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Windows 7: Windows 7 Build 7601 This copy of Windows is (not) genuine!? Help!

01 Jul 2013   #1
dominalo

Windows 7 Home Premium 32bit
 
 
Windows 7 Build 7601 This copy of Windows is (not) genuine!? Help!

I sent my laptop off for a repair by the TechGuys @ PC World ages ago but now I keep the message that my Windows is counterfeit.
The TechGuys insist that they have not installed corrupt software and refuse to do anything more about it
Below are my system diagnostics:


Code:
 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-XFQDR-PJ794-8447M
Windows Product Key Hash: LVvE4tx6kQ/wSugKQc0w694kAF4=
Windows Product ID: 00359-OEM-8992687-00304
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {332EB7A7-332A-43F2-9CD1-8EBC9BDBD250}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130318-1533
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070005]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070005]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{332EB7A7-332A-43F2-9CD1-8EBC9BDBD250}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8447M</PKey><PID>00359-OEM-8992687-00304</PID><PIDType>2</PIDType><SID>S-1-5-21-2620106703-1275669022-1269381020</SID><SYSTEM><Manufacturer>Advent                          </Manufacturer><Model>Roma                            </Model></SYSTEM><BIOS><Manufacturer>Phoenix                      </Manufacturer><Version>1.05AD</Version><SMBIOSVersion major="2" minor="5"/><Date>20090916000000.000000+000</Date></BIOS><HWID>1CBB3607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DSGLTD</OEMID><OEMTableID>DSGWIND7</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>208D953BCCF4F38</Val><Hash>MzRh9456kr+He53TQrqaGBAh1gA=</Hash><Pid>81602-924-8611311-68416</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  
Spsys.log Content: 0x80070002
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80070005
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAIAAQABAAIAAAABAAAAAgABAAEAeqh4ancWevBW2nC/pviq/1g1UiKAm0bK
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no Windows marker
Windows marker version: N/A
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name OEMID Value OEMTableID Value
  APIC   PTLTD     APIC  
  FACP   INTEL   CRESTLNE
  HPET   INTEL   CRESTLNE
  BOOT   PTLTD   $SBFTBL$
  MCFG   INTEL   CRESTLNE
  SLIC   DSGLTD  DSGWIND7
  SSDT   BrtRef  DD01BRT
  SSDT   BrtRef  DD01BRT
  SSDT   BrtRef  DD01BRT
  SSDT   BrtRef  DD01BRT
I have tried to remove the sp1 that I saw on another post but received the following message : "Installer encountered error: 0x800736b3. The reference assembly is not installed on your system."

The problem is that I don't have the Windows 7 OS disc because it was pre-installed when I bought the laptop, so I'm left with this problem and no way to fix it other than spend more money buying a new OS and I simply don't have it.

Any help would be greatly appreciated so thank you in advance if you can help.


My System SpecsSystem Spec
.
01 Jul 2013   #2
Tews

64-bit Windows 8.1 Pro
 
 

your best option is to download windows home premium and use the key located on the COA sticker on the back of your laptop..

Windows 7 (Home Premium) - CNET Download.com
My System SpecsSystem Spec
01 Jul 2013   #3
dominalo

Windows 7 Home Premium 32bit
 
 

Thanks for taking the time to help Tews.

All of the information on the sticker has rubbed off... is there any other way I could find out what number is used on my system?
My System SpecsSystem Spec
.

01 Jul 2013   #4
Tews

64-bit Windows 8.1 Pro
 
 

Download belarc advisor ... it will show all of your keys!

Belarc Advisor - CNET Download.com
My System SpecsSystem Spec
01 Jul 2013   #5
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Belarc Advisor will only show the SLP key not the key on the COA label .
My System SpecsSystem Spec
01 Jul 2013   #6
FaberTech

Windows 7 x64 / Windows Server 2008 / Linux (Redhat & Deb distros) / OS X / More
 
 

I would read this

Windows 7 displays "Windows is not Genuine" with an error code of 0x80070005

If it doesn't help, i would contact Microsoft.
My System SpecsSystem Spec
01 Jul 2013   #7
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There are a number of problems in the report -

Please start with this...


Open Windows Explorer (Computer)
Navigate to the C:\Windows folder
Find the System32 sub-folder and right-click on it
select Properties

Clear the 'blob' from the 'Read-only (Only applies to files in folder)' box by clicking on it until it's plain white.
Click on Apply.

Make sure that the radio button for 'Apply changes to this folder, subfolders and files' is set, and click OK.

Accept the Administrator prompt. After a couple of seconds, you'll be told there is an error - click on the 'Ignore all' button.

Wait for it to finish - it could take a couple of minutes.

OK out, and exit Windows Explorer.

Reboot twice

Post a new MGADiag report.
My System SpecsSystem Spec
Reply

 Windows 7 Build 7601 This copy of Windows is (not) genuine!? Help!




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