IE 10 Update Failed - Windows 7 - Error Code 9C59

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  1. dsponable
    Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #11

    IE 10 - Update failed


    I ran the following in the command prompt as administrator in safe mode:

    FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*10.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"

    I ran it for IE10, but I received an ERROR code saying
    blah blah blah... Files of type Microsoft-Windows-InternetExplorer-*10.*.mum, do not exist.

    I then ran it for IE9 and it processed the Windows Internet Explorer Packages with the exception of the following (you can see attached image for the command dialog):

    31bf3856ad364e35~amd64~en-US~9.4.8112.16421
    31bf3856ad364e35~amd64~~9.4.8112.16421
    MiniLP~31bf3856ad364e35~amd64~en-US~9.4.8112.16421
    TopLevel1~31bf3856ad364e35~amd64~~9.4.8112.16421
    ~31bf3856ad364e35~amd64~en-US~9.4.8112.16421
    ~31bf3856ad364e35~amd64~~9.4.8112.16421
    VistaPlus-Update~31bf3856ad364e35~amd64~~9.4.8112.16421

    When these files where run the Error Message came up "Access Denied".

    I ran it in safe mode, since it would not run in normal Windows Mode. This may be due to the fact I have IE9 turned off. I have turned off IE on my computer since I'm tired of trying to update IE10 and now IE11. I no longer us IE.

    FYI: I've been having issues with a virus that hijacked my google chrome and firefox web browser (isearch...). Is it possible that the virus is stopping the update? Based on my research isearch.avg.com was installed on my computer some time ago.

    Sorry about taking so long to reply, but I have not made much progress. All the suggested fixes have not been working. I may just reformat the disk and reload all the software, especially since I found a virus on the computer.

    Thanks.

    Dennis S.
      My Computer
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  3. NoelDP
    Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       New #12

    I have a nasty feeling that what you've done here is to totally trash the winsxs folder.
    I also suspect that you may be making a rod for your own back by having a username beginning 'admin' - unless they've managed to fix them all, there were a number of bugs (in earlier versions of Windows) which meant that this effectively became the Administrator account (somehow - don't ask me how!) Certainly, it's not 'good practice' (whatever that means).
      My Computer
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  4. dsponable
    Posts : 7
    Windows 7 Home Premium 64 bit
    Thread Starter
       New #13

    IE 10 Update Failed - Windows 7 - Error Code 9C59


    That does not sound good. Perhaps it makes sense to rebuild the computer.

    I had a reputable IT person build the computer, so I assumed it was OK to have the administrator as 'admin'.

    Regards.
      My Computer
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