Files
File Type: log CheckSUR.log (4.0 KB, 3 views)
File Type: log CheckSUR.persist.log (7.6 KB, 2 views)
My System SpecsSystem Spec
19 Jun 2013   #10

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

We got the manifest files sorted (which I thought were going to be the difficult ones!) but not the Package files.
Looks like I gave you the wrong version
It's going to take me a while to hunt the right version down, I suspect.
If you haven't heard from me by Friday, SHOUT!
My System SpecsSystem Spec
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 SP1 not installing on Win7 home x64 . Error: 800B0100




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