Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 Professional 64bit Update Error Code 8007370B

08 Sep 2013   #111
Spewdog989

Windows 7 Professional 64 bit
 
 

Here they are! Thanks again


My System SpecsSystem Spec
.
08 Sep 2013   #112
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Hmmm - here's an interesting set of errors from the CBS log
Code:
2013-09-08 08:32:45, Info                  CBS    No startup processing required, TrustedInstaller service was not set as autostart, or else a reboot is still pending.
2013-09-08 08:32:45, Info                  CBS    NonStart: Checking to ensure startup processing was not required.
2013-09-08 08:32:45, Info                  CSI    00000004 No store version format found; DLL store format 0.0.0.6
2013-09-08 08:32:45, Error                 CSI    00000005@2013/9/8:15:32:45.243 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-09-08 08:32:47, Info                  CBS    NonStart: Failed to get store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:32:47, Info                  CBS    Failed to ensure no startup processing was required. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:32:47, Info                  CBS    Failed during startup processing, continuing with Trusted Installer execution [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:32:47, Info                  CBS    Startup processing thread terminated normally
2013-09-08 08:32:47, Info                  CSI    00000006 No store version format found; DLL store format 0.0.0.6
2013-09-08 08:32:47, Error                 CSI    00000007@2013/9/8:15:32:47.800 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-09-08 08:32:48, Info                  CBS    Failed to get CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:32:48, Error                 CBS    Failed to initialize store parameters with boot drive:  and windows directory:  [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:32:48, Error                 CBS    SPI: (CSPICbsClient::Initialize:698)Failed to initialize session hr=0x80073712
2013-09-08 08:32:48, Error                 CBS    SPI: (CSystem::EnumerateCbsPackages:357)Failed to initialize CBS client hr=0x80073712
2013-09-08 08:32:48, Info                  CBS    SPI: Failed enumerating CBS packages
2013-09-08 08:32:48, Error                 CBS    SPI: (GetLatestVersionFromCBSStore:131)ATL exception hr=0x80073712
2013-09-08 08:32:48, Error                 CBS    SPI: (CSPCInstallTask::ApplicabilityScan:632)Failed to get latest version of Package_for_KB976902~31bf3856ad364e35~amd64~~6.1.1.17514 from the store hr=0x80073712
2013-09-08 08:32:48, Error                 CBS    SPI: (CSPInstall::CompatibilityApplicabilityScan:1303)Failed in applicability check of task hr=0x80073712
2013-09-08 08:32:48, Info                  CBS    SPI: Ending Compatibility\Applicability scan
2013-09-08 08:32:48, Error                 CBS    SPI: (PerformSPInstallation:833)Failed to install SP using UI hr=0x80073712
2013-09-08 08:32:48, Error                 CBS    SPI: (wmain:1105)Failed to perform SP installation hr=0x80073712
2013-09-08 08:32:48, Info                  CBS    SPI: Reporting Failed event
2013-09-08 08:33:34, Info                  CBS    SPI: SPInstall terminating, return code 0x3712
2013-09-08 08:33:34, Error                 CBS    SPI: (SPIRegQueryStringValue:700)Failed to query registry value: MiscString2 er=0x2
2013-09-08 08:33:34, Error                 CBS    SPI: (CSystem::GetMachineName:395)Failed to query machine name from RAC hr=0x80070002
2013-09-08 08:33:35, Info                  CBS    SPI: Deleting directory: C:\938336902bdc07b38721e4cc\849af1f98cf334579fb96bf922.  ret=2
2013-09-08 08:42:48, Info                  CBS    Reboot mark refs incremented to: 1
2013-09-08 08:42:48, Info                  CBS    Scavenge: Starts
2013-09-08 08:42:48, Info                  CSI    00000008 No store version format found; DLL store format 0.0.0.6
2013-09-08 08:42:48, Error                 CSI    00000009@2013/9/8:15:42:48.390 (F) d:\win7sp1_gdr\base\wcp\componentstore\storelayout.cpp(6636): Error STATUS_SXS_COMPONENT_STORE_CORRUPT originated in function ComponentStore::CRawStoreLayout::OpenCanonicalDataKey expression: (null)
[gle=0x80004005]
2013-09-08 08:42:48, Info                  CBS    Scavenge: Failed to get CSI store for scavenging. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:42:48, Info                  CBS    Warning: Failed to scavenge CSI store. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:42:48, Info                  CBS    Reboot mark refs: 0
2013-09-08 08:42:48, Info                  CBS    Warning: Failed while executing service idle processing. [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:42:48, Info                  CBS    Warning: Failed to execute service idle processing. Error code: 0X80073712 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
2013-09-08 08:42:48, Info                  CBS    Idle processing thread terminated normally
Please run the following commands and post the results

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS\CanonicalData
REG UNLOAD HKLM\COMPONENTS
My System SpecsSystem Spec
08 Sep 2013   #113
Spewdog989

Windows 7 Professional 64 bit
 
 

Haha, I'm glad you find it interesting cause I have no idea what any of it means!


