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Windows 7: Windows Update error 80073712, Unable to repair


17 Jul 2013   #1

Windows 7 Home Premium 64-bit
 
 
Windows Update error 80073712, Unable to repair

Hi,
I'm unable to use windows update. I keep getting error 80073212 regardless of what I try. Please see Grrr.txt for all troubleshooting done on this topic.
Thank you for any help!

My System SpecsSystem Spec
.

23 Jul 2013   #2

Windows 7 Home Premium 64-bit
 
 

I've added my DISM.log, CheckSUR.log, and WindowsUpdate.log, if that helps. Any help is appreciated.


Attached Files
File Type: zip CBS.zip (3.40 MB, 1 views)
File Type: txt Grrr.txt (1.8 KB, 2 views)
File Type: log dism.log (47.0 KB, 0 views)
File Type: log WindowsUpdate.log (1.33 MB, 0 views)
File Type: log CheckSUR.LOG (2.0 KB, 1 views)
My System SpecsSystem Spec
24 Jul 2013   #3

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)
 
 

You are having problems with the Windows Event Log services.
Code:
(w) Unable to open Event Log 0x000006B5 Application  OpenEventLog failed: 0x000006B5 - The interface is unknown.
.
(w) Unable to open Event Log 0x000006B5 System  OpenEventLog failed: 0x000006B5 - The interface is unknown.
I've met this problem a few times - and sometimes it's caused by interfering software, rather than file corruption. What backup software are you using?

The following error -ERROR_SXS_COMPONENT_STORE_CORRUPT - appears over 32000 times in the CBS.log file alone.

I would suggest that you have a look at the following thread - the prognosis is not good
My System SpecsSystem Spec
.


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 Windows Update error 80073712, Unable to repair




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