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Windows 7: Problem with installing updates


23 Jun 2013   #1

Windows 7 Home Premium SP1 64bit.
 
 
Problem with installing updates

So i was turning off my HP dv6 laptop with Windows 7 and when it said Installing "Windows updates 1 of 121" i left the area where the pc was. And some hours later i came to check and it said "Installing Windows updates 21 of 121" so when i saw that i left again and came back later after some minutes. And when i was there it was stuck on "Installing Windows updates 21 of 121" i don't know what to do and im a bit worried please help.

Image of it (yes its norwegian)




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Problem with installing updates-imag0041.jpg  
My System SpecsSystem Spec
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24 Jun 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

It does sound like it's stuck.

Turn the machine off at the socket for a couple of minutes, and then try powering up again - with any luck it will either revert back, or continue the installs.
My System SpecsSystem Spec
25 Jun 2013   #3

Windows 7 Home Premium SP1 64bit.
 
 

I did what you said and it worked thank you but when im done using the pc (shutdown) it says installing windows updates 21 of 121 and its still stuck.
My System SpecsSystem Spec
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25 Jun 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Ouch!

Same procedure then - but this time, do NOT shut down (after the reboot), try a System Restore back to before the problem started.
Once rebooted, switch off automatic updates completely, until the problem is solved.

Then
Please follow the Windows Update Posting Instructions and post the requested data
My System SpecsSystem Spec
15 Sep 2013   #5

Windows 7 Home Premium SP1 64bit.
 
 

Im very very very sorry for this late reply. My laptop is working again fine i formatted it and it's now fixed thanks!
My System SpecsSystem Spec
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 Problem with installing updates




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