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Windows 7: Windows 7 Professional 64bit Update Error Code 8007370B

28 Jul 2013   #61
Spewdog989

Windows 7 Professional 64 bit
 
 

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>REG QUERY "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Co
mponent Based Servicing\Packages\Microsoft-Windows-TerminalServices-RemoteApplic
ations-Client-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385" /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>


My System SpecsSystem Spec
.
28 Jul 2013   #62
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

That explains the error, at least - now I have to work out how best to fix it

Back tomorrow - I'm off to bed now.
My System SpecsSystem Spec
28 Jul 2013   #63
Spewdog989

Windows 7 Professional 64 bit
 
 

Sounds good, thanks for your help!
My System SpecsSystem Spec
.

31 Jul 2013   #64
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 


I've uploaded a file - sd9ac.zip - to my SkyDrive at https://skydrive.live.com/?cid=936736bb8fceb92f#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21796
Please download and save it to your desktop.
Right-click on the saved file and select Extract all...
Save it to the default location
This should create a file test.reg

right-click on the file, and select Merge
Accept the warnings, - you should then get a 'Success' message.
Close all windows, and reboot.

Run CheckSUR again, and post the new CheckSUR.log file.


My System SpecsSystem Spec
31 Jul 2013   #65
Spewdog989

Windows 7 Professional 64 bit
 
 

Cannot import C:\Users\Matt\Desktop\test.reg: Error accessing the registry.

I tried the command from before but it didn't help. What do I need to do?
My System SpecsSystem Spec
31 Jul 2013   #66
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I was afraid that would happen - we'll have to take ownership of the parent Key and then reset it.


Open Regedit
Navigate to the
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\Packages
key
right-click on the key to highlight it and select Permissions
Click on the Advanced button
Click on the Owner tab
highlight 'Administrators' in the box, and click Apply
Click on the Permissions tab
highlight Administrators
Click Edit
put a tick in the Allow/Full Control box and click OK
Click OK again to get back into Regedit
Now attempt the Merge again by right-clicking on the test.reg file

Now we have to get permissions back to where they should be....
right-click on the key name again, and select Permissions
Click on Advanced
There should be two entries for Administrators
Highlight Administrators (with Full Control - not inherited) - make sure that the other Administrators entry with Read permissions still exists!
click Remove
Click on the Owner tab
Click 'Other users or groups'
in the box, type
SYSTEM
and click on 'Check Names'
click OK three times

...and you should be back in Regedit

Close Regedit, and reboot
Now run CheckSUR again, and we'll see how you did






.
My System SpecsSystem Spec
31 Jul 2013   #67
Spewdog989

Windows 7 Professional 64 bit
 
 

Heres the CBS. running sfc scannow too
My System SpecsSystem Spec
31 Jul 2013   #68
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

YAY!!

CheckSUR is finally clear....
<crosses fingers, toes, eyes, etc..>
My System SpecsSystem Spec
31 Jul 2013   #69
Spewdog989

Windows 7 Professional 64 bit
 
 

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>SFC /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

Everything looks good! Thanks so much! I Really appreciate it! Is there anything else I should check??
My System SpecsSystem Spec
31 Jul 2013   #70
Spewdog989

Windows 7 Professional 64 bit
 
 

Just tried to update and got this again...:
My System SpecsSystem Spec
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 Windows 7 Professional 64bit Update Error Code 8007370B




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