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Windows 7: Windows 7 Ultimate N 32-bit Update service not running.

13 Jul 2013   #11
Nymphonomicon

Windows 7 Ultimate N 32-bit
 
 

Quote   Quote: Originally Posted by VistaKing View Post
RogueKiller for 32bit <==== Download Link

RogueKiller for 64bit <==== Download Link

Click on one of the links above that goes with your Windows 7 bit versions

Save to the Desktop.

Close all windows and browsers

Right click on and choose

Press: SCAN

provide the RKreport.txt (Mode: Scan) in your reply.
Here you go. Looks like Roguekiller found two suspicious registry keys that it wants me to delete.


My System SpecsSystem Spec
.
13 Jul 2013   #12
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

The registry keys found belong to your desktop icons

{20D04FE0-3AEA-1069-A2D8-08002B30309D} - Computer

{59031a47-3f72-44a7-89c5-5595fe6b30ee} - Users

Run RK again choose Delete button .

After you run AdwCleaner run ESET online scanner

On
Hold down Control and click on ESET Online Scanner to open ESET OnlineScan in a new window
Click the button
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.

On or
Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
Right click on choose on your desktop
Check YES, I accept the Terms of Use.
Click the Start button.
Accept any security warnings from your browser.
Under scan settings, check "Scan Archives" and "Remove found threats"
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
When the scan completes, click List Threats
Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
Click the Back button.
Click the Finish button.
My System SpecsSystem Spec
13 Jul 2013   #13
Nymphonomicon

Windows 7 Ultimate N 32-bit
 
 

ESET is taking a rather long time and I think I forgot to click the Advanced settings so I'll have to start over after it finishes.
In the meantime, it seems some functionality has been restored to Windows Update. It used to only give me the "service not running" message, but now it actually searches for updates. Those searches always end in an error, but any progress is better than none.
My System SpecsSystem Spec
.

13 Jul 2013   #14
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Lets see what the ESET results are . If you get a chance run AdwCleaner after the ESET scan
My System SpecsSystem Spec
14 Jul 2013   #15
Nymphonomicon

Windows 7 Ultimate N 32-bit
 
 

ESET finally finished.
My System SpecsSystem Spec
14 Jul 2013   #16
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Did you run AdwCleaner ?


Download Junkware Removal Tool Junkware Removal Tool Download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file
My System SpecsSystem Spec
14 Jul 2013   #17
Nymphonomicon

Windows 7 Ultimate N 32-bit
 
 

I'm going to bed. Thank you for all the help so far.
We can continue tomorrow.
My System SpecsSystem Spec
14 Jul 2013   #18
Nymphonomicon

Windows 7 Ultimate N 32-bit
 
 

I'm having a little trouble with JRT. When I try to move it to Desktop, I get a "Moving" progress bar, but it doesn't seem to actually be doing anything.
I ran Adwcleaner last night, but I missed the part about posting the txt. Here it is.
My System SpecsSystem Spec
14 Jul 2013   #19
VistaKing

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
 
 

Try running JRT from the Downloads folder . Is the service running ?
My System SpecsSystem Spec
14 Jul 2013   #20
Nymphonomicon

Windows 7 Ultimate N 32-bit
 
 

I think Windows Update might be functioning now, though I'm not sure if it's running properly or not. I got a message stating that it has scheduled itself to install some updates.

I got JRT to move to Desktop and ran it, here's the TXT.
My System SpecsSystem Spec
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 Windows 7 Ultimate N 32-bit Update service not running.




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