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Windows 7: Error 80070490 when doing Windows Update


04 Jul 2013   #1

32
 
 
Error 80070490 when doing Windows Update

Hi there

We have an error every time we did the Windows Update for Windows 7 SP1 for x64-based Systems (KB976932).

We have the posting instruction as follow:

1. We did the SURT and complete.
2. We also did "sfc /scannow" and no found any errors
3. Error Code: 80070490 - Windows Update encountered an unknown error.
4. Try to attached the zip file for Windows Logs\CBS - it has 24MB after compression. We can split the file BUT it won't allow to submit due to it has something like CBS.zip.01.

So we've uploaded into our Dropbox public site - https://dl.dropboxusercontent.com/u/...Forums/CBS.zip


I'm appreciated your help.




Attached Images
 
My System SpecsSystem Spec
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05 Jul 2013   #2

Desk1 8 Pro / Desk2 7 Home Prem / Laptop 8.1 Pro all 64bit
 
 

My System SpecsSystem Spec
07 Jul 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

DC
Please remove the oldest two or three 'CBSPersist' files from the zip, and post the remainder - or split the zip down into chunks of <8MB and post them separately.
My System SpecsSystem Spec
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07 Jul 2013   #4

32
 
 

Quote   Quote: Originally Posted by NoelDP View Post
DC
Please remove the oldest two or three 'CBSPersist' files from the zip, and post the remainder - or split the zip down into chunks of <8MB and post them separately.
Thanks for this. We've decided to do via Dropbox cause we have timeout all the time from the site. Here's the link to download - https://dl.dropboxusercontent.com/u/...Forums/CBS.zip
My System SpecsSystem Spec
09 Jul 2013   #5

32
 
 

Any ideas?
My System SpecsSystem Spec
10 Jul 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sorry - it's been a hectic week!
back later.
My System SpecsSystem Spec
10 Jul 2013   #7

Win7 Pro SP1 64
 
 

I had a heck of a time with yesterdays updates. They kept failing. I had to repair .NT twice in order to get them all installed. It took me about two hours.
My System SpecsSystem Spec
10 Jul 2013   #8

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Quote   Quote: Originally Posted by NoelDP View Post
Sorry - it's been a hectic week!
back later.
No problems here at all ;-)
My System SpecsSystem Spec
10 Jul 2013   #9

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Sorry - qouted wrong post!
My System SpecsSystem Spec
11 Jul 2013   #10

Windows 7 Pro. 64/SP-1
 
 

Gary this might help. I do things in stages and do restarts whether requested or not.
I did this on two computers and had no problems.
---------------
New Microsoft Security Essentials
Silverlight
I.E. 10
>Restart
All 3.5.1 Framework
>Restart
All 4.0 Framework
>Restart
All other security KB's
> Restart
2007 Office
>Run another check Windows Updates
MSR installed.
>Run another check Windows Updates
No more updates
>Shut down
>Start up
A little over 2 hours on the grandpa computer with a hard drive.
30 min on computer with SSD.
My System SpecsSystem Spec
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 Error 80070490 when doing Windows Update




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