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Windows 7: IE 10 Update Failed - Windows 7 - Error Code 9C59

06 Jul 2013   #1

Windows 7 Home Premium 64 bit
 
 
IE 10 Update Failed - Windows 7 - Error Code 9C59

I've been getting the 9C59 error for a while with the Windows automatic updater. I've attempted a manual update of IE 10, but had the same error. Not sure where to go from here.

I've attached the CBS file.

Thanks.

Dennis



Attached Files
File Type: zip CBS.zip (7.24 MB, 8 views)
My System SpecsSystem Spec
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07 Jul 2013   #2

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

CheckSUR found and fixed a large number of errors - but there are still a couple of errors remaining, which it may be able to fix if you run the tool a second time. Please post (just) the new CheckSUR.log file afterwards.

There are a couple of errors in the CBS.log which may relate to the errors outstanding in the CheckSUR - so we need to get those fixed first, and only then see if it's affected the SFC/CBS results.
My System SpecsSystem Spec
08 Jul 2013   #3

Windows 7 Home Premium 64 bit
 
 

Thanks NoelDP. I did not look at the CheckSUR file the first time. I ran the SURT update until the errors in the CheckSUR.log file did not change. I only had to do this twice.

Ran the Window update and still had the same error as before. See the image files in the CBS.zip file.

Thanks!!

Dennis
My System SpecsSystem Spec
.


09 Jul 2013   #4

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Here's the remaining CheckSUR errors

Code:
Checking Component Store
(f) CSI Missing Winning Component Key 0x00000000 amd64_usb.inf_31bf3856ad364e35_6.1.7601.17514_none_291e6c652511ddb0  
(f) CSI Missing Winning Component Key 0x00000000 x86_policy.9.0.microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_f0efb442f8a0f46c
I need to do some detective work to find out the best way to fix these - shout if you haven't heard by this time tomorrow!
My System SpecsSystem Spec
09 Jul 2013   #5

Windows 7 Home Premium 64 bit
 
 

Thanks, NoelDP.

I found the link below by "Googling" the first error. Should I try this?

Wacom Forum - Wacom Europe GmbH • View topic - Bamboo Pen&Touch CTH-470 Driver Problem

I also "Googled" the second file and found the following link:

[SOLVED] x86_policy.9.0.microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.4148_none_f0efb442f8a0f46c.cat file error - 8fe3b939385bfbb7d8a20c011c44665d - KnownFile.com

Not sure if this is legitimate nor not. Looks too canned.

Regards,

Dennis
My System SpecsSystem Spec
10 Jul 2013   #6

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The second link is purely a sales pitch for a bogus registry 'cleaner' as far as I can tell - ignore it.

The first link may have some good content - but I don't believe it's appropriate for your particular circumstance, since the errors here are in the registry, rather than file system, and I don't believe that simply uninstalling and reinstalling the driver will fix this issue.
My System SpecsSystem Spec
10 Jul 2013   #7

Windows 7 Ultimate x64
 
 

i am getting the same error. My checkSUR is clean though. I tried all the things ms suggests. i found one failed update a while back and installed it manually but to no avail. IE 10 update still fails
with the 9c59 error on my machine
My System SpecsSystem Spec
21 Jul 2013   #8

Windows 7 Home Premium 64 bit
 
 

NoelDP.....Any ideas on what I need to do to fix the problem?

Thanks for you time.

Dennis
My System SpecsSystem Spec
22 Jul 2013   #9

Win-7 Home Prem 64-bit 7601 Free SP1
 
 

I remember when ie10 was first released some time back,
I can't remember the error it might of been the same, which was from windows update,
I believe I basically reset ie9 and repeated the download which failed again, lol
Ran these articles,
http://support.microsoft.com/mats/windows_update/
Mr. Fixit not sure if this one was available at that time,
http://support.microsoft.com/gp/windows-update-issues/en-us
But After reset again and opening ie9 I of course was directed to msn and got a popup message from msn to download ie10/ which I did and it went without a hitch.
Brink has some alternative install options listed here if anyone missed the tutorial,
http://www.sevenforums.com/tutorials/282216-internet-explorer-10-install-uninstall-windows-7-a.html
Create a new administrator account,
http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
If the issue does not occur in new user account then refer the following link to fix the corrupted user account.
http://windows.microsoft.com/en-US/windows7/Fix-a-corrupted-user-profile
My System SpecsSystem Spec
17 Apr 2014   #10

win7 x64
 
 

I had a similar error while trying to install IE10. If this issue still isn't fixed, simply run the command below on cmd.exe (with elevated priv of course!) it should identify the corrupted installer file for IE 10. It will clean the installer and enable you to proceed with you windows updates as normal.

FORFILES /P %WINDIR%\servicing\Packages /M Microsoft-Windows-InternetExplorer-*10.*.mum /c "cmd /c echo Uninstalling package @fname && start /w pkgmgr /up:@fname /norestart"


PS: If it's IE 9 it failed on, simply replace the 10 with 9 and you're good to go.

Cheers
My System SpecsSystem Spec
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 IE 10 Update Failed - Windows 7 - Error Code 9C59




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