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Windows 7: Windows update and BITS missing

26 Jun 2013   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

You would appear to still have a live infection
Download the Sirefef cleaner from here....
ESET :: Download :: Utilities :: Detail :: Sirefef Cleaner

run it, and see what it has to say


My System SpecsSystem Spec
.
26 Jun 2013   #12
naveen89

windows 7 64 bit
 
 

It says
Threat not found.
You don't have Win64/Sirefef in your system.
My System SpecsSystem Spec
26 Jun 2013   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That surprises me ...
We'll have to look for other malware, then..

Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds
My System SpecsSystem Spec
.

26 Jun 2013   #14
naveen89

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by NoelDP View Post
That surprises me ...
We'll have to look for other malware, then..

Please download and install Malwarebytes Anti-malware (free version) from http://www.malwarebytes.org/products/malwarebytes_free/ - UNtick 'Enable free trial of MBAM PRO' at the end of the installation - and update it, then run a full scan in your main account, and Quick scans in any other user accounts.

Delete everything it finds
Doing that. Just to clarify the Siref scan was really quick. It just opened a window which said Threat not found.
Let me know if you want a screenshot.
My System SpecsSystem Spec
26 Jun 2013   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Nah - I ran it on a clean machine before posting, to see what it did/said
My System SpecsSystem Spec
26 Jun 2013   #16
naveen89

windows 7 64 bit
 
 

Thanks. Started the scan. Think its gonna take long.
Will post the results for all accounts by tomm.

Regards,
My System SpecsSystem Spec
26 Jun 2013   #17
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Command Prompt at Startup

Then
Code:
dir  C:
dir D:
dir E:
Now you know the drive letter of win7 partition. check it with checkdisk
Code:
chkdsk/f  Y:
Replace Y with actual drive letter.
Maybe better you check C,D,E,F (if they exist and are not DVD)
Still problems with chkdsk?
My System SpecsSystem Spec
26 Jun 2013   #18
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Windows Repair (All In One)

Be sure to select "Restore Important Windows Services" and "Repair Windows Updates". Maybe select "Set Windows Services To Default Startup" as well.
My System SpecsSystem Spec
26 Jun 2013   #19
naveen89

windows 7 64 bit
 
 

Results of malware bytes scan.
No threats found in any account.

Malwarebytes Anti-Malware 1.75.0.1300
Malwarebytes : Free anti-malware download

Database version: v2013.06.26.04

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
liji :: LIJI-VAIO [administrator]

6/26/2013 10:56:26 PM
mbam-log-2013-06-26 (22-56-26).txt

Scan type: Full scan (C:\|Q:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 581390
Time elapsed: 1 hour(s), 28 minute(s), 16 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


------Second account------

Malwarebytes Anti-Malware 1.75.0.1300
Malwarebytes : Free anti-malware download

Database version: v2013.06.26.04

Windows 7 x64 NTFS
Internet Explorer 9.0.8112.16421
Administrator :: LIJI-VAIO [administrator]

6/27/2013 6:46:08 AM
mbam-log-2013-06-27 (06-46-08).txt

Scan type: Full scan (C:\|Q:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 581506
Time elapsed: 1 hour(s), 31 minute(s), 52 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
My System SpecsSystem Spec
26 Jun 2013   #20
naveen89

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Command Prompt at Startup

Then
Code:
dir  C:
dir D:
dir E:
Now you know the drive letter of win7 partition. check it with checkdisk
Code:
chkdsk/f  Y:
Replace Y with actual drive letter.
Maybe better you check C,D,E,F (if they exist and are not DVD)
Still problems with chkdsk?
started safe mode with command prompt. Did dir c:. I only have one dir.
The did chkdsk.
Then restarted but chkdsk still failed at 5%.

Regards,
My System SpecsSystem Spec
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 Windows update and BITS missing




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