Windows Update Fail - KB2472599 - Error: 800B0100


  1. Xenos 8
    Posts : 2
    Windows 7 Ultimate x32
       New #1

    Windows Update Fail - KB2472599 - Error: 800B0100


    Did the best I could reading the posting rules for the forum and the Update forums, but please let me know if there's anything else I need to do.

    I attached a screenshot of the Update that has failed to load for months now and the error code it gave me (both are also in the post title).

    I was unable to download the SURT as I didn't see the correct one for my system and I wouldn't want to download the wrong one. For this reason I attached a screenshot of my system spec.s so if I need this for you to help me, you can let me know which to download. Also following the links on the Update posting rules took me to this link: I'm fairly certain my system is x32 based (could be wrong) which I don't see as an option.
    System Update Readiness Tool fixes Windows Update errors in Windows 7, Windows Vista, Windows Server 2008 R2, and Windows Server 2008

    Also, I'm not sure it helps but I saw that someone had, had the same Update fail but with different error code. I doubt it helps but just in case here's a link to his thread:
    KB2742599 won't install

    I did not follow those directions, I just thought I'd mention that it had been on here before.

    This has been a problem for a long time now that I've been ignoring and when I got annoyed with it I found this site. I followed all steps in the Update posting guide (except the aforementioned 1st) but let me know if there's any other information needed. Hopefully someone can help me out, thanks so much in advance!
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  3. tom982
    Posts : 2,663
    Windows 8.1 Pro x64
       New #2

    Hello Xenos 8, welcome to SevenForums!

    Your CBS log shows the problem:


    Code:
    2013-06-14 09:47:17, Info                  CBS    Session: 30304517_2934368048 initialized by client WindowsUpdateAgent.
2013-06-14 09:47:17, Info                  CBS    WinVerifyTrust failed [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2013-06-14 09:47:17, Error                 CBS    Failed to verify if catalog file \\?\C:\Windows\SoftwareDistribution\Download\6c1eb21eedb478f6f2b4474d905ec498\update.cat is valid. [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2013-06-14 09:47:17, Info                  CBS    Failed to initialize internal package [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]
2013-06-14 09:47:17, Error                 CBS    Failed to create internal package [HRESULT = 0x800b0100 - TRUST_E_NOSIGNATURE]

    Can you run this FixIt in aggressive mode please?


    You receive a "0x80070002" or "0x80070003" error code after you download an update from Windows Update, from Microsoft Update, or from Windows Server Update Services


    Then try updating and post the logs if it fails - which is shouldn't :)


    Tom
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  4. Xenos 8
    Posts : 2
    Windows 7 Ultimate x32
    Thread Starter
       New #3

    Thank you!!


    Thank you so much tom982!! It worked perfectly!! It was weird seeing the successfully installed symbol, I'd forgotten what it looked like !
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  6. tom982
    Posts : 2,663
    Windows 8.1 Pro x64
       New #4

    Hi Xenos 8,

    That's great news! Thanks for posting back the results :) lol, hopefully that's the last you'll see of the failed icon! But you know where to find me if it returns!


    Tom
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