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Windows 7: Can't update Windows on Server or Clients (error 80072efd)

07 Jul 2013   #1
Mr Davo

Windows 7 (XP, by Virtualization)
 
 
Can't update Windows on Server or Clients (error 80072efd)

Hi Everyone,

I am running a Domain from a Windows 2008 R2 Server. At the moment Windows Updates are not working on the Server, or the corresponding clients.

On the Server I see the following error message -



Notice above that the "Most recent check for updates" is listed as never, as is the "Updates were installed".

I don't honestly believe that updates have never worked on the Server despite what is shown above.

From one of my Windows 7 client computers I see the following -



Notice in this instance that the "Most recent check for updates" is listed as the 23/04/2013, and "Updates were installed", is listed as 10/04/2013.

I tried the "Answer" shown in this link -

Windows Update Error 80072efd

After resetting the Proxy settings on the Server I saw the following -



Furthermore I have tweaked various Group Policy settings related to updates and there has been no improvement.

There is no 3rd party Firewall on either my Server or the Clients, so there is nothing to configure on this front.

Finally when setting up new clients they are able to install updates on my network whilst they are not Domain members. However as soon as the new client becomes a Domain member it gets the infamous Error 80072efd message.

Any help or suggestions will be greatly appreciated.

Kind Regards,

Davo


My System SpecsSystem Spec
.

08 Jul 2013   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

The 2efd error is often related to connection problems - check the firewalls, and any GPOs related to Windows Updates.
My System SpecsSystem Spec
06 Jun 2014   #3
ermess

Win 7 Pro 32bit
 
 

Try this on your SERVER. (in CMD or save it as a *.bat file):

net stop bits
net stop wuauserv
Ipconfig /flushdns
cd "Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader"
del qmgr0.dat
del qmgr1.dat
net start bits
net start wuauserv


ERMESS
My System SpecsSystem Spec
.


06 Jun 2014   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

That can't work in Windows 7 - the 'Documents and Settings' folder doesn't exist, for one thing.
My System SpecsSystem Spec
06 Jun 2014   #5
ermess

Win 7 Pro 32bit
 
 

Yes, but on server hope this will.

Quote:
Hi Everyone,

I am running a Domain from a Windows 2008 R2 Server. At the moment Windows Updates are not working on the Server, or the corresponding clients.

On the Server I see the following error message -
Let Mr. Davo try my suggestion

Regards, Ermess.
My System SpecsSystem Spec
06 Jun 2014   #6
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Did you not notice that this thread has been effectively dead for 12 months?
My System SpecsSystem Spec
06 Jun 2014   #7
ermess

Win 7 Pro 32bit
 
 

No, I did not. Does it matter?
And did you notice, that this forum is on the third position, when somebody googles for this Win server 2008 updates problem?
My System SpecsSystem Spec
06 Jun 2014   #8
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

Windows 7 and WIndows Server 2008R2 share the same codebase - and neither have either the 'Documents and Settings' OR the 'All Users' folder hierarchy - which were replaced in Vista/Windows Server 2008) with the Users and 'Public' hierarchies

The only entries for these items in Explorer are Junction Points - and can give rise to problems if misused.
My System SpecsSystem Spec
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 Can't update Windows on Server or Clients (error 80072efd)




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