Windows 7 service pack 1 problem

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  1. Posts : 7
    windows 7 home premium 32 bits
       #1

    Windows 7 service pack 1 problem


    hello all,

    i have a problem with downloading and installing the windows 7 service pack 1. After installing i get always a message that the installation failed. Sometimes the path isn't found, sometimes i get another error message (like this one: fout 800B0100)
    Here can you find a log file: ReportingEvents.log downloaden

    i already tried: System Update Readiness Tool, but this didn't work
    i also downloaded and tried to install manually the service pack 1 ( KB2647753) but this also didn't work
      My Computer


  2. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #2

    Please follow the Windows Update Posting Instructions and post the requested data
      My Computer


  3. Posts : 7
    windows 7 home premium 32 bits
    Thread Starter
       #3

    hi

    i get 2 error codes: Code 8024000B
    Code 80070003

    in attachment you find the cbs logs
    Attachment 276395

    Attachment 276396
      My Computer


  4. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #4

    The following errors have been highlighted by the CheckSUR report...
    Code:
    Checking Component Store
    (f) CSI Missing Winning Component Key 0x00000000 x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_60a5df56e60dc5df  
    (f) CSI Missing Winning Component Key 0x00000000 x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91
    There appear to be no SFC problems - and the rest of the CBS.log file is clear (I'll check more detail after we fix the CheckSUR problems)

    I'll see what I can do later with the above problems - I don't have time at the moment (at work)
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    I *think* this may easiest be solve by uninstalling the Visual C++ 2008 Redistributable package(s), and then reinstalling it, and updating it.

    Please first attempt uninstalling (from the Program listings) all items with Visual C++ 2008 Redistributable in the name (ignore the 2005/2010 etc versions)

    Once complete, reboot, and then reinstall the main package from http://www.microsoft.com/en-gb/download/details.aspx?id=29 and reboot again.

    Post a new CheckSUR scan result, and we'll see how it looks then.
      My Computer


  6. Posts : 7
    windows 7 home premium 32 bits
    Thread Starter
       #6

    hi

    when i want to upload the files i get this error:
    500 - Internal server error.
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    That usually means that the file is too big. Did you compress it first?
      My Computer


  8. Posts : 7
    windows 7 home premium 32 bits
    Thread Starter
       #8

    hi
    i split it in 2 maps and compressed both, so normally they are not to big
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    Try just posting the CheckSUR.log file
      My Computer


  10. Posts : 7
    windows 7 home premium 32 bits
    Thread Starter
       #10

    hi
    checksur log:


    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 19.0
    2013-07-21 15:21

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store
    (f) CSI Missing Winning Component Key 0x00000000 x86_policy.9.0.microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_60a5df56e60dc5df
    (f) CSI Missing Winning Component Key 0x00000000 x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.21022.8_none_bcb86ed6ac711f91

    Summary:
    Seconds executed: 997
    Found 2 errors
    CSI Missing Winning Component Key Total count: 2
      My Computer


 
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