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Windows 7: Win7x64 Update Error 57A with KB2687276

01 Aug 2013   #11
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

Ok here you go.


My System SpecsSystem Spec
.
01 Aug 2013   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great - the CheckSUR is as clear as can be expected.

Now try the update again and cross your fingers
My System SpecsSystem Spec
01 Aug 2013   #13
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

Dang same old thing the only thing difference is it's decided it doesn't need the other update it has been trying to install just the SP2 for Microsoft Office 2013.

Is this a Windows issue or an Office issue?
My System SpecsSystem Spec
.

01 Aug 2013   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I think it's an Office issue
Most of the time, such issues are caused by the failure of the MSOCache system - often because the system cannot access it because it's been deleted to free disk space

I would suggest re-posting the current Office problem in a specialist Office forum - either here in Sevenforums, or at MS's Office Community forums....
http://answers.microsoft.com/en-us/office/forum/office_install
My System SpecsSystem Spec
01 Aug 2013   #15
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

Thanks Noel I appreciate you taking the time to try to help me. Before I posted here I scoured the link you posted and it seems you get a lot of standard/pat answers but very little actual help but I will check it out further.
My System SpecsSystem Spec
04 Aug 2013   #16
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

Noel just wanted to update that I finally got the update to install it was a Permissions issue but don't know why all of a sudden that was a problem. Found the solution it was contained in one of the other numerous questions on this same error. Simply run the command:

"secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose"

and that took care of the problem in a few seconds!

Just wanted to add it still may not have worked had you not gotten rid of my other errors. Thanks again!



Mike
My System SpecsSystem Spec
04 Aug 2013   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Great! You're welcome.
well done for tracking that down.

Good luck
My System SpecsSystem Spec
23 Feb 2016   #18
tyankee

windows 7 pro 64
 
 

Quote   Quote: Originally Posted by mccoady View Post
Noel just wanted to update that I finally got the update to install it was a Permissions issue but don't know why all of a sudden that was a problem. Found the solution it was contained in one of the other numerous questions on this same error. Simply run the command:

"secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose"

and that took care of the problem in a few seconds!

Just wanted to add it still may not have worked had you not gotten rid of my other errors. Thanks again!



Mike
4 days of frustration ended by this simple fix.. thank you Mike.. and no thank you to Microsoft's "help"..
My System SpecsSystem Spec
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