Here's the results:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
The operation completed successfully.

C:\Windows\system32>REG QUERY HKLM\COMPONENTS\CanonicalData

HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Catalogs
HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData\Deployments

C:\Windows\system32>REG UNLOAD HKLM\COMPONENTS
The operation completed successfully.

C:\Windows\system32>
My System SpecsSystem Spec
.

09 Sep 2013   #114
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That looks OK - let's back up one..
run these in an Elevated Command Prompt, and post the results.

REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONENTS
REG QUERY HKLM\COMPONENTS
REG UNLOAD HKLM\COMPONENTS
My System SpecsSystem Spec
09 Sep 2013   #115
Spewdog989

Windows 7 Professional 64 bit
 
 

Doesn't seem like there is a problem here either?

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG LOAD HKLM\COMPONENTS C:\Windows\System32\config\COMPONEN
TS
The operation completed successfully.

C:\Windows\system32>REG QUERY HKLM\COMPONENTS

HKEY_LOCAL_MACHINE\COMPONENTS
StoreFormatVersion REG_BINARY 30002E0030002E0030002E003600
StoreArchitecture REG_BINARY 09000000
LastScavengeCookie REG_QWORD 0x1cea10935bace10
LastScavengeFlags REG_DWORD 0x7

HKEY_LOCAL_MACHINE\COMPONENTS\CanonicalData
HKEY_LOCAL_MACHINE\COMPONENTS\ccpinterface
HKEY_LOCAL_MACHINE\COMPONENTS\Configuration
HKEY_LOCAL_MACHINE\COMPONENTS\DerivedData
HKEY_LOCAL_MACHINE\COMPONENTS\Installers
HKEY_LOCAL_MACHINE\COMPONENTS\ServicingStackVersions

C:\Windows\system32>REG UNLOAD HKLM\COMPONENTS
The operation completed successfully.

C:\Windows\system32>
My System SpecsSystem Spec
10 Sep 2013   #116
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You're right
Perhaps it's time for a deep dive into the COMPONENTS hive....
(Dunno how much I'll be able to see, but>>)


I need to have alook at your COMPONENTS registry hive



Please copy theC:\Windows\System32\config\COMPONENTS file (no extension) to your desktop andthen compress it - upload the compressed file to your favoured fileshare site(preferably Dropbox or SkyDrive) and post a link.

My System SpecsSystem Spec
10 Sep 2013   #117
Spewdog989

Windows 7 Professional 64 bit
 
 

components.zip | SockShare

let me know if you want me to use a different fileshare site
My System SpecsSystem Spec
11 Sep 2013   #118
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Ouch - it looks to me as if there are large chunks of the registry missing
I'm going to ask for a second opinion.
My System SpecsSystem Spec
11 Sep 2013   #119
Spewdog989

Windows 7 Professional 64 bit
 
 

Hmm... that doesn't sound good... lol..
My System SpecsSystem Spec
11 Sep 2013   #120
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

My second opinion has confirmed my suspicions - there is roughly half the data present in the COMPONENTS file that there should be.

There is no way that we can rebuild that much of it short of a repair install
My System SpecsSystem Spec
Reply

 Windows 7 Professional 64bit Update Error Code 8007370B




Thread Tools





Similar help and support threads
Thread Forum
Windows 7 Pro 64-bit update error code 8007370B
My Windows 7 Pro 64-bit desktop has not been able to do updates for several weeks. When I try to do updates I get this error code: Code 8007370B Windows Update encountered an unknown error. When I followed the Get Help With This Error, Microsoft suggested I download, install and run...
Windows Updates & Activation
Code 8007370B Windows Update Error
Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-X7M9F-TJR49-D6BXJ Windows Product Key Hash: SyIL2E+mQRbOtJSSoOSzyBRx4qI= Windows Product ID:...
Windows Updates & Activation
Win 7 SP1 Ultimate x64 Windows Update Fails, error code 8007370B
For 2 weeks now, I have been completely unable to get Windows Update to run properly on my Windows 7 SP1 Ultimate x64 computer. I have no idea what I did to cause this and I've done some limited troubleshooting to no avail. I would really appreciate any assistance you could offer. Per the...
Windows Updates & Activation
WinDows Update Error Code 8007370B
Hi so whilst trying to do windows 7 updates i keep getting error code this error code:8007370B sfc /snannow also with errors anyone know how this can be resolved? :shock:
Windows Updates & Activation
Windows Update Error Code 8007370B (Win 7 Professional 64bit)
Hi Guys. I have been experiencing this issue for some time. At first I ignored it but I would really like to get it resolved. My issue is pretty much identical to the issue found here: ...
Windows Updates & Activation
Win7 home premium 64bit update fails, error 8007370B
Hi Folks, My Windows 7 home premium 64bit SP1 has failed to update since 2012. Every time I tried, the system update ended up with error code 8007370B: Windows Update encountered an unknown error. I have followed the steps at ...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:44.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